리셉션

코트야드 바이 메리어트 베슬리햄 리하이 밸리/I-78 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 626개" "
평점 8 - 좋아요. 1000개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 90개" "
평점 4 - 별로예요. 1000개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Peter 님, Quakertown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a good size. Bed was very comfortable. Room had nice amenities and was clean. For my wife the bathroom was a bit lacking for getting ready. Lighting was too dim. The couch was attractive to look at but not really comfortable. Breakfast was a reasonably priced addition at $5/person. But it was definitely lacking in execution. I'd have been irritated if I paid the a la carte rate. Overall, I'd easily recommend and stay again.
2024년 4월에 1박 숙박함
답변 제공: Shanice 님, 2024년 4월 21일
I'm so pleased you had a great stay! And thank you for the feedback, we look forward to welcoming you back!

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area to stay in
2024년 3월에 3박 숙박함
답변 제공: Shanice 님, 2024년 4월 21일
I'm so pleased you had a great stay! And thank you for the feedback, we look forward to welcoming you back!

10/10 - 훌륭해요

Amy

2024년 3월에 2박 숙박함
답변 제공: Shanice 님, 2024년 4월 9일
I'm so pleased to hear you had a great stay! We're excited to welcome you back again soon!

10/10 - 훌륭해요

Juan

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Pool indoor
2024년 4월에 1박 숙박함
답변 제공: Shanice 님, 2024년 4월 6일
I'm pleased to hear you had a great stay!! We can't wait to welcome you back!

10/10 - 훌륭해요

Amy

2024년 3월에 1박 숙박함
답변 제공: Shanice 님, 2024년 4월 21일
I'm so pleased you had a great stay! We look forward to welcoming you back!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people at the front desk were extremely nice and helpful.
2024년 3월에 1박 숙박함
답변 제공: Shanice 님, 2024년 3월 29일
Thank you so much for the compliment! We look forward to welcoming you back!

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. We love Courtyard... There is no comparison to other hotels. I would absolutely stay at this hotel again. 5 out of 5 stars on every level. *The only negative aspect of our stay was that we were told by the staff working Starbucks and Breakfast Service, that we would need to pay $15.95 for hot buffet breakfast that was "included" in the price of our stay via Expedia. It was not covered, so we left without eating.
2024년 3월에 1박 숙박함
답변 제공: Shanice 님, 2024년 3월 18일
Thank you, Kimberly, for your wonderful compliments we do appreciate your loyalty!! Thank you for your feedback we can't wait for you to come back!!

10/10 - 훌륭해요

Simona

좋아요: 편의 시설/서비스
Good and clean
답변 제공: Shanice 님, 2024년 2월 29일
We're so glad to here you had a wonderful stay! We look forward to welcoming you again!

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, affordable, and comfortable
2024년 2월에 1박 숙박함
답변 제공: Shanice 님, 2024년 2월 24일
I'm so pleased to hear you had a great stay! We look forward to welcoming you again!

8/10 - 좋아요

Charisse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful. The furniture in the lobby and in room are nice. The breakfast was very good. I had one issue within 5 minutes after check in, but it was rectified in seconds.. Literally!!! I would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Shanice 님, 2024년 2월 12일
Thank you so much for your compliments! I'm happy to here we were able to solve your issue. We look forward to welcoming you back!

10/10 - 훌륭해요

Breanne

2024년 2월에 2박 숙박함
답변 제공: Shanice 님, 2024년 3월 25일
I'm so pleased to hear you had a wonderful stay! We can't wait to welcome you back!

10/10 - 훌륭해요

Perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and Babez had an amazing time
2024년 2월에 3박 숙박함
답변 제공: Shanice 님, 2024년 2월 5일
I'm so pleased to hear you had a great stay! We can't wait to welcome you back!

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent, very nice and helpful
2024년 2월에 3박 숙박함
답변 제공: Shanice 님, 2024년 2월 5일
Thank you so much for the compliment! I'm so pleased to hear you had a great stay! We can't wait to welcome you back!

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 편의 시설/서비스
Great hospitality!
2023년 12월에 3박 숙박함
답변 제공: Shanice 님, 2024년 2월 5일
Thank you so much for the compliment! I'm so pleased to hear you had a great stay! We can't wait to welcome you back!

10/10 - 훌륭해요

Mark de

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy Courtyard properties, clean comfortable quiet very pleasant professional employees
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 30일
I'm so pleased to hear you had a great stay! Thank you so much for the compliment! We can't wait to welcome you back next time!

