야외 수영장

베이몬트 바이 윈덤 애머릴로 이스트 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1012개 이용 후기 중 439개" "
평점 8 - 좋아요. 1012개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 138개" "
평점 4 - 별로예요. 1012개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 74개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Sandra

별로예요: 청결 상태
My room wasn’t clean and it had a weird smell. I was itchy even after leaving.
2024년 5월에 1박 숙박함

8/10 - 좋아요

JOY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly greeting, room was spacious and clean. Shower was excellent. I did not realize that booking a king met you were automatically upstairs and there are no elevators. There is a fridge and microwave in room which I didn’t see on amenities. Big bonus! Breakfast was pretty good! Scrambled eggs, sausage, waffle maker, all sorts of cereal, breakfast breads. yogurt and fruit. Juice and excellent coffee. Denny’s is walking distance from hotel.
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 5월 11일
Hi Douglas! Thank you for sharing your feedback with us! We're delighted to hear that you received a very friendly greeting upon arrival and that you found your room to be spacious and clean.We apologize for any inconvenience caused by the lack of elevators and the automatic assignment of an upstairs room with a king bed. Your feedback is valuable to us, and we will take it into consideration to ensure that our guests have a comfortable stay.We're glad to hear that you enjoyed the amenities in your room, including the fridge and microwave, and that you found the breakfast offerings to be pretty good. Your satisfaction is important to us, and we're pleased that we could provide you with a variety of options to start your day.Thank you for mentioning nearby dining options like Denny's. We hope that this added convenience enhanced your overall experience with us.We appreciate your review and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very courteous. Room comfortable
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 5월 11일
Hi Ken! Thank you for your feedback! We're pleased to hear that you found our staff to be very courteous and that you enjoyed a comfortable stay in your room.Providing excellent service and comfortable accommodations for our guests is our top priority, and we're glad that we could meet your expectations in these aspects.If there's anything else we can do to further enhance your experience or if you have any additional feedback, please don't hesitate to let us know. We appreciate your review and hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 9일
Hi David,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

OSVALDO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 9일
Hi Osvaldo,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Jo 님, Princeton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in and out was easy. Breakfast provided several hot choices however one guest took massive amounts of sausage and there was none left for other guests. The staff were busy at the time and could not get the sausage refilled. It was very easy to get to restaurants near the hotel. I would recommend this hotel.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 8일
Hi Jo,We're thrilled to hear that your check-in and check-out processes were smooth and efficient, providing a hassle-free start and end to your stay. We're delighted that you enjoyed the variety of hot breakfast options available. Regarding the incident with the sausage, we apologize for any inconvenience caused by another guest's behavior, and we'll certainly look into how we can manage such situations better in the future. We're glad you found our location convenient for exploring nearby dining options, and we truly appreciate your recommendation of our hotel.

10/10 - 훌륭해요

Trent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 8일
HI Trent,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our check in was excellent! Such a wonderful & pleasant young lady!
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 6일
Hi Kathryn,We're thrilled to hear that your check-in experience was excellent and that you found our staff to be wonderful and pleasant. Providing exceptional service is a top priority for us, and it's great to know that our team delivered. We pride ourselves on creating a welcoming atmosphere for our guests, and your positive feedback reinforces our commitment to excellence. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find, clean, comfortable, cheap. No frills, but great for a crash pad on a guys trip to hike CapRock and Palo Duro. No complaints, would stay again.
2024년 5월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 6일
Hi Brett,We're thrilled to hear that you found our hotel easy to locate and that you appreciated the cleanliness, comfort, and affordability of your stay. We take pride in providing a welcoming environment for all our guests, whether they're embarking on outdoor adventures or simply seeking a cozy place to rest. While we may not offer extravagant amenities, we're pleased to have met your expectations for a hassle-free stay. Thank you for choosing us, and we look forward to welcoming you back whenever your travels bring you to the area again.

