외관

모텔 6 스케넥터디, 뉴욕 여행 후기

2 out of 5
모텔 6 스케넥터디, 뉴욕
2700 Curry Rd, Schenectady, NY

이용 후기

6.6
평점 10 - 훌륭해요. 251개 이용 후기 중 56개" "
평점 8 - 좋아요. 251개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 251개 이용 후기 중 46개" "
평점 4 - 별로예요. 251개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 251개 이용 후기 중 44개" "

6.4/10

청결 상태

7.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Dane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Broken door locks, sketchy area, non-guests casing the parking lot constantly
2024년 4월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 17일
Dear Dane,Thank you for sharing your feedback with us. We're deeply sorry to hear about the issues you encountered during your stay, including broken door locks and concerns about the safety of the area.The safety and security of our guests are of utmost importance to us, and we take your concerns very seriously. We will immediately address the issues with the door locks and take steps to enhance security measures in and around our property.Your comments are invaluable to us as they help us identify areas for improvement. We apologize for any inconvenience caused and appreciate your honesty. If there's anything else you'd like to share or if there's anything we can do to make things right, please don't hesitate to reach out to us directly.We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.Warm regards,Kal Patel -Manager.

8/10 - 좋아요

Jocelyne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Value priced clean property for a Motel 6.
2024년 4월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 17일
Dear Jocelyne,Thank you for your positive review! We're delighted to hear that you found our property to be clean and a good value for your stay. Providing a comfortable and affordable experience for our guests is our top priority, and we're thrilled that we were able to meet your expectations. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future. Warm regards,Kal Patel - Manager.

2/10 - 너무 별로예요

John 님, Island Heights

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I seldom leave bad reviews because I know how hard it is to run a small business. For the benefit of the owners and future guests; you must CLEAN and I mean DEEP CLEAN. Not just surfaces but cracks, corners, floor boards, behind doors and everywhere high and low. The room was absolutely filthy. The blanket under the bedspread had cigarette burns and stains so bad I wouldn't use it for my dog. The smell of weed and cigarettes in the room was nauseating. We didn't dare turn on the HVAC because it was equally filthy and I can't imagine the mold and filth that would have spewed forth. Stayed here because it was the last available room for the eclipse. For the owners: you will make more money and have a higher occupancy if you invest in your property. Take every curtain, bed cover, blanket and stitch of fabric; burn them and replace. Literally use a power washer to clean the rooms then paint. Take the HVAC unit apart and CLEAN it then put in new filters. Remove moldy black caulk from bathroom and replace. Your guests will be happy and leave nice reviews attracting more guests, more income, and higher profits. On the plus side the man at reception was very friendly and nice. The sheets and towels, although very thin, appeared and smelled clean...THANK GOD. And the mattress was satisfactory. Fixing this place is more elbow grease than $$$. Work on one room a week and in a year you will have a new property. I wish you the best of success.
2024년 4월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 13일
Dear John, Thank you for sharing your feedback. We truly value your honesty and apologize for the disappointment you experienced during your stay. We're committed to addressing the cleanliness issues you highlighted and will take immediate action to ensure a better experience for all guests. Your suggestions for improvement are invaluable, and we'll incorporate them into our plans for upgrading the property. We're glad to hear you found our reception staff friendly and the bedding satisfactory, but we understand this doesn't excuse the overall condition of the room. Thank you again for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Warm regards,Kal Patel-Manager.

4/10 - 별로예요

Roger

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, needs major update heater loud
2024년 4월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 5일
Thank you for your feedback.

2/10 - 너무 별로예요

Sandro

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kal 님, 2024년 3월 24일
Thank you for your feedback.

4/10 - 별로예요

Whitney

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
front desk was pleasant but room is scary
2024년 3월에 1박 숙박함
답변 제공: Kal 님, 2024년 3월 12일
Thank you for your feedback.

2/10 - 너무 별로예요

Stephen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy, filthy, filthy! Will never stay at another Motel 6 in my life!
2024년 2월에 2박 숙박함
답변 제공: Kal 님, 2024년 2월 15일
Thnk you for you feedback.

2/10 - 너무 별로예요

Kavita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I book 3 room and all 3 room was so dirty and the bedsheet was durty the towel was dirty . The whole bathrooms was dirty . And they had someone came in our room when we were there to take out the trash no didnt fix the bed no new sheets . My skin is breaking out
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Kavita,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Robin

별로예요: 숙박 시설 상태 및 시설
We came to Schenectady to visit family. We wanted a reasonably priced place to stay. All we really cared about was that it was clean and safe. Although out trash was emptied, the beds were left unmade and the floor looked like someone had tracked in dirt from the outside. The parking area was not convenient. There is a large patch of land that would serve well as parking spaces; instead it serves as a large space to walk to the front office for morning coffee, or just to the office. The office is not connected to the motel.The clientele were a mixed bag of ok and downright seedy. We realize that this is a no frills place and that’s ok. But they could do a lot better.
2023년 12월에 3박 숙박함
답변 제공: Kal 님, 2024년 1월 14일
Dear Robin,Thank you for taking the time to share your feedback about your recent stay. We genuinely appreciate your honesty and apologize for any inconvenience you experienced.We're sorry to hear about the issues with cleanliness and convenience. Your comments are valuable, and we assure you that we take them seriously. We will address these concerns with our housekeeping and management teams to ensure improvements are made.Regarding the parking situation and the layout, we will review our facilities to see how we can enhance the overall experience for our guests.We appreciate your understanding of our no-frills approach, and we're committed to doing better. If there's anything specific you'd like us to address or if you have additional feedback, please feel free to reach out to us directly.Thank you for choosing us, and we hope to have the opportunity to welcome you again with an improved experience.Best regards,Kal (Motel 6 - Schenectady)

