실내 수영장, 5 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

힐튼 빌라무라 애즈 캐스카타스 골프 리조트 & 스파 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 786개 이용 후기 중 495개" "
평점 8 - 좋아요. 786개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 786개 이용 후기 중 45개" "
평점 4 - 별로예요. 786개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 786개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely Hotel, and the staff could not do enough for us
2024년 5월에 3박 숙박함
답변 제공: general manager 님, 2024년 5월 16일
Thank you for your wonderful review of Hilton Vilamoura. We are delighted to hear that you enjoyed your stay and that our staff exceeded your expectations. Your kind words motivate us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon.Warm regards,Miguel Santos

8/10 - 좋아요

VINCENT

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Dommage le personnel ne parle pas français
2024년 5월에 5박 숙박함
답변 제공: general manager 님, 2024년 5월 13일
Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés que vous ayez rencontré des difficultés avec la langue. Votre retour est précieux, et nous allons travailler pour améliorer notre service dans ce domaine. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de surpasser vos attentes.Cordialement,Mário Custódio

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: general manager 님, 2024년 4월 22일
Your feedback is valuable to us, and we appreciate your high rating. If there are any specific areas where we can improve to earn that elusive fifth star, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience.Kind regards,Mário Custódio

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel and lovely food options!
2024년 3월에 4박 숙박함
답변 제공: general manager 님, 2024년 4월 1일
Thank you for your kind words. We're delighted to hear that you enjoyed the beauty of our hotel and the delicious food options available. Your satisfaction is our priority, and we hope to welcome you back for another wonderful experience soon.Kind regards,Mário Custódio

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 7박 숙박함
답변 제공: general manager 님, 2024년 2월 29일
Thank you for taking the time to rate Hilton Vilamoura. We appreciate your feedback and are pleased to see an 8/10 rating. We value your input and look forward to welcoming you back for an even more enjoyable experience.Best regards,Mário Custódio

10/10 - 훌륭해요

Mantas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: general manager 님, 2024년 2월 26일
Thank you for taking the time to rate your recent stay at the Hilton Vilamoura. We are delighted to see that you had a wonderful experience with us. Your perfect score is greatly appreciated and serves as motivation for our team to continue delivering exceptional service.We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Mário Custódio

10/10 - 훌륭해요

Abimbola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are incredibly friendly and that was a great comfort for me as a solo traveller. I felt taken care of. Facilities are really good but the staff stood out by far as genuinely lovely people. Ready to help and go the extra mile.
2024년 2월에 7박 숙박함
답변 제공: general manager 님, 2024년 2월 12일
Thank you for your kind words and for choosing to stay with us during your solo travels. We are delighted to hear that our friendly staff provided you with a sense of comfort and made your stay memorable. Your recognition of their efforts means a lot to us. We strive to go the extra mile for all our guests, and it's wonderful to know that our team's dedication stood out to you. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,Mário Custódio

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 8박 숙박함
답변 제공: general manager 님, 2024년 2월 5일
We are thrilled you enjoyed your stay and thank you for the excellent rating.

10/10 - 훌륭해요

Paresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Hotel and facilities .
답변 제공: general manager 님, 2024년 1월 30일
We are delighted you enjoyed your stay and the hotel facilities. Thank you for your review and we'll see you again soon.

8/10 - 좋아요

Andrew

2024년 1월에 4박 숙박함
답변 제공: general manager 님, 2024년 1월 22일
Thank you for taking the time to rate Hilton Vilamoura. We appreciate your feedback and are pleased to see an 8/10 rating. We value your input and look forward to welcoming you back for an even more enjoyable experience.Best regards,Mário Custódiogeneral manager

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
2024년 1월에 1박 숙박함
답변 제공: general manager 님, 2024년 1월 8일
Merci pour votre visite et excellente évaluation.

10/10 - 훌륭해요

P DE MELO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente estadia. Ótima opção para viagem em família.
2023년 12월에 3박 숙박함
답변 제공: general manager 님, 2024년 1월 8일
Caro Hóspede, registamos com agrado a sua total satisfação e cá o esperamos para repetir a experiência em família. Cumprimentos, Mário Custódio

10/10 - 훌륭해요

Honorine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
2023년 11월에 2박 숙박함
답변 제공: general manager 님, 2023년 11월 30일
We are thrilled you had an exceptional experience and look forward to welcoming you back to our resort.Warm regards, Mário Custódio

8/10 - 좋아요

Nadine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hôtel mais quelque peu impersonnel...
2023년 11월에 1박 숙박함
답변 제공: general manager 님, 2023년 11월 28일
Nous sommes ravis que vous ayez apprécié la qualité de notre hôtel.Cependant, nous regrettons sincèrement que vous ayez ressenti une certaine impersonnalité. Votre avis est important pour nous, et nous prendrons en compte vos commentaires pour améliorer notre service.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus chaleureuse et personnalisée.Cordialement,Mário CustódioDirecteur Général