2/10 - 너무 별로예요

Carlos

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After a long day of work,we checked late,the bathroom was dirty,the toilet was disgusting,I had to clean it to be able to use it there was dust
2024년 1월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 20일
I do sincerely apologize for the inconvenience. Please come back next time, so we can make sure your stay is right!

10/10 - 훌륭해요

HERBERT 님, Carteret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was just amazingly great..!
2024년 1월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 20일
We're so pleased hear you had a great stay!

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff were great. There’s not a whole lot to do around the area. Better suited for business travel. Facilities were clean and accessible. Overall a nice stay.
2024년 1월에 2박 숙박함
답변 제공: Shanice 님, 2024년 1월 17일
Thank you so much for the compliments and feedback! The Lehigh Valley is a wonderful place to discover, please ask the front desk on your next visit of what to do around the area :)

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience at the Courtyard Marriott
We came for 1 night and 3 days later we are still here because we love it so much!!! This we are world-travelled and this hotel is fabulous! Tullan at the reception is awesome: he makes you feel valued and resolves any issue diligently and with great care and humour. Everyone here is terrific, from the reception staff to the cleaning ladies. The pool and hot tub are great and the room is spacious, super comfortable and well designed. The standards of cleanlessness are excellent. It will be hard to leave but we will be back soon!! The city is thriving and has a fantastic history and display of old industrial steel mill structures and the restaurants are great—we are from Paris and NewYork—and we greatly enjoyed our dining experience at The Edge
2024년 1월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
WOW thank you for all the compliments!! We are so pleased you had an excellent stay; we can't wait to host you again!!

10/10 - 훌륭해요

Anne

Wonderful stay at the Courtyard Marriott
Great spacious room extremely clean, super comfortable and well designed Wonderful staff: Tullan in particular has been an angel and everyone is terrific. Great pool and hot tub: will be back soon!!
2024년 1월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
Thank you so much for the compliment! We are so pleased you had an excellent stay!!

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at the Courtyard Marriott
We loved this very nice hotel: the reception staff was amazing, Mr. Tullan in particular, and the room is great, very spacious, well designed and with a comfortable bed and sofa. The hotel also has a pool and a hot tub☺️
2024년 1월에 2박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
Thank you so much for the compliment! We are so pleased you had an excellent stay!!

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
We are so pleased you had an excellent stay!!

6/10 - 괜찮아요

John

가족 여행
별로예요: 청결 상태
Room was generally fine. But if you actually took the time to look around you’d notice it was quite dusty on the countertops and desk. The bathroom floor was also quite dirty and one of the towel hooks was coming off the wall. There was trash underneath the bed, but worst of all was the kind bed that felt uncomfortable and wobbly. Time for a mattress upgrade. Staff were very friendly and welcoming. Lobby was nice.
2023년 12월에 2박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
Thank you so much for your insights, sir, we will definitely take this feedback into account. We are pleased you had great interactions with our staff!!

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was beautiful and easily accessible from St. Luke’s Hospital. Staff was super friendly.
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
Thank you so much for the compliment! We are so pleased you had an excellent stay!!

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff always friendly-consistently great stay.
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
Thank you so much for the compliment! We are so pleased you had an excellent stay!!

10/10 - 훌륭해요

Nicole

2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2024년 1월 15일
We are so pleased you had an excellent stay!!

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a perfect location for shopping, and wineries.
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2023년 12월 17일
Thank you so much for your compliment! We're so ecstatic you enjoyed your stay with us! We can't wait for your next stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Entire staff very friendly and welcoming
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2023년 12월 17일
Thank you so much for your compliment! We're so ecstatic you enjoyed your stay with us! We can't wait for your next stay!

10/10 - 훌륭해요

Roody

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2023년 12월 17일
We're so happy you enjoyed your stay with us! We can't wait to have you again!

10/10 - 훌륭해요

nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
We're so glad you enjoyed your stay! We can't wait to have you again!

6/10 - 괜찮아요

bruce

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
We're so glad you enjoyed your stay! We can't wait to have you again!

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
We're so glad you enjoyed your stay! We can't wait to have you again!