10/10 - 훌륭해요

Marilyn

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Kal 님, 2024년 1월 14일
Dear Marilyn,Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a fantastic experience during your stay. It's always a pleasure to receive positive feedback.If there's anything specific that stood out to you or any team member who made your stay memorable, we'd love to know. Your comments motivate us to continue providing excellent service.We appreciate your choosing us, and we look forward to welcoming you back in the future.Warm regards,Kal

2/10 - 너무 별로예요

Denise

2023년 12월에 1박 숙박함
답변 제공: Kal 님, 2024년 1월 14일
Dear Denise,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to address any concerns you may have. Could you please provide more details about your stay or specific issues you encountered? We're committed to making improvements based on guest feedback, and your input will help us enhance our services.Thank you for taking the time to share your thoughts.Sincerely,Kal

10/10 - 훌륭해요

Velinda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kal 님, 2024년 1월 14일
Thank you for sharing your positive review! We're thrilled to hear that you had a fantastic experience, and we appreciate your perfect score of 10 out of 10. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back in the future!

8/10 - 좋아요

Reginald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Kal 님, 2024년 2월 15일
Thank you for your feedback.

8/10 - 좋아요

Mason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dated hotel, been around for a long time. My 1st visit, it was okay. Room was clean, bed comfy, nice hot water but not a lot of pressure. Most hotels l stay at have some kind of breakfast, this had nothing. But overall, I’m happy with my visit .
2023년 11월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

4/10 - 별로예요

Mihaela Michelle

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
The hotel was old, lack of room cleaning, and I did the housekeeping for them.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Mihaela Michelle,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

marie

좋아요: 직원 및 서비스
Low budget hotel wouldn’t stay again. Reason booked was based on reviews that indicated better than was
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

jovanny

2023년 10월에 2박 숙박함

8/10 - 좋아요

Alice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This stay was good but the place was clean the people at the front desk was very nice friendly I would definitely stay there again
2023년 10월에 1박 숙박함

4/10 - 별로예요

Mark

별로예요: 청결 상태
2023년 9월에 2박 숙박함

4/10 - 별로예요

Grace

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room is mot clean
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi Grace,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

Dennis

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robin

2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Marie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Larry

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like anything about it, I want a total refund, the bathroom,the sink, floors, rugs, mirrors,shower head ,all the shower ridiculously dirty,no Kleenex, no nothing, the refrigerator and microwave too,disgustingly dirty, when I called in the morning to get a refund and tell them how it was, the woman on the phone was very rude and not anywhere apologetic at all, I already contacted motel 6 I'm going to contact them directly on Tuesday I want a full refund of my stay , 😔👎
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Larry,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

8/10 - 좋아요

Loretta

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very friendly and helpful. The property is very aged with obvious repairs needing to be done. Our room was clean, with the exception of a very dusty vent behind the bathroom door - not a big deal. There was a large grassy area outside to walk our dog, but no trash can to put the poopie bag.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 7일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 - 훌륭해요

Paul 님, Schenectady

2023년 8월에 1박 숙박함

8/10 - 좋아요

Jaime

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Super disappointing
This place was dirty. There were clumps of actual mud on the floor. I wiped down the doors and the counters and my Clorox wipe was brown. The guy who checked us in was nice. Most of the other guests seemed to be living there. There was no shampoo and conditioner. This was on the low end of adequate.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 29일
Hi Jessica,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No service, dirty and too expensive €180.00. The floor was not cleaned. The shower dirty and rusty, cobwebs. Unfortunately we have been very tired otherwise we would have checked out.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

David

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed is so worn out I didn’t get any sleep!!
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Logan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and everything worked, that’s what you want for this price
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

MADELINE

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was musty and smelled bad. The property was ugly and unkempt and dirty.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 8일
Hi Madeline,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The non smoking rooms still smelled smoky. The bed sheets smelled smoky. It is definitely no frills but clean enough. One of our rooms air conditioning never got cold.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Rich

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how friendly the staff were. Treated me like a valued customer. This was my second visit there.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Rich, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 - 너무 별로예요

Louis

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cob webs, dirty floors, windows, refrigerator & bed spreads.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 27일
Hi Louis, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ann-Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The affordable rate and cleanliness. I would stay whenever i am in Albany.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Jasmine

2023년 6월에 1박 숙박함

8/10 - 좋아요

Gayle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very old property but we had a clean room with free parking for one night. Served its purpose.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Scot

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Tina

좋아요: 직원 및 서비스, 객실의 편안함
Pleasant staff
First time at this motel check in was fast and friendy. Our toilet was not bolted down and when you sat on it it moved need to fix
2023년 5월에 1박 숙박함
답변 제공: Nali 님, 2023년 5월 29일
Thank you for your feedback, we look forward to seeing you again

10/10 - 훌륭해요

patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People who work there are very nice and helped me a lot.
2023년 5월에 4박 숙박함
답변 제공: Nali 님, 2023년 5월 29일
Thank you for your feedback and we look forward to seeing you again

10/10 - 훌륭해요

Rebecca

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Pramela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was dirty, bathtub had hair all over and on thr wall. The bed spread had stains in them and the room had a moldy smell. Property needs to fix up their rooms and make guess feel mor comfortable.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 16일
Hi Pramela,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 - 좋아요

Debora

2023년 4월에 1박 숙박함
답변 제공: Nali 님, 2023년 5월 29일
Thank you, we look forward to seeing you again

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
For the price, it wasn't bad. The room was ok, the bed was comfortable and there were no major issues. The vinyl flooring and hard chairs make the room a little less comfortable.
2023년 4월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6