레스토랑
예약 가능 여부 확인

더 타마락 클럽 여행 후기

3 out of 5
더 타마락 클럽
6447 Holiday Valley Rd, Ellicottville, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 83개 이용 후기 중 44개" "
평점 8 - 좋아요. 83개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 7개" "
평점 4 - 별로예요. 83개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 3개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a pleasant stay and served our needs.
2023년 4월에 2박 숙박함
답변 제공: sdehos6447 님, 2023년 4월 7일
Thank you for your wonderful review! We hop you stay with us again soon.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: sdehos6447 님, 2023년 3월 17일
Thank you for your review, we hope you stay with us again in the future!

10/10 - 훌륭해요

e

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: sdehos6447 님, 2023년 3월 17일
Thank you so much for your great review!

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facility, staff, and overall ski town vibe. The indoor/outdoor pool was nice and warm and the free games room activities was a nice touch.
답변 제공: sdehos6447 님, 2023년 1월 10일
Thank you for your wonderful review of our facility. We hope you come stay with us again soon!

4/10 - 별로예요

Thomas

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointed
When we checked in, the desk clerk noted that we booked through Expedia- she proceeded to give us the worst room in the property - with a balcony that was basically in the parking lot. This is a beautiful mountain resort with plenty of open rooms with views. Also we expected a king bed in the suite and it was a twin bed- the smallest bed that we have ever had. This was supposed to be a romantic getaway for my wife’s birthday and it turned out to be a joke. We should get our money back and you should take them to task for treating loyal customers like trash.
2022년 8월에 1박 숙박함
답변 제공: sdehos6447 님, 2022년 8월 14일
we are sorry for the inconveniences that you incurred and will address this with management. Thank you for your time.

2/10 - 너무 별로예요

Melissa

2022년 7월에 2박 숙박함

8/10 - 좋아요

Jenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Elisa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Room was not cleaned during our 4 night stay . Hall light in kitchen area didn’t work. No ice container to hold ice . Queen sofa no linen or pillows . Very uncomfortable
2022년 7월에 3박 숙박함
답변 제공: sdehos6447 님, 2022년 7월 22일
We are sorry to hear about you poor experiences. I will address these concerns with upper management.

8/10 - 좋아요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: sdehos6447 님, 2022년 6월 8일
Thank you for staying with us. We hope you stay with us again soon!

8/10 - 좋아요

JacLynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views, nice and quiet area. Pools were not open yet for the season, but they were very nice and would love to return in summer. The room was very comfortable and roomy. Door handle sticks a bit, but worked fine with alittle extra push. The staff here was amazing.
2022년 4월에 1박 숙박함
답변 제공: sdehos6447 님, 2022년 4월 26일
Thank you so much for your wonderful review. We hope you stay with us again in the future!

10/10 - 훌륭해요

Beth Borland

2022년 2월에 4박 숙박함

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, large rooms, staff was friendly and helpful.
2021년 10월에 2박 숙박함
답변 제공: sdehos6447 님, 2021년 10월 22일
Thank you so much for your review. We hope you stay with us again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 객실의 편안함
Beautiful property, could use some updates. Very Clean.
2021년 10월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 10월 22일
Thank you for your review. We greatly appreciate the feedback and comments.

10/10 - 훌륭해요

Troy

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside are with the games was fun, need the get better corn hole boards. The fire pit was awsome, sat outside until late talking with new friends. Great experience
2021년 8월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 8월 28일
Thank you so much for your wonderful review of our property. we hope you can come back and see us again soon!

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern building, clean rooms, and building amenities were also clean, appealing, and in good repair. Pool, 2 jacuzzis , and patio area were well-kept and clean. Only disappointment was that the pool area closed at 10 pm, which is early for a vacation night.
2021년 8월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 8월 27일
Thank you for your response. We greatly appreciate your feedback and hope you will stay with us again soon!

8/10 - 좋아요

Richard

좋아요: 청결 상태
No king bed
Everything is great, except rooms need a king size bed.
2021년 8월에 2박 숙박함
답변 제공: sdehos6447 님, 2021년 8월 20일
Thank you for staying with us and your suggestion. We will take this up with upper management for you.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was awesome
2021년 8월에 2박 숙박함
답변 제공: sdehos6447 님, 2021년 8월 20일
Thank you for your review. We hope you stay with us again in the future!

