2/10 - 너무 별로예요
Kathryn
연인과의 여행
2024년 4월 30일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Requested handicap room due to physical limitations. We were placed on 2nd floor with no elevator. TV was inoperable. It took several hours to be replaced. Door lock inoperable and deadbolt broken. We were aware all night because door would not shut properly. Neighbors in adjoining room stood outside our door all night for 2 nights yelling to top of their voice. Traffic noise horrible due to door ajar. Complains was made at check in to desk clerk. Supposedly we were to be assigned another room. Never happened. Called and complained about yelling outside of room. No resolution. This is the final time I will ever use Expedia again. I have been more than generous giving you opportunities to improve. This is the third reservation through you in twelve months and every one of them have had severe problems and I was given no credit or renumeration.
Kathryn
2024년 4월에 2박 숙박함