4/10 - ๋ณ๋ก์์
Danielle
2025๋
7์ 27์ผ
๋ณ๋ก์์: ์ฒญ๊ฒฐ ์ํ, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
I stayed at Aitutaki Lagoon Private Island Resort for 3 nights, and unfortunately, it did not live up to expectationsโespecially as a solo traveler. While this resort might cater well to couples, solo guests are clearly an afterthought.
Despite their policy stating that check-in is at 3pm, I arrived on the same flight as a couple who was taken to their room almost immediately upon arrival. I, on the other hand, had to wait an additional hour and a half. The front desk staff, particularly Roneel, offered vague excuses and showed clear preferential treatment toward couples. Given that the hotel asks for your flight information in advance, thereโs no excuse for being unprepared.
Once in my bungalow, things didnโt improve much. The lounge chairs were dirty, torn, and moldy, and mine had visible bird droppingsโnot exactly the โluxuryโ you expect at a 4-star property (which frankly feels more like 3 stars at best). On my first day, I went on an island-hopping tour and returned to find the room had barely been touchedโonly one large towel replaced, bed made, and dirty glasses from the night before still sitting there.
On the second day, I opted to use the $20 off credit in exchange for no room cleaningโbut honestly, after the first dayโs effort, there didnโt seem to be much difference.
The one bright spot was Luke from the restaurantโhe was warm, welcoming, and genuinely interested in making guests feel seen and valued. His kindness stood out.
Danielle
2025๋
7์์ 3๋ฐ ์๋ฐํจ