10/10 - 훌륭해요

Eliana 님, Benahavis

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful spacious rooms. Great restaurant!
2023년 11월에 2박 숙박함
답변 제공: general manager 님, 2023년 11월 13일
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our beautiful and spacious rooms. Your positive mention of our restaurant is greatly appreciated. We look forward to welcoming you back to Hilton Vilamoura for another wonderful experience soon.Warm regards,Mário CustódioGeneral Manager

10/10 - 훌륭해요

Sheu Wah

2023년 11월에 4박 숙박함
답변 제공: general manager 님, 2023년 12월 18일
We are thrilled you enjoyed your stay and ranked your experience 5/5. Thank you for your preference and we hope to see you again soon.

10/10 - 훌륭해요

Clare

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. Food was gorgeous. Only down fall was the pools were freezing except the indoor pool
2023년 10월에 7박 숙박함
답변 제공: general manager 님, 2023년 11월 8일
Dear Guest,We greatly appreciate your kind words and are thrilled to hear that you loved your stay with us. Your feedback regarding the pool temperatures is duly noted, and we apologize for the inconvenience. Warm regards,Mário CustódioGeneral Manager

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really well appointed hotel, good staff, clean, good facilities
2023년 10월에 5박 숙박함
답변 제공: Hilton Vilamoura 님, 2023년 10월 23일
Thank you for your staying with us. We appreciate your positive feedback!

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel!
Very nice hotel. Rooms are good size and good bed. Dining services are very good and great buffet breakfast worth every penny of 16 Euro. Very nice pool and shuttle available to beach and Marina. Marina has very good restaurant options and nicely done area with shops.
2023년 10월에 2박 숙박함
답변 제공: general manager 님, 2023년 10월 18일
We are delighted to hear that you enjoyed your stay at the Hilton Vilamoura. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Guy

2023년 10월에 6박 숙박함
답변 제공: general manager 님, 2023년 11월 8일
Dear Guest,Thank you for your excellent rating. We are thrilled to know that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future.Best regards,Mário CustódioGeneral Manager

10/10 - 훌륭해요

Yonie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very lovely stay! beautifully, clean property with friendly staff. the area around the property is not very interesting, though we knew this upfront and shuttles are available to bring you to either the beach or harbor. One recommendation is for the shuttle to drive later back from the beach (16.00 is very early to end a beach day) as well as from the harbor (21.30 is very early to finish your dinner and get the shuttle back)
2023년 9월에 2박 숙박함
답변 제공: general manager 님, 2023년 10월 2일
Thank you for your lovely review! We're delighted to hear that you had a great stay and appreciated our beautifully clean property and friendly staff. Your feedback regarding the shuttle timings is valuable, and we'll certainly consider extending them for our guests' convenience. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: general manager 님, 2023년 9월 25일
We are thrilled you enjoyed your stay and ranked your experience 10/10. Thank you for your preference and we hope to see you again soon.

8/10 - 좋아요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fantastic, with a comfortable room and AC that worked! There was plenty on-site if you wish to not move, and with us only having a few days, that’s exactly what we did. We didn’t play golf, but I’ll be coming back to arrange a golf trip. The pool area was great, clean, and enough room to stay in the sun or shade all day (depending on preference). There was a games room and gym, and a fantastic spa all available. My only criticism was the restaurant options, if you do plan on being on-site the whole time, you’ll be eating the same food regularly. Cilantro was their “fine dining” restaurant, and it was good - just not great! Whereas their poolside and grill bars saved the same sandwiches and burgers and nothing else. Maybe one more restaurant choice onsite with something in between the both would have made the stay all the more comfortable. The hotel offers free shuttles down to the beach and marina which came in handy on our first day (there is a hotel tapas bar on the beach too, to slightly contradict my above statement, but again - it’s not directly on-site). All in all, it was a great stay and I will be back. Next time we will make the use of the restaurants in town/the marina.
2023년 9월에 3박 숙박함
답변 제공: general manager 님, 2023년 9월 22일
Dear Guest,Thank you for your recent stay and for sharing your experience with us. We're thrilled that you enjoyed your time at our property, from the comfortable room to the fantastic amenities.We appreciate your feedback about our restaurant options, and we apologize for any inconvenience caused by the limited choices. Your comments have been noted, and we'll work on expanding our dining options to enhance our guests' culinary experiences.We're delighted to hear you plan to return for a golf trip, and we look forward to welcoming you back. In the meantime, if you have any further comments or requests, please don't hesitate to reach out.Thank you once again for choosing to stay with us, and we can't wait to host you on your next visit.Warm regards,Mário Custódio

10/10 - 훌륭해요

martine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super 👍👍👍
2023년 9월에 4박 숙박함
답변 제공: general manager 님, 2023년 9월 19일
We are thrilled you had a super stay at our resort and hope to welcome you back again soon.