10/10 - 훌륭해요

Carrie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff was very helpful and friendly!
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 5월 2일
Dear Carrie, We're thrilled to hear you had such a positive experience with our front staff during your recent stay! Providing helpful and friendly service is at the heart of what we do, so it's fantastic to know we hit the mark with you. We appreciate your 5-star rating and hope to welcome you back again soon for another memorable stay!

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 29일
Hi Hector,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room nice
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 27일
Hi Ken! Thank you for your recent stay and for sharing your feedback with us. We're thrilled to hear that you found the room to be nice. Your satisfaction with the accommodations is very important to us, and we appreciate your positive comment.If there are any specific areas where we can improve and earn that extra star next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input helps us do just that. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV wasn't working Front desk lady was very nice and came up to the room and fixed the TV Thank you.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 25일
Hi Karen,We're so happy to hear that you had a great time at our hotel! It's great to know that our front desk staff stepped in when the TV broke. Each and every part of your stay is important to us, and your opinion helps us improve our service even more. We look forward to having you back soon for another unforgettable adventure!

8/10 - 좋아요

Carlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its ok
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 20일
Hi Carlene,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent breakfast, building needs updating. Roof was leaking, flooding the hallway carpet.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 19일
Dear Peter, What an adventure you've had! We truly appreciate you sharing your experience with us. It's fantastic to hear you found our breakfast to be a highlight of your stay. We're dedicated to providing a delicious start to your day!While we're thrilled to have left a tasty impression, we're sorry to hear about the roof hiccup. Rest assured, we've already set our skilled team to work on fixing it up pronto. Your comfort and safety are our top priorities!We're continually striving to enhance our space, and your feedback is invaluable in helping us do just that. We can't wait to welcome you back for an even more delightful stay in the future. Until then, wishing you nothing but sunny skies and seamless travels!

8/10 - 좋아요

Troy 님, elkhart

2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 19일
Dear Troy, Wow, what a fantastic review! We're thrilled to hear about your experience with us. Your feedback means the world to us and helps us improve for future guests. It sounds like you had a great time overall, and we're delighted to have been a part of your journey. Looking forward to welcoming you back for an even better stay next time!

6/10 - 괜찮아요

Leonil-Tita

좋아요: 직원 및 서비스
No elevator
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 4월 15일
Hi Leonil-Tita,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit due to the lack of an elevator. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.

6/10 - 괜찮아요

James 님, Adrian

연인과의 여행
plenty of parking. close to interstate
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 13일
Hi James! Thank you for sharing your experience. We're glad to hear that our convenient parking and proximity to the interstate met your needs. We hope to offer you an even more satisfying stay in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 12일
Dear John, Hooray for the perfect score! We're absolutely thrilled to see that you've awarded us a flawless 5 out of 5 rating—what an honor!Even though you didn't leave a comment, we're over the moon to know that your experience with us was nothing short of fantastic. Your satisfaction is our ultimate goal, and knowing that we hit the mark fills us with joy!We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific you'd like to share or if there's anything we can do to make your next visit even more amazing, please don't hesitate to reach out.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, quiet and clean.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 10일
Hi Robert,We're delighted to hear that you appreciated our hotel's prime location and found the atmosphere serene and clean during your stay. Our team takes pride in maintaining a peaceful environment for all our guests to enjoy. Your positive feedback motivates us to continue delivering exceptional service and ensuring every aspect of your experience exceeds expectations. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Clyde

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for one night on our drive from California to Ontario. Good value.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 10일
Hi Clyde,We're delighted to hear you found our hotel to be a good value during your overnight stay on your journey from California to Ontario. Providing affordable yet comfortable accommodations is our priority, and we're pleased that we met your expectations in this regard. We hope you enjoyed your brief stay with us and that we'll have the opportunity to welcome you back should your travels bring you through our area again. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice. Too cold for the pool to be open today, which is a bummer.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 8일
Hi Robert,We appreciate your feedback and apologize for any inconvenience caused by the pool's closure due to weather conditions. While we understand it can be disappointing when amenities are unavailable, ensuring the safety and comfort of our guests is our top priority. We strive to provide a comfortable and enjoyable experience, and we hope you'll give us another opportunity to exceed your expectations in the future. Thank you for choosing to stay with us.