8/10 - 좋아요

Melvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very pleasant. The room was spacious, clean and the beds were very comfortable. Hot water did seem to be a bit of a problem in the mornings. The pool and hot tub area was clean, with towels supplied. The hot tub only had two jets that worked, but was still enjoyable. The pool water was warm enough to stay in for awhile. There were only two issues that could have improved our stay. Since we were there for two nights we expected our room to be cleaned and towels replaced. We were out of the room all day and our room was never touched. The front desk staff was very pleasant and quickly gave us fresh towels. The other minor issue was the shower itself. When you put the water to come out of the shower head not all of the water transfered. If you used the hand held shower head the water poured out if the connector. Both minor issues could easily be corrected. Over all a very pleasant stay, and we would definitely stay here again while in the area.
2023년 11월에 2박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
Thank you so much for your compliments and feedback, we do appreciate you bearing with us for these minor operations issues. We're so glad you enjoyed your stay! We can't wait to have you again!

6/10 - 괜찮아요

Satish 님, Windermere

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Heat didn't work in my room. Had to change to a different room. Hot water gets luke warm during peak hours.
2023년 11월에 3박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
I do apologize about the maintenace issues you had during your stay, thank you for bearing with us! Please don't let these small kinks, turn you away. We look forward to your next stay!

4/10 - 별로예요

Pam

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has clearly gone way down having stayed here for several Thanksgivings.
2023년 11월에 2박 숙박함
답변 제공: Shanice 님, 2023년 12월 11일
Hello! I do apologize your stay wasn't the best. If you'd like to call the hotel and talk with me separately you are more than welcome to. Have a great day!

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태
Very comfortable lobby. Very slow check in
2023년 11월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 27일
Hello! We are so glad you enjoyed your stay with us and thank you for your patience during our check-in process. We hope you had a nice holiday!

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location
Been to this hotel before…2 issues .construction drilling woke me up at 7:30 in room below us…. And Sink has really slow drain. Needs to be cleaned out
2023년 11월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 18일
Thank you for your feedback, we do apologize for the inconveniences. We do hope you come back again!

8/10 - 좋아요

Jonathan 님, Bend

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well kept and there was plenty of parking available. The staff was nice. It would be nice to have an option for complimentary coffee though.
2023년 11월에 2박 숙박함
답변 제공: Shanice 님, 2023년 11월 14일
Hello! Thank you so much for your compliments and feedback! Yes, unfortunately Marriott discontinued complimentary coffee for guest this past July. I do apologize for the inconvenience. We look forward to your arrival again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crystal at the Front desk is such an asset to Marriot. Traveled a lot, we never met someone so nice, and helpful. Marriot is very lucky to have such a great team member. In these days I know from my own experiences how hard it is to find good employees, hold on to her.
2023년 11월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 14일
Thank you do much for the compliment! We value her very much as one of our managers here at the property!

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didnt like that it didnt include breakfast
2023년 11월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 14일
Hello! Thank you for your feedback, we do apologize for the inconvenience. Here at Courtyard, we do pride ourselves on our made to order breakfast entrees. We do hope you dine with us next time!

10/10 - 훌륭해요

Robert

2023년 11월에 2박 숙박함
답변 제공: Shanice 님, 2023년 12월 13일
We're so glad you enjoyed your stay! We can't wait to have you again!

10/10 - 훌륭해요

Gregory 님, SWANZEY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to shopping plaza next door
2023년 8월에 2박 숙박함
답변 제공: Shanice 님, 2023년 11월 12일
I'm so pleased to hear about the easy convenience our hotel served you! We hope you come back soon!

10/10 - 훌륭해요

Jing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 12일
We are so pleased to hear this compliment; we hope you come back again soon!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Shanice 님, 2023년 11월 12일
I'm so pleased to hear you had a great stay!

10/10 - 훌륭해요

kathie

2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 11월 18일
I'm so pleased to hear your stay went so well! We are excited for your next visit!!

2/10 - 너무 별로예요

Teo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 10월 22일
I do apologize about your stay not being to your standard. Please come back again so we can correct those mistakes. Have a great rest of your day!

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly and competent. Food/bar service limited in choices (and out of limes!), but in general I wouldn't hesitate going back again.
2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 10월 22일
I'm so pleased to hear you had a great stay! I do apologize for the hiccups; we would love to have you again to correct those mistakes. Have a great rest of your day and thank you for the feedback!

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 10월 20일
I'm so pleased to hear your stay was good! We look forward to welcoming you!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 10월에 1박 숙박함
답변 제공: Shanice 님, 2023년 10월 18일
I'm so pleased to hear you had a wonderful stay!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place and convenient based on what we were doing
2023년 10월에 2박 숙박함
답변 제공: Shanice 님, 2023년 10월 16일
I'm so pleased to hear your stay was great! Have a great rest of your day!