외관
예약 가능 여부 확인

윈저 궁전 럭셔리 헤리티지 호텔 신스 1906 바이 파라다이스 인/여관 그룹 여행 후기

4 out of 5
윈저 궁전 럭셔리 헤리티지 호텔 신스 1906 바이 파라다이스 인/여관 그룹
17, El Shohada St., El Ramle Station, Alexandria

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 127개 이용 후기 중 36개" "
평점 8 - 좋아요. 127개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 127개 이용 후기 중 19개" "
평점 4 - 별로예요. 127개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 127개 이용 후기 중 18개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Louay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location, friendly staff, nice food, need renovations and mentinance,
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The View from Rooftop is incredible

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Donna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Julia

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

ibrahim

가족 여행
The roof top The location Hospitality
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Mounir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd
2024년 1월에 1박 숙박함
답변 제공: Marketing department 님, 2024년 1월 11일
Dear Guest,Thank you so much for your lovely feedback! We're thrilled to hear that you had a great time with us, and we can't wait to welcome you back soon.

8/10 - 좋아요

Carlos

2023년 11월에 3박 숙박함
답변 제공: Marketing department 님, 2024년 1월 11일
Dear Guest,Thank you for choosing us. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kaj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En juvel i Alexandria
Fantastiskt vänlig och professionell personal och fin service. Rent och välstädat. Sköna sängar och vårt rum var tyst och vackert. Frukosten utmärkt. Kan inte se hur det skulle kunna bli bättre. En juvel i sitt sammanhang.
2023년 6월에 2박 숙박함
답변 제공: Marketing department 님, 2023년 11월 1일
Dear Guest, we appreciate your positive feedback about our hotel. We're happy you enjoyed your time and look forward to seeing you again soon. Best Regards, Online Marketing Team #ParadiseInnHotels

2/10 - 너무 별로예요

Yehia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately I won’t be able to recommend it to anyone at least it’s not the first choice at very bottom option.

10/10 - 훌륭해요

Albrecht

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was really nice
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Jean

2023년 5월에 1박 숙박함

8/10 - 좋아요

lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Atmospheric Golden Age property with proximity to train station. Good rooftop Turkish restaurant also.serves wine with views. Breakfast included. Friendly staff. Good location and Uber available. Sea view from room. Nearby synogogue and walkable to Roman sites.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Middle East Road Trip
Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Mohamed 님, Perth Amboy

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location! Location! Location! The view! The view!!
The Windsor Hotel is an exquisitely preserved heritage hotel right on the waterfront “Corniche” of central Alexandria. The hotel was built in 1906 and the owner has tried to preserve as much of the original aesthetic as possible. You will time travel a century back in time when you use the elevator to your room. The view from the 6th floor restaurant is spectacular! You will enjoy your breakfast with a 180 degree view of the Mediterranean with the Citadel of Qaitbay to your left and the Library of Alexandria to your right. The staff have been trained meticulously in customer service so you feel like you are in a five star hotel. Every staff member smiles and warmly greets you as if you are the most important guest in town. Highly recommended!
Breakfast with a view
Golden era glory
Room with a view
The time travel machine
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Borys

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Diletta

좋아요: 직원 및 서비스, 객실의 편안함
Siamo stati bene
L'hotel è posizionato benissimo sul lungo mare.In un magnifico palazzo storico. Hanno molto personale gentile che si prende cura di te.La colazione è buona e varia. Il letto è comodo.Note negative: l'edificio avrebbe bisogno di un restauro poiché ad esempio la tappezzeria è vecchia andrebbe tolta o sostituita e le finestre lasciano passare il continuo strombazzare dei clacson.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Abdul Q

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is uniquely helpful and pleasant, buildind is old but tried to improve somewhat. As a whole it was nise based on cast.
2023년 1월에 2박 숙박함

8/10 - 좋아요

Shereen

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It’s great and classic but little old needs some innovation
2022년 9월에 1박 숙박함

8/10 - 좋아요

Hassan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was very good , but the cleaning of the room was not up to the standards.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Mourad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am satisfied with the hotel and the staff , the only thing that was frustrating was that in your website it showed sea view room , but once I booked the room that disappears and only showed smoking room . I have to pay an extra 15$ US to get a sea view … a bit frustrating … maybe you as Wotif could verify that this kind of mistake is not done . Thank you
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ahmed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous hotel in a perfect location.
2022년 4월에 1박 숙박함