10/10 - 훌륭해요

Diana

단체 여행
좋아요: 청결 상태, 객실의 편안함
Beautiful resort!
Been coming here for years. Beautiful resort with great amenities. Nice clean and spacious rooms. Love the heated pool, hot tub, and sauna. Reasonable priced food and drinks as well. Fun for all ages!
2021년 8월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 10월 15일
Thank you so much for your review. We are happy that you enjoyed your stay with us!

8/10 - 좋아요

froska

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a very relaxing getaway with my Douther . I can’t wait to go back . The only thing I wood like is a breakfast options .
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

2021년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice place. Very large. High ceilings. Spacious rooms. But we were there during their off season and right after Covid restrictions lifted and they didn’t seem ready for guests. No glasses or cups in the room. No ice bucket. When one was brought up it was dirty and there was no liner. Also, we we’re supposed to have a “slope view”. What we got was a “road view”. Even though the hotel was nearly empty we were given one of the few rooms with no view or balcony. The mattress needs to be replaced as it was sagging in the middle, and the blinds on the one and only window was stuck so we couldn’t close it to block out the road lighting at night. On the plus side, the heated pool is very nice, as are the two hot tubs.
2021년 6월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 6월 24일
We are sorry that you experienced some issues during your stay. We hope that you try us again. Please note when you rebook that none of our Deluxe Standard rooms have balconies.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was really nice, we had a good time and would go back.
2021년 6월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 6월 24일
Thank you for your wonderful review! We look forward to having you stay with us again soon.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool area was excellent
2021년 5월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 5월 29일
Thank you for yur great review. we hope to see you again soon!

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 객실의 편안함
Best value for money
Accomodations and customer service are superior. Room service came hot and for family of four in about 25 minutes with same quality you get in restaurant.
2021년 4월에 2박 숙박함
답변 제공: sdehos6447 님, 2021년 4월 10일
we are glad you enjoyed you stay with us! Thank you for the wonderful review and we hope you stay with again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Tamarack was beautiful and very clean! We enjoyed the outdoor heated pool surrounded by the snow covered slopes!
2021년 4월에 1박 숙박함
답변 제공: sdehos6447 님, 2021년 4월 10일
Thank you for your response. we hope you visit us again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous lodge, swimming pool, and customer service.
2021년 3월에 2박 숙박함
답변 제공: sdehos6447 님, 2021년 4월 3일
Thank you so much for your review. We hope that you come enjoy our lovely resort again soon!

8/10 - 좋아요

실제 이용하신 고객

2021년 2월에 3박 숙박함
답변 제공: sdehos6447 님, 2021년 3월 2일
Thank you for your review. we hope you stay with us again soon!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location and accommodations. The TV was on and not working when we got to our room. We went down to the front desk And they sent someone right up to fix the problem.
2020년 11월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 11월 24일
Thank you so much for your review. we hope you stay with us in the future!

8/10 - 좋아요

HEATHER

좋아요: 청결 상태, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 11월 17일
Thank you for your wonderful review. We hope to have you stay with us in the future!

8/10 - 좋아요

Brandon S.

좋아요: 청결 상태
Nice place
Only problem I had was the online listing said “valley view” which I would assume we’d get a view of the ski hills but we didn’t. We had a view of the parking lot. Still very nice place and enjoyed our stay.

4/10 - 별로예요

Rebecca

가족 여행
Not impressed
Front desk women tried charging me for something we didn’t purchase ... they need a better system. Nobody under 18 should be charging anything to an account because apparently somebody charged chips to my room. Shame on the front desk for not being more careful. Our light when coming Into room was not working we had no bedding for the sofa bed and had no soap for the shower and the tv kept going out and then the hotel lost all power.
2020년 9월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 9월 8일
Thank you for your review. We apologize for the issues that you experienced during your stay. We take your comments seriously and will address them accordingly.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 9월 8일
thank you for your review!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 8월에 2박 숙박함
답변 제공: sdehos6447 님, 2020년 8월 28일
thank you for your review. We hope we will be able to make it up to you in the future.

