앨러미다 반려동물 호텔 예약

“I had a great stay at this hotel. The property was exceptionally clean, and housekeeping did an excellent job keeping the guest rooms spotless and comfortable. The customer service was outstanding from start to finish. The employees were friendly, professional, and always willing to help whenever I needed anything or had a question. The breakfast was a home run fresh, delicious, and with plenty of options to choose from each morning. Overall, the combination of cleanliness, excellent service,...

“다음과 같은 사항이 불만이었습니다. 호텔로만 보자면 인생 최악의 서비스였네요. 1. 비용 처리 및 직원 HOTELS.com에서 미리 완납하였는데 1박 후 330불을 부과함. 미리 다 납부하였다고 설명하였더니 자기가 알아본다고 하고 알려준다고 하고서는 결국 알려주지 않음. 다른 직원에게 체크아웃시 얘기를 했더니 직접 전화해야 한다고 함. 2. House keeping 5일을 묵는 동안 방 청소/정리를 한번도 하지 않음. 할려고도 안함. 이런 호텔은 처음 봄. 3. Towel 청소/정리를 안해서 며칠 지나 towel이 부족하여 더 달라고 하니 빨래하는 중이라 45분 후에 준다고 함. 2시간이 넘어도 안주길래 다시 프론트로 갔더니 다른 직원으로 바뀜. 이 직원도 빨래중이라 없어 나중에 갖다준다고 함. 또 몇시간이 지나도 안가져다 주길래 다시 프론트로 찾아감. 그제서야 타월 2장 줌. 당췌 서비스 할 생각은 있는것인지 의심스러움.”

“좋았어요”

“This hotel seems to be a hidden gem. It was amazing. Lots of history in the place, it was like staying in a museum. You could spend a day just exploring the hotel. People were incredible, friendly, helpful, I felt like a friend and not just a guest. The room I had was well appointed, with the usual, things. TV, safe, desk chairs, large bed on the firmer side and very comfortable. The shower had no water saving mechanism that I could tell, felt full on pressure. I forgot what that was...

“Clean”