On behalf of the management, I want to extend my sincerest apologies for the negative experience that you had with us during your 1 night stay. In regard to the noise from 8AM, we asked our staff to control it as we prioritize our guests. However, we can’t guarantee to reduce noise in sometimes as we need to catch up a Bureau of Fire’s deadline for the fire exit staircase which we need to comply until the end of this month. At One Crescent Place, we pride ourselves on giving our 100% every day to ensure that our guests’ needs are being met. I know that we have let you down, and for that we are very sorry. As of today, we completed the project and there’s no more construction inside the hotel. We want to thank you for bringing the issue to our attention. We are always looking for ways to better service and your feedback is an invaluable part of that process.