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 객실의 편안함
Shawn de hos. Is excellent at his job. When he’s not there it’s not the same. He knows exactly how to commodate guests in every way. The same can not be said for the rest of the front desk. Thank you Shawn and we will be seeing you very soon
2020년 7월에 1박 숙박함
답변 제공: Rich Sandler, General Manager 님, 2020년 7월 7일
Thank you for your feedback. I'll be sure to pass along your comments to Shawn.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태
I think they need to change how long you can stay at the pool after you checkout especially for the price
2020년 7월에 1박 숙박함
답변 제공: Rich Sandler, General Manager 님, 2020년 7월 7일
Thank you for your feedback, under normal circumstances pool access is unrestricted after checkout. These are of course not normal times. We share your frustration and are looking forward to getting back to normal.

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 객실의 편안함
o for a get away
Great get away. So much to do on site and around the area.
2020년 7월에 1박 숙박함
답변 제공: Rich Sandler, General Manager 님, 2020년 7월 3일
Thanks for the Great review, hope to see you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
My credit card was billed twice .... I told the person at the front dedk that i already paid in full online . But she insisted i pay again . Spent teo hours on the phone disputing the online charges... Next year ill stay somewhere else... Wgatever happen to the customer is alwsys right and eiyhout customers we dont have jobs.....
2020년 3월에 3박 숙박함
답변 제공: sdehos6447 님, 2020년 3월 13일
We apoligise for the issues that you had with us. We hope to get down to the bottom of the disconnect and that you try us again in the future.

10/10 - 훌륭해요

ray

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Thanks all the friendly service. Will be looking forward to the next visit.
2020년 2월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 2월 14일
Thank you so much for your wonderful review. We look forward to having you stay with us again!

10/10 - 훌륭해요

Lori 님, Philipsburg, PA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Our room was spacious and overlooking the ski slopes. All the staff was friendly and helpful, from the front desk staff and in John Harvard’s restaurant. I accidentally left behind a pair of slippers in our room. When I called, they looked for them and mailed them back to me! How many places would do that?!
2020년 1월에 1박 숙박함
답변 제공: sdehos6447 님, 2020년 1월 11일
Thank you very much for your wonderful review. We are extremely happy you enjoyed your stay with us!

8/10 - 좋아요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gem in sleepy Ellicottville
Went to buffalo/Ellicottville for a wedding - the staff couldn’t have been more friendly or accommodating. The room was nothing fancy and I definitely would have preferred a king over a queen bed but the bed was so comfy!
2019년 11월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 11월 9일
Thank you so much for your review! We are very glad you enjoyed your stay with us

8/10 - 좋아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 9월 4일
Thank you for your review. We appreciate your feedback!

10/10 - 훌륭해요

David R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 8월 1일
Thank you very much for your review!

10/10 - 훌륭해요

shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 7월 5일
Thank you so much for your wonderful review!!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 7월 5일
Thank you so much for your review. We strive to make your stay as wonderful as possible!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, clean, updated, friendly, great amenities. Highly recommend!
2019년 3월에 2박 숙박함
답변 제공: sdehos6447 님, 2019년 3월 25일
Thank you so much! We strive to make your stay as enjoyable as possible.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to get away and ski.
Great front desk staff at check in. Nice welcoming lobby. Rooms are nice. Very close to the resort walked right onto the lifts. Every staff member I encountered was very nice and willing to help with anything. Ski check is awesome. The 2 hot tubs were very clean and the pool and locker room area is nice. Great location. Nice restaurant onsite and within walking distance to a few other ones. Downtown is just a short drive. It really is in the heart of Holliday valley resort.
2019년 3월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 3월 22일
Thank you for your wonderful review we strive to make your stay with us as enjoyable as possible!

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect night away
Great stay! Loved the hot tub and outdoor setting!
2019년 3월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 3월 22일
Thank you for your wonderful review!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
All staff/employees are extremely pleasant and helpful, day and night. Very clean. Indoor/outdoor pool not as expected. It is a small part of a larger Outdoor pool complex which is best suited for above freezing weather. Indoor parking was Wonderful!
2019년 2월에 3박 숙박함
답변 제공: sdehos6447 님, 2019년 3월 1일
Thank you for your review. We greatly appreciate it!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort and excellent location to skiing.
2019년 2월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 2월 25일
thank you so much for your wonderful review!

10/10 - 훌륭해요

Chris 님, Toronto

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slope Side accommodations. Ski Valet excellent. Accessible underground parking.
2019년 2월에 1박 숙박함
답변 제공: sdehos6447 님, 2019년 2월 22일
thank you for your wonderful review!