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라마다 플라자 바이 윈덤 올버니 여행 후기

3 out of 5
라마다 플라자 바이 윈덤 올버니
3 Watervliet Avenue Ext, Albany, NY

이용 후기

3.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 61개" "
평점 8 - 좋아요. 1001개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 120개" "
평점 4 - 별로예요. 1001개 이용 후기 중 184개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 563개" "

3.8/10

청결 상태

4.8/10

직원 및 서비스

3.8/10

편의 시설/서비스

3.6/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

2/10 - 너무 별로예요

james

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Manager Ramada Plaza

10/10 - 훌륭해요

John

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the breakfeast area and server!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Derli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Bryan 님, Athol

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is fine, but everything else is not good. The place is way overdue for updates. The room smelled like someone was in it eating and the tv was on when we entered the room. I believe they are housing illegal aliens at this location too. Some of the people loitering around made us feel very uncomfortable.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Dean

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a ‘permanent residence’ hotel. Security guards were there to guide where to go. The room smelled like smoke. The toilet was one foot off the ground. If we were staying longer than one night we would have gone to find another hotel. Someone was knocking on our door at 130am… I do NOT recommend this hotel
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Francois

단체 여행
별로예요: 청결 상태
Correct pour une nuit
2024년 3월에 1박 숙박함

4/10 - 별로예요

Ronaldo 님, Fairport

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lock was broke on the door. Toilet was plugged. No housekeeping. Zero WiFi…
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It smelled, the room was not as clean as it could be. They put me in a shared room. It made me feel so unsanitary and unsafe.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Nathalie 님, St Hyacinthe

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hôtel désuet, odeur incommodante, désagréable dans la chambre, pire nuit en hôtel de ma vie.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Tammy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property stunk inside and outside The Tv was on when we arrived with stains on the towels and top sheets and all over the desk chairs ? No explanation for the horrible conditions
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Martin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Urgently needs renovations. Area feels unsafe too
2024년 3월에 1박 숙박함

8/10 - 좋아요

Christine

가족 여행
좋아요: 직원 및 서비스
Clean but in an old old condition
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Paige

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel like the listing completely misrepresented the property itself. Upon entering the hotel it smelled BAD. Once we were checked in, we entered a room where the TV was already on, the bed sheets were crumpled, and it again, smelled stagnant and moldy. We were in a “no smoking” room, yet the reeking smell of cigarettes was pouring through the vent in the bathroom. A few hours after being checked in, we start smelling the most pungent, strong garlic I’ve ever smelled in my life. The smell lingered for at least the next hour. When pulling the bed sheets back, we noticed not one, but multiple dark stains ( I’m not going to say for sure I know it’s blood, but that’s what it most closely resembled) all over it. After pulling those sheets back, we notice the mattress itself has the same dark stain on it. When we notified the front desk, all we were offered was “oh, sorry” and nothing further. We checked out a day early (immediately after attending the event we checked in for originally). Would not recommend, will be looking for a refund.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Karen

The door lock was broken. The tub drain had hair in it. Mold in the bathroom. The staff is very friendly & welcoming.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Marjorie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
We found a cockroach and the sheets were stained yellow
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rahul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Akram

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was very dirty Bed sheets, has blood and make up from last guest, Bathroom and shower were nasty

8/10 - 좋아요

Francine

2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Marcelle

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Isolated - next to highway. You need a car to get anywhere.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Shaylene

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was probably a nice hotel at some point. This property has a housing program within.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Kevin

2024년 2월에 7박 숙박함

8/10 - 좋아요

Francine

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
My toilet was plugged,I have to use the toilet downstairs, was disconnected, no WIF for the 4 days I spent there,unable to use my laptop,I found trash in the bathroom and spilled in the sink, bedsheets was not charged for 3days ; they really need to supervisor cleaners, but I reported to the night attendant, hope tonight is gone be fine, I’m still at work and I will be there at 11:15pm
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

6/10 - 괜찮아요

Sahadat

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very old hotel now runs an a shelter.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

