Find hotels near Alleghany Historical Society, Covington from ₩96,797

"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"Nice property and staff. Small complaint— the cigarette butt container at the front door was gross. Stunk and unsightly."

"The entire hotel was under construction. The pool was under construction. Expedia dint advise us of that. I demand a full refund. I messaged on the 10th after the hotel said they would cancel and offer a full refund but I still haven’t heard back. Expedia 0/10"

"Did not stay due to the room I requested not available at check in."

"Staff was wonderful!!"

"Loved the atmosphere and the diner next door"

"Staff were friendly and the resort was beautiful. Small complaint would be it’s expensive."

"The property is nothing like the pictures they show. It is a very old property and is falling apart. It was an ok stay, staff was ok and no breakfest items. Find some place else to stay. "

"Friendly, and attentive staff. Breakfast doesn’t start until 6:30am on the weekend, whuch was too late for my departure; however, they had coffee available earlier than the breakfast time. Pool was a bit too small (wanted to swim laps but there were a couple of kids in there already so there wasnt room for me to swim laps."