10/10 - 훌륭해요

NIGEL 님, Newtownards

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was large modern & clean, with friendly helpful staff. Our room was exceptional, clean modern, spacious, quiet, & being a corner room had a large double balcony with loungers. Breakfast room was spacious clean & modern with great variety of hot & cold which was regularly replenished. Pool area & loungers great. Especially the romantic pool. Great shuttle bus service to & from marina & beach.
2023년 9월에 3박 숙박함
답변 제공: general manager 님, 2023년 9월 12일
We're thrilled to hear about your fantastic stay at our hotel! Thank you for your kind words. We look forward to welcoming you again soon.

8/10 - 좋아요

Joao

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was not the best and most helpful but they get things done. Hotel is lovely. Location is in the middle of nothing but easy to get to the beach and Marina.
2023년 8월에 4박 숙박함
답변 제공: general manager 님, 2023년 9월 11일
We apologize if you didn't find our staff to be the best and most helpful during your stay. Guest satisfaction is very important to us, and we will use your feedback to improve our services and ensure that all our guests receive the assistance and service they deserve.

10/10 - 훌륭해요

Avanel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent 4 days at this beautiful hotel. The staff was wonderful! Our room was spacious and the bed was very comfortable. Breakfast was exceptional with all the choices. I loved the omelette station! You have the choice of eating inside or outside. Poolside restaurant was very nice. The inside bar offered a nice selection of cocktails and snacks. There’s a shuttle service to the marina which is about 5 minutes away. We had a great stay and will definitely be back!
2023년 9월에 4박 숙박함
답변 제공: general manager 님, 2023년 9월 11일
Thank you for your recent stay at our hotel, and for sharing your wonderful feedback. We're thrilled to hear that you had a great experience during your 4-day visit and look forward to welcoming you back in the future for another enjoyable stay.

10/10 - 훌륭해요

helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location Hotel perfect and not overcrowded All you need for a sun shine vacation
2023년 8월에 4박 숙박함
답변 제공: general manager 님, 2023년 9월 1일
We're thrilled to hear that you enjoyed our great location and the perfect, uncrowded atmosphere for your sunny vacation. Hope to see you back soon.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free shuttle service ran to/from beach and marina regularly. Range of indoor and outdoor pools, and large rooms
2023년 8월에 3박 숙박함
답변 제공: general manager 님, 2023년 8월 31일
Thank you for your visit and the 5/5 rating. We appreciate your feedback and hope to see you again soon.

4/10 - 별로예요

Richard

2023년 8월에 1박 숙박함
답변 제공: general manager 님, 2023년 9월 19일
We regret not having met your expectations on this occasion and hope you will give us another opportunity to restore your faith in our property.

10/10 - 훌륭해요

Shruti

2023년 8월에 6박 숙박함
답변 제공: general manager 님, 2023년 8월 28일
Thank you for your visit and the top rating! We trust you had an excellent stay and hope to see you again soon!

10/10 - 훌륭해요

Jodie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Hotel, will be back again!!
2023년 8월에 3박 숙박함
답변 제공: general manager 님, 2023년 8월 28일
Thank you for your kind words. Your continued support means a lot to us, and we can't wait to provide you with another great stay.

10/10 - 훌륭해요

Mona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s an outstanding part of the world and this hotel is excellent on every level. Highly recommended.
2023년 8월에 4박 숙박함
답변 제공: general manager 님, 2023년 8월 28일
It's wonderful to know that you appreciated the exceptional experience we strive to provide. We truly value your recommendation and hope to have the pleasure of welcoming you back in the future for another outstanding stay in Vilamoura.

10/10 - 훌륭해요

Carlos Guillermo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great memories
We spent five days at the resort. Great rooms, very nice pools, free shuttle bus to the beach, the spa is fantastic, and delicious food in all restaurants. The staff was very friendly and we are looking forward to returning as soon as we can.
2023년 8월에 4박 숙박함
답변 제공: general manager 님, 2023년 8월 24일
We are thrilled you had a memorable stay at our resort and are very much looking forward to welcoming you back soon.

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: general manager 님, 2023년 8월 17일
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: general manager 님, 2023년 8월 17일
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.

