Urban Hotel Aix-les-Bains, BW Signature Collection

Property class: 4

Choose dates to view prices

Located close to Grand Cercle Casino and Thermes Chevalley, Urban Hotel Aix-les-Bains, BW Signature Collection provides a bar, a gym, and conference space. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. Free in-room WiFi is available to all guests, along with a steam room and a hot tub.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is ₩115,538
₩131,982 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a TV, and a blue wardrobe.

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, desk, chairs, a TV, and a bathroom visible through an open door.

Superior Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

A modern bedroom with a bed, a yellow armchair, a nightstand, and a large window with a view.

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

A modern hotel room with a large bed, a bedside table, and a view into the bathroom.

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Located in Aix-les-Bains City Center, a neighborhood in Aix-les-Bains, Urban Hotel Aix-les-Bains, BW Signature Collection is in a shopping district and near a train station. National Thermal Baths and Château de Chambery are notable landmarks, and the area's natural beauty can be seen at Lake Bourget and Chartreuse Regional Nature Park. Grand Cercle Casino and Thermes Chevalley are two other places to visit that come recommended. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Aix-les-Bains travel guide
Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre
    3 min walk - 0.3 km
  • Grand Cercle Casino
    3 min walk - 0.3 km
  • Château de la Roche du Roi
    8 min walk - 0.7 km
  • Thermes Chevalley
    9 min walk - 0.8 km
  • National Thermal Baths
    3 min drive - 1.8 km

Getting around

  • Aix-les-Bains - Le Revard Station
    6 min walk
  • Chambery (CMF-Chambery - Savoie)
    15 min drive

Restaurants

  • Restaurant L'estrade
    1 min walk
  • L'Arbre A Palabres
    6 min walk
  • La Rotonde
    3 min walk
  • Le Campa
    6 min walk
  • Les Voutes
    4 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

  • Upscale hotel near Grand Cercle Casino
  • Located close to Thermes Chevalley and National Thermal Baths, Urban Hotel Aix-les-Bains, BW Signature Collection provides a bar, a gym, and conference space. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. In addition to a steam room and a hot tub, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • A 24-hour front desk, 1 meeting room, and multilingual staff
    • An elevator, smoke-free premises, and luggage storage
  • Room features
  • All 62 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Free toiletries and hair dryers
    • Flat-screen TVs with digital channels
    • Free infant beds, electric kettles, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Aix-les-Bains, BW Signature Collection on Nov 1, 2026 start from ₩115,538, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban Hotel Aix-les-Bains, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 13 per night. Limited spots are available.

What time is check-in at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-out is at 11:00 AM. Late check-out is available for EUR 30 (subject to availability).

Where is Urban Hotel Aix-les-Bains, BW Signature Collection located?

Located in Aix-les-Bains City Center, this hotel is within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Lake Bourget are also within 2 mi (3 km). Aix-les-Bains - Le Revard Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 224 out of 461 reviews
Rating 8 - Good. 154 out of 461 reviews
Rating 6 - Okay. 42 out of 461 reviews
Rating 4 - Poor. 23 out of 461 reviews
Rating 2 - Terrible. 18 out of 461 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a minimalist vibe that was a bit off putting at first, but was very comfortable. Breakfast wasn’t great but ok compared to local cafe prices.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice, practical overnight, good breakfast, good (small) spa in the basement.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, liked the pool, sauna and steam room. Didnt like paying €16 to use it. Great location for shopping.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay at this hotel. The room was spotless, beautifully decorated, and very comfortable. The breakfast was fabulous, with plenty of delicious options. We also enjoyed the pool, jacuzzi, sauna, and steam room ,everything was perfect! A true four-star experience. I highly recommend this hotel and will definitely come back.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

A great stop off on the way to your destination.

Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fantastic location. Loved all the amenities in the bar area (screens, darts, games etc) which made our stay really fun (especially during the World Cup). Spacious and comfortable room. Lovely to have a pool, spa and gym too (although the gym was quite small). Staff were very friendly and helpful. Would definitely stay again!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/////////////////////////
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with value for money.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Top
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Super
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was advertised as a 4 * hotel. Certainly it had facilities like a pool, fitness room and bar but the bar menu was mediocre. My biggest disappointment was the standard of furnishing. Seats with stained upholstery, no additional cushions on the chairs which were very wide and difficult to feel comfortable on if you are short. The bedding for the sofa bed was poor. I do not consider an Eleclerc basic pillow satisfactory for 4 *. The innards had separated into bits. The quilts were equally poor quality. We had hoped for better in a suite. Finally the breakfast was also disappointing. Limited choice.....and we were there early ...nothing labelled e.g. how to make or choose a drink and no staff to ask ...we have had better in 2 * accommodation.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fee didn’t include access to the spa but I wouldn’t have had time to use it anyway.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine tres agréable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon séjour c’est bien passé dans l’ensemble. Chambre correcte, accueil excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était vraiment fantastique
Stayed 1 night in Jul 2026