โStaffs are all very friendly and helpful. I was confused at the check-in when they request for my payment which was already finished via hotels.com. I think it is the basic knowledge that customer and hotel both know. If a customer might be confused due to his/her consecutive travels, the hotel must not be confused. When I showed the receipt from hotels.com, the staff said "I believe you." which makes me feel lying while proving my payment. I have travelled for decades, but this was my first...
โWonderful property. Close to a lot of things. Great food selection right outside property.. Dima was great with my late check out and helping me get around . Would come back โ
โThe staff at this hotel are amazing and really made the holiday for us. They were so friendly and also very helpful in many ways, nothing was a problem for them. The tours they organised for us were great and amazingly priced. They even organised a special itinerary just for us covering a number of things we wanted to see. Mohamad our guide for the Giza Pyramids and GEM was so knowledgeable and took some amazing pictures, friends asked if we had a professional photographer with us!
The hotel is...
โWe were very happy with our stay here. The room worked perfect for us as a family of 4 with less than 24hrs in Egypt and the location was great for proximity to the airport. The room looked like it was recently renovated. Only complaint was that the road outside the hotel was very noisy at night but it didnโt seem to disturb the kids (1 and 3yrs) so overall it was fine โ
โLes chambres sont confortables. Lโhรดtel est trรจs bien situรฉ. Lโรฉtage de lโhรดtel a รฉtรฉ entiรจrement rรฉnovรฉ et de qualitรฉ.
Il semble y avoir des travaux de faรงade depuis des annรฉes. Le balcon des chambres est inutilisable : couvert de gravรขmes et poussiรจres, รฉchafaudages โฆ
Le petit dรฉjeuner est bon et variรฉ mais assez juste en quantitรฉ. Le cafรฉ est une tasse de cafรฉ lyophilisรฉ avec supplรฉment si vous voulez un second.
Un seul set de serviette par chambre. Je nโai pas rรฉussi ร obtenir une...
โSpecial word of appreciation for Amira, Shaimaa, Neshma & Noor.
The culture within the staff is of equality and professionalism. I liked how the CEO Mr Mohasin, the owner, Mr Jalal would be as available to the guests as Mai, Saieed, Alwi from the front desk.
Did I mention Fahd. He serves the best food with an even better smile.
Loved my stay and will come again. โ
โStanza molto grande e curata con terrazza.
Non รจ mai stata pulita in quattro giorni probabilmente perchรฉ non abbiamo fatto richiesta.
La reception รจ al sesto piano ed la nostra stanza era al nono piano.
Noi ci siamo trovati molto bene โ
"The view of this hotel did everything. The room condition for the price was good and it was nice to see the Pyramid Night Show from the room. If you stay more than 2 nights, the airport picks up free of charge, and the driver who picked us up was so kind. His name is Sabry. My thanks go to Sabry. And all the staff are so kind. I recommend this accommodation."