10/10 - 훌륭해요

Kulvinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic service, easy access to the beach & marina, wonderful facilities.
답변 제공: general manager 님, 2023년 11월 8일
Dear Guest,We are delighted to read your positive review and your kind words inspire us to continue providing the best experiences for our guests. We hope to welcome you back soon.Best regards,Mário CustódioGeneral Manager

10/10 - 훌륭해요

David

2023년 7월에 2박 숙박함
답변 제공: general manager 님, 2023년 8월 7일
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 - 훌륭해요

Suzy

2023년 7월에 2박 숙박함
답변 제공: general manager 님, 2023년 7월 24일
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous hotel, fabulous staff. Only complaint is not enough Sun loungers, but cannot think of where you can put more.
2023년 6월에 4박 숙박함
답변 제공: general manager 님, 2023년 7월 7일
Thank you for your visit and the 5/5 rating. We appreciate your feedback and hope to see you again soon.

6/10 - 괜찮아요

Kenneth

연인과의 여행
좋아요: 청결 상태
This is a beautiful hotel but the pool arrangements need some attention.While fully understanding that children love to be in the pool there is no facility for adults who want to swim and not have to dodge ongoing water fight battles.There is a quiet area but this is often in partial shade and the pool is small..The Hilton in Malta which I would rate as 5 has a designated pool for over 16 year olds as well as large family areas That arrangement works well.
2023년 6월에 7박 숙박함
답변 제공: general manager 님, 2023년 7월 5일
Thank you for your feedback. We apologize for any inconvenience caused by the pool arrangements. We understand the need for a peaceful swimming environment for adults and regret that the upper pool was not satisfactory. We will review our pool policies to ensure a better experience for all guests. We also acknowledge the issue with the shaded quiet area and will work on improving the shading options. Your feedback is valuable, and we appreciate your input. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Jason

가족 여행
Great service in all areas from the front desk to the pool area!
2023년 6월에 4박 숙박함
답변 제공: general manager 님, 2023년 7월 3일
We are thrilled we succeeded in delivering a seamless experience and are very grateful for your feedback. We hope you will visit again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: general manager 님, 2023년 6월 19일
We are thrilled to see your top rating! Thank you and we will hopefully see you again soon!

10/10 - 훌륭해요

Terence

2023년 6월에 1박 숙박함
답변 제공: general manager 님, 2023년 6월 19일
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.

10/10 - 훌륭해요

Anthony

2023년 6월에 3박 숙박함
답변 제공: general manager 님, 2023년 6월 7일
From all of us at the Hilton Vilamoura, we thank you for the excellent rating and hope to see you again soon.

10/10 - 훌륭해요

Fridthjov

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: general manager 님, 2023년 5월 29일
We greatly appreciate your generous rating and eagerly anticipate the opportunity to welcome you back to the Hilton Vilamoura in the near future.

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: general manager 님, 2023년 5월 22일
Thank you so much for the excellent rating. We are thrilled you enjoyed your stay at our resort and look forward to welcoming you back. Best regards, Mário Custódio

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
brilliant hotel a few rough spots here and there
The actual premises themselves are absolutely amazing. There is a lot to offer here if you are looking for a few bars and restaurants and a choice of pools. The food here is really good too and all of the staff 100% make you feel like they want you to have the best of experiences. It is a little out of the way of the beach or mariner but there is a shuttle or a little touritst train which takes you there every half an hour. Downsides - we hired the presidential suite and this was quite dated with the dining table being split from use. Furniture had cracks in the bed side table, coffee table was split so i think they must not have purchased the best wooden furniture. They had marble tables which were heavily marked so it did make the room feel less special than it should have. Patio furniture was very dated and not pleasant to be around for that standard of room so we steered clear of the balcony etc. We did order room service as the food in the hotel had been so good but this was not great. However the hotel did address this and did remove the cost from the bill so you cannot complain at that. There is also no entertainment in the hotel but I think this is because we came in the quiet part of the season. Overall the hotel and staff are exceptional and whilst there are some negative we will definitely be returning . thanks for a great stay !!
2023년 5월에 5박 숙박함
답변 제공: general manager 님, 2023년 5월 15일
Thank you so much for your visit and the detailed feedback. We're glad you enjoyed our amenities and hospitality, and hope you can accept our apologies for the shortcomings. The presidential suite will be renovated in due course, as will the lobby and bar. Thank you for choosing our hotel and we look forward to your return.Best regards,Mário Custódio

10/10 - 훌륭해요

N J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel just outside of the busy marina area.
Beautiful, modern and clean hotel with every amenity one could wish for. The breakfasts were great and although we didn't use it, the pool areas looked fabulous.
2023년 4월에 3박 숙박함
답변 제공: general manager 님, 2023년 4월 26일
Thank you for your review and for choosing our hotel. We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Staff, communication, etc was perfect. Breakfast buffet was really good and the Omelets made by Chef Kevin were awesome as was he.
2023년 4월에 8박 숙박함
답변 제공: general manager 님, 2023년 4월 19일
On behalf of Kevin and the rest of us at the Hilton Vilamoura, we would like to express our heartfelt thanks for the top rating and excellent feedback. It was our pleasure to serve you and we hope to welcome you back again soon.