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클래식 로지스 - 더 화이트 스완 여행 후기

3.5 out of 5
클래식 로지스 - 더 화이트 스완
Bondgate Within, Alnwick, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 293개 이용 후기 중 72개" "
평점 8 - 좋아요. 293개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 293개 이용 후기 중 72개" "
평점 4 - 별로예요. 293개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 293개 이용 후기 중 10개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Fiona

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom tiles had dirty grout on the floor and black marks on the walls. The ceiling above the bath was stains. Window in bedroom was dirty and lower pane was cracked. It let the wind in. Public areas were OK
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Maria

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The accommodation was perfectly adequate for our 1 night stay. The bathroom definitely needed a refresh. Rusty plugholes etc. the windows also need replacing and the mattress wasn’t great quality. All that said we enjoyed our stay in a spacious room.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Adalaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Iit was a gem of a place,ticked all our boxes..
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, convenient for shopping. Great room and fantastic dining room. Only drawback was a poor breakfast. Not buffet, lack of choice and worse on the second day when there was no chef.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Chris

Very friendly staff and excellent breakfast
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Most dissapointing of all pur hotel stays in UK needs deep cleanse our room was through hotel and out back over gravel path- horrible access for luggage!! Room was hot and atuffy with only a small fan provided. Also no on site parking available when we checked in and were told to use public lot behind hotel Dining room is lovely though!!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Hazel

2023년 8월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A brief stay at the White Swan to attend a wedding at the Alnwick Garden. We were given an early check in due to the wedding timings, the receptionist was really pleasant, helpful and efficient. The room was clean and comfortable but, as it was on the front of the hotel, there was a little traffic noise in the morning. All in all a very pleasant stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kim

2023년 8월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I did not have a great nights sleep the bed was very uncomfortable and awoke with back pain however everything else was great the staff here go above and beyond to help
2023년 7월에 1박 숙박함

8/10 - 좋아요

David Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
A lovely hotel, staff are very friendly and helpful. Great location and a good size car park, with a free carpark outside aswell (carpark C). The restaurant is amazing coming from the sister ship to The Titanic. Breakfast was nice, the food could of been topped up quicker as no eggs but that isnt a complaint. We will stay again. Thanks
2023년 7월에 1박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
White Swan short break
The hotel is very well located for access to a plethera of good interesting places to see. The staff were very polite and provided us with lots of information about the area. The hotel was clean and well presented with historical features, not your modern clinical design. The bedroom was spacious, clean and comfortable. The bathroom had a bath and overhead shower. The food ad service was good.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Benjamin Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely cosy hotel. Thanks for a lovely stay!
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Vanessa

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Tim

2023년 6월에 1박 숙박함

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast did not go well most no thre
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Robin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our six nights at the White Swan. It is not posh but is incredibly friendly, comfortable and clean. The staff were lovely and really flexible. We didn't have an evening meal but the breakfasts were fine and other residents told us that the evening meal was excellent. (The dining room is based around the panelling from the sister ship of the Titanic and is extraordinary). Alnwick is a lovely town with loads to do and see and the hotel is within the castle walls. Its also a great centre for visiting places in beautiful Northumberland.
2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Amelia

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must see dining room
Characterful hotel with excellent and friendly staff
2023년 5월에 1박 숙박함

8/10 - 좋아요

T

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Basic and probably realistically priced
The hotel is very tired and the breakfast wasnt good at all - but for the price it was ok - the bathroom was very poor, not unclean though, just really dated and needs upgraded
2023년 5월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
upgrade.
hotel is in an ideal position in the centre of ALNWICK .with free parking would could be wrong. Its needing a wee bit money spent on it. An upgrade could move this hotel to a different level ,think about it. The town deserves better.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

S

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Robert

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good position in Alnwick with parking, easy access on foot to all local facilities. Room spacious but bathroom in need of refurbishment, basin plug broken, shelf fitting loose & wobbly. Step down into bathroom a problem/trip hazard despite warning on door.
2023년 4월에 7박 숙박함

8/10 - 좋아요

James Bilsland

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place with warm relaxing feel, staff very friendly, central for castle, gardens, bus station etc very comfortable beds, breakfast very tasty in stunning diining room, bistro comfortable and relaxing, nice little seating area outside. Definitely stay here again
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Lucy

좋아요: 청결 상태
2023년 4월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room good, staff good, breakfast so-so…
2023년 4월에 2박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lorraine

2023년 4월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Christa

2023년 3월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Gail

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Short break
Excellent stay....rooms clean and fresh staff very friendly lovely food
2023년 3월에 2박 숙박함
답변 제공: hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 - 좋아요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Evelyn

2023년 3월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Hugh

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most dog friendly hotel I’ve ever stayed at. The staff were great.
2023년 3월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 - 좋아요

Allan

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, good staff.....no complaints
2023년 3월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

4/10 - 별로예요

Philip

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Delightful staff but room very poor - worn carpet, cracked window, chipped sink, etc.
2023년 2월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your feedback, we are working on this.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 - 좋아요

Judith

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We were given a large family room which had been modernised and was bright and airey. We have stayed at the hotel many times and some of the rooms, especially in the annex, are quite dark and dated so our room this time was a nice surprise. Disappointed we couldn’t get a drink at the bar which closed at 10 pm due to staffing issues. It seemed odd that there was nobody able to serve us 2 drinks as residents! Overall however the room was lovely and our stay was good.
2023년 2월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is the perfect location in the centre of Alnwick . Comfortable room , excellent breakfast. Great value for money .
2023년 2월에 2박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

IAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought it was great value for money, room was great and clean. The staff were excellent, very helpful and pleasant. Nice bar and relaxing atmosphere.
2023년 2월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 - 좋아요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had wanted to stay at the property due it's links with the Titanic. The rooms are cosy and adequate. The staff were friendly and professional. The 3 course meal was a bit of a let down and the Olympic room was freezing! We would go back but would probably upgrade our room type.
답변 제공: Hotel 님, 2023년 2월 2일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great night
A very nice overnight stay with breakfast a highlight in the first class lounge/dining room. Bed was enormous snd comfortable
2022년 12월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 - 괜찮아요

E

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs updating
Standard rooms need updating. Felt every spring in the mattress. Noisy and uncomfortable. Pillows had no filling in them. Light comes in from corridor as so much gap around the door.
2022년 11월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 - 좋아요

Tony

2022년 10월에 1박 숙박함
답변 제공: hotel 님, 2022년 11월 7일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Dean

2022년 10월에 1박 숙박함
답변 제공: hotel 님, 2022년 10월 27일
Thank you for the comments.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
boband
Room was reasonable , although a long climb up to the second floor. Food was again reasonable. Overall not good value for the price
2022년 9월에 1박 숙박함
답변 제공: hotel 님, 2022년 10월 17일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Keith 님, London

별로예요: 편의 시설/서비스
2022년 9월에 2박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

4/10 - 별로예요

R h

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tired needs revamping Bed too small and lumpy Breakfast disappointing porridge was dreadful bad presentation lumpy . Cooked breakfast all disappointing.
2022년 9월에 2박 숙박함
답변 제공: hotel 님, 2022년 10월 17일
Thank you for your comments.