4/10 - 별로예요

Margaux

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run away!
I stayed 2 nights end of March 2022 and it was fairly horrible. - do not expect the hotel to be as per western standards. Even for Egyptian standards, it was fairly bad - the staff speaks a terrible English for most of them. The man at the reception at night was horribly rude!! - super cold. No heating in the rooms. I had diner at the restaurant. There was rain outside. It was 11°C, with wind blowing through the windows (they do not close completely as it's a roof top). I asked for a heater (gas-heating stove) and even when turning it to maximum, it was still cold. A staff member came to turn it down because I was "using too much gas"... it's not McDonald! You run a 4-star hotel! And my pizza was frozen. I wrote a complain about the cold at the hotel when I left and 2 days later, someone contacted me per Whatsapp! to complain that I complained! - the hotel has probably never been renovated. I assume it was a nice place 100 years ago but today (and the hall still looks nice), it's completely ran down. There's a gap between the window and the window frame in the room. They simply stapled some piece of cloth... how does it stop the wind and rain? (see picture attached) - the hotel is central, can be noisy at night, in a very secure location. Options for diner all around. - Covid measures are yet to be enforced... - the room was quite clean as per local standards - you find 2 small bottle of water in the room when you arrive. One of mine was open.
2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Merouze

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cet hotel un peu désuet, propre et sympathique service impeccable...
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

LEILA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Very helpful, fast checking, reception staffs are very nice, smiling, all my requests accepted, really very good location. I love it. I will come back to this hotel next time. Good value for money. Thank you
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Ahmed

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very bad Accommodation that i have ever. Gave me room other room than i booked
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Aliaa

단체 여행
별로예요: 숙박 시설 상태 및 시설
OK, but
It was OK, but the bathroom laked foot towls and the door wouldn't shut. The balcony doors were so stiff, we needed to use force to shut them.
2021년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I've been staying at this hotel since the 1990s, before it was bought by the corporation that now owns it. Back then it was rundown but still magnificent and *much* cheaper obviously. Thankfully the new owners renovated it rather than knocking it down and building some awful tower. The hotel is clean, quiet, the staff are very nice. Upkeep seems to be an issue though because some of the rooms have gotten rather dingy. We had reserved a superior room (35 sq.m balcony with sea view). When we arrived they tried to foist a much smaller standard room on the first floor on us. The room was awful. We made a fuss and they finally 'upgraded' us to a 'superior room', still on the first floor and consequently with no balcony. It was very noisy, day and night. It makes me very sad to say this, but I will no longer be staying at the Windsor Palace when I visit Alexandria. It's just not worth the money.
2021년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
1- the photos of all rooms is not the actual photos the hotel gave me a very bad and un acceptable room max 20 or 25 meters ( not like the photos at all or the reserve room) and i refuse it, so they change it to an accepted one 2- no free parking the hotel miens parking in the streets around
2021년 1월에 1박 숙박함

6/10 - 괜찮아요

Nermeen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ccokraoches Ruined My Stay!
The staff is really amazing and helpful. Especially Ahmed at the front desk and Mr.Said the assistant manager of housekeeping. The room was clean until late at 4am when 2 big cockraoches popped out of nowhere. Plus the bathtub curtain kept falling off. The bathroom had a very bad draining system... I had to use the room key to open the drain. Overall... It wasn't a great experience except for how helpful the staff were and the vintage style of the hotel.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, staff, services, room all were great. Specially people ... so friendly and helpful.
2020년 7월에 1박 숙박함

8/10 - 좋아요

Ahmed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Khaled

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience
I booked deluxe sea view room and the room was side sea view, the hotel told me that i have to pay extra 500 L.E for sea view room. I didn’t pay extra money. It was bad experience.
2020년 6월에 1박 숙박함

8/10 - 좋아요

Mamdouh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay
Wide room, delicious breakfast, great location,excellent service, not easy to parking , noisy street
2020년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
A great location and a heritage building yet needs attention in maintenance and customer service
2020년 2월에 1박 숙박함

8/10 - 좋아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an enjoyable weekend at the Windsor Palace hotel. The staff was diligent regarding service and concern. While the hotel itself is a bit tired, the warm reception and care we received from the management, cleaning and wait staff at he restaurant was remarkable. We will stay no where else in Alexandria!
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

Niels

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pompous hotel in the centre of Alexandria
My third time to Windsor Palace hotel. Big rooms which hark back to British presence in Egypt before WWII. A very good breakfast restaurant on the top floor with a stylish veranda or weather permitting outdoor tables with a magnificent view of the East Harbour. On the ground floor is a large ballroom with paintings in the ceiling and on the walls but not being used for anything. An inventive decorator could make it a very attractive café right on the Corniche. One negative comment. Though rooms are kept clean it does not extend to the edges of the carpet and the old balcony doors do not close tight any more - felt during a stormy day
2019년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooftop and excellent location Friendly staff
2019년 11월에 2박 숙박함

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The faded grandeur of the hotel was impressive. The views from the roof terrace were fine and the location was excellent. My room was on the first floor and the noise from the street was ever present. There was a musty smell in my bathroom. The staff were friendly.
2019년 11월에 2박 숙박함

8/10 - 좋아요

Ossama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

wanlin

2019년 11월에 3박 숙박함

4/10 - 별로예요

Joseph

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Overall was not very pleasant ,
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함