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"Extremely happy with this hotel. Well worth the cost. We had access to the butler"

"Spacious, beautiful hotel and room. Breakfast was plentiful. Staff was very kind. They have different pools, a petting zoo, a spa, shops, everything you could want. A must in Luxor!"

"Staff was amazing"

"Good view and help staff"

"Staff are very nice. Ckean"

"The hotel was very clean. The staff are friendly and helpful I emailed Concierge desk prior to our visit. Sabry communicated w me via email and we arranged a guided tour of the pyramids. Heba was our guide. She was great. She spoke English fluently and was very knowledgeable. She arranged to the tour to met our needs. I would highly recommend Heba. The tour was $$$ but very convenient and comfortable. The Concierge representatives were all pleasant and helpful at all hours of the day and night. The Hotel representatives at the front entrance were very welcoming and helpful especially with locating uber drivers. Sayed Sayed from Housekeeping was very friendly and accomodating. Ibrahim from Housekeeping cleaned and maintained our beautiful room. This hotel is truly a haven in a very busy crowded Cairo. I would recommend a Nile view room from a high floor. We were on the 9th floor; the view was amazing. "

"Service was great. Breakfast was a terrific buffet. Staff took good care of us. The room was clean. some stuff needed repair, and something really confused me. I asked to extend my stay, and the front desk person told me they were sold out. I went up to my room and booked it on Expedia, and came back downstairs and the very same person extended my stay....... very odd."

"At the beginning we were given a room with 3 beds in stead of 4 and it was too small to fit in an extra bed. So I asked and the hotel kindly upgraded our room to a 2 chamber room without extra fee. "

"Excellent service and maintenance "