8/10 - 좋아요

Uwe 님, Brighton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Hi Uwe,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 5일
Greetings!We're grateful for your positive rating, and we genuinely appreciate your feedback. However, we noticed you didn't leave any comments regarding your experience. We understand that every guest's perspective is unique, and we strive to provide the best service possible. If there were any areas where we fell short during your stay, please don't hesitate to reach out. Your insights help us continuously improve and ensure every guest enjoys a memorable experience with us. Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 - 훌륭해요

rufus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 3일
Hi Rufus,We're delighted to hear that you found our hotel clean and quiet during your stay. Maintaining a pristine environment and ensuring a peaceful atmosphere are top priorities for us. We strive to provide a comfortable and serene experience for all our guests. Your feedback reaffirms our commitment to upholding these standards, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

RICARDO

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 20일
Hi Ricardo,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 - 좋아요

Andreas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekt für eine Nacht
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 1일
Hi Andreas,We're delighted to hear that you found our hotel suitable for your one-night stay. Our team works diligently to ensure every guest experiences comfort and convenience during their time with us. While we understand your stay may have been brief, we hope you enjoyed the cleanliness, amenities, and hospitality that we strive to provide to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back should your travels bring you our way again.

10/10 - 훌륭해요

Jhett

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 19일
Hi Jhett! Thank you for giving us a perfect score of 5 out of 5! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. It's always rewarding to know that our efforts to provide exceptional service and a comfortable environment are appreciated. We look forward to having the pleasure of welcoming you back for another wonderful experience soon.

8/10 - 좋아요

Tien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, reasonable price, clean and comfortable but near highway.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Tien! Thank you for your review! We're pleased to hear that you found our hotel to be conveniently located, reasonably priced, and clean and comfortable during your stay. We understand that being near the highway may have its drawbacks for some guests, and we appreciate your understanding in this matter. Your feedback is valuable to us as we continually strive to improve our guests' experiences. If there's anything else we can do to enhance your next stay with us, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future!

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Rhonda! Thank you for rating your experience with us a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful experience in the future.

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 28일
Dear Veronica, Wow, a stellar 5 out of 5 rating from you? We're thrilled! While we didn't get a comment along with it, we're over the moon knowing that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and it's clear that we hit the mark for you. We're delighted that everything met or exceeded your expectations, and we hope your time with us was nothing short of amazing.Thank you for choosing to stay with us and for sharing your positive rating. We can't wait to have the pleasure of welcoming you back for another wonderful stay in the future!

8/10 - 좋아요

Gayle

단체 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No elevator! Almost went elsewhere for that reason as we usually have a lot of sports gear we travel with Needs done overall updating The staff was very nice !
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 23일
Hi Gayle,We sincerely appreciate your feedback and are glad you found our staff to be pleasant. Regarding the absence of an elevator, we understand the inconvenience it may pose, especially for guests with bulky sports gear. While we're constantly looking for ways to improve our facilities, please note that retrofitting the building with an elevator might not be feasible due to structural constraints. However, we'll certainly take your comments into consideration for any future renovations to ensure a more comfortable stay for all our guests.