6/10 - 괜찮아요

Denise

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

10/10 - 훌륭해요

Kevin

좋아요: 편의 시설/서비스
Nice
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Kingston

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Sazid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a few words, everything was perfect
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Francine

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Veronique

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
À éviter absolument, les chambres sont sales, nous avons hésité à utiliser le lit qui était plein de poils et cheveux. Les gens ont fait le chahut toute la nuit et l’hôtel est très mal insonorisé alors que nous sommes à côté d’un autoroute.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

4/10 - 별로예요

ningning

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Only three customers, waited for nearly 40 minutes for check in.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jyotsna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

2/10 - 너무 별로예요

Holly

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bugs, Filthy & Falling Apart
So many bugs in the bathroom and so filthy that I had to leave and check into a clean hotel.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Maxim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Jim

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a cockroach in room! Other residents (permeant stay rentals that is) fighting in hallway. Groups of people loitering outside all around building.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Yavani

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service there was roaches in the room the cards wasn't working and it was terrible all around the board

2/10 - 너무 별로예요

stacia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in a state of disrepair and has roaches along with water issues in the bathroom.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

BARBARA

2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Ahmed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Scott

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE! IT IS ABSOLUTLY DISGUSTING.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Bonita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was an average room. Clean and convenient to the highway. Average breakfast. Great for the price.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

lisa

가족 여행
The room we stayed in was nothing like the photos online. It was not clean, it looked like there was mold by the window, there was a soap in the shower, the water in the bathtub ran constantly and to top it off, we could smell smoke in the bathroom when we opened the door. Management came up to my room and insisted I leave when I wasn’t due to leave until the next day. Terrible experience.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Esther

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty, sheers were shredded, there were roaches, seemed like maybe a voucher hotel for substance abusers in a methadone program or something. Someone tried to come in our room by mistake at 2 am. We didn't want to eat there after seeing the condition of the place. So sad.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brayton

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Photos were misleading the first room the shower was leaking, the whole place smelled bad we had to go buy air freshener in order to tolerate our stay. There was no gym or pool, breakfast was appalling, 20yrs ago it must have been nice. The window wouldn't close properly no wifi. Would not recommend, maybe at 1/2 the price point.

2/10 - 너무 별로예요

Kamal

2023년 10월에 1박 숙박함

8/10 - 좋아요

John 님, Las Vegas

좋아요: 직원 및 서비스
Staff was courteous. Rooms need to be a bit cleaner. Area around property appeared to attract undesirable people but security protected property.
2023년 9월에 13박 숙박함

6/10 - 괜찮아요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Place looks like a haunted mansion. Dark, GPS said you've arrived but couldn't enen see the place. One ice maker for entire building and by 7:45 it was empty. Toilet so low almost killed us. Like a preschool toilet. Cheap enough. Never again.

2/10 - 너무 별로예요

Alyson

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Braidis

별로예요: 편의 시설/서비스
El trato de la señorita del front desk bastante distendente, seria, poco empatica, le hice unas preguntas porque necesitaba ayuda y sus respuestas fueron sin fundamentos, con respecto a la habiatacion la tasa del baño no descarga bien, la secadora de pelo rota y la tv no funciona
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

wendy

연인과의 여행
We are so disappointed with this hotel, it is a dump. Took some photos. Tub ran continuously you could not stop the water. I wouldn’t wash my dog in that tub or shower. The worst thing is we have another night there, on Friday night the Sept. 22nd. The only reason we booked there was because it was close to the car rental. Hotel houses a lot of immigrants on work programs. Wen we arrived all hovering outside. Very intimidating.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
A cama do hotel é confortável e embora fique localizado na rodovia, não é possível ouvir barulho de fora. O ar condicionado faz barulho, mas nada que atrapalhe o sono. O banheiro estava cheio de batatas pequenas, em torno de umas 15. Foi necessário matar, para conseguir tomar banho. O café da manhã é bastante fraco.
2023년 9월에 1박 숙박함