10/10 - 훌륭해요

Hassan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s really nice
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 27일
Hi Hassan,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

2/10 - 너무 별로예요

Alesha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fitted sheet did not fit the bed. The mattress had a huge stain on the side that was visible. The staff was rude! Tried calling the front desk and they didn’t answer, when my partner went down to the desk they were sitting in the middle of the lobby cutting up and ignoring the phones. When he asked if there was guest laundry they replied very snarky “it’s broke but we have a new treadmill, maybe you should try that.” When I asked about an elevator for carrying luggage upstairs they stated “stairs, it’s good exercise” We are not thin people. We felt attacked and shamed several times. When I walked in the front door the two ladies behind the desk were talking to two other ladies about nonsense. One of the women behind the desk asked me if I was checking in, I said yes, she said “I’ll be with you in a moment” and continued gabbing about nothing. After their conversation she finally checked me in. Definitely do not recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 20일
Hi Alesha,We sincerely apologize for the experience you encountered during your stay. Ensuring the comfort and satisfaction of our guests is our utmost priority, and it's disheartening to learn of the issues you faced. We have addressed your concerns with our team to ensure that such instances do not recur. Your feedback is invaluable to us as we continually strive to improve our services. We hope you will consider giving us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Chris 님, Victorville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 16일
Hi Chris,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Thomas

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 28일
Dear Thomas,Whoa, a perfect 5 out of 5 rating from you? That's music to our ears! While we didn't get a comment along with it, we're thrilled to know that your stay with us was nothing short of amazing.Your satisfaction is our top priority, so it's fantastic to hear that we hit the mark for you in every aspect. From our cozy accommodations to our friendly staff and everything in between, we're over the moon that you had such a wonderful experience with us.

10/10 - 훌륭해요

Esnar

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 26일
Hi Esnar,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was really good
2024년 2월에 6박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 3일
Hi John,We're thrilled to hear that you enjoyed our breakfast during your stay! Our team works diligently to provide a delicious and satisfying breakfast experience for all our guests. We strive to offer a variety of options to cater to different tastes and dietary preferences. Your positive feedback encourages us to continue delivering exceptional service and culinary delights to all our guests.

10/10 - 훌륭해요

Leonardo

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how tidy and clean it was and the staff super friendly. They allow my dogs too.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 5일
Hi Leonardo,We're delighted to hear that you appreciated the cleanliness of our hotel and the friendliness of our staff during your stay. Maintaining a tidy environment and providing excellent customer service are top priorities for us. We're also glad to accommodate your furry companions, ensuring that your entire experience with us is comfortable and enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you and your dogs back in the future.

8/10 - 좋아요

Deborah 님, Eastport

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Dog owners need to pick up your poop!
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 3일
Hi Deborah,We understand the importance of maintaining a clean and pleasant environment for all our guests, and we apologize for any inconvenience caused by the presence of dog waste. Our hotel policies clearly state that pet owners are responsible for cleaning up after their pets, ensuring the comfort and safety of all guests. We appreciate your feedback and will continue to enforce our pet policies diligently to uphold the standards of cleanliness and comfort that we strive to maintain for all our guests.

10/10 - 훌륭해요

Evangeline

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 29일
Hi Evangeline,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 20일
Hi Debra,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 - 별로예요

Maria

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 20일
Hi Maria,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 20일
Hi Renee,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome check and very accommodating
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 16일
Dear Steve, Knowing that you had a fantastic time during your stay with us and that our check-in procedure met your needs makes us very happy! That you thought our service was excellent is wonderful to hear, and we really value your five-star review. Our goal is to give our guests a seamless and warm experience, and your positive comments really show how well we're doing. We hope to have you back soon for yet another wonderful visit!

6/10 - 괜찮아요

Mike

가족 여행
좋아요: 편의 시설/서비스
friendly
답변 제공: Guest Relations Management 님, 2024년 2월 16일
Dear Mike, Greetings and thank you for sharing your experience with us! We're delighted to hear that you found our staff to be friendly during your stay. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. We're thrilled that our team left a positive impression on you, and we'll make sure to pass along your kind words. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Cheers to more friendly encounters and memorable moments at our hotel!

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location to dining areas. Hotel was pretty clean. Bathroom needed some attention. The ice made the sidewalks very risky. All in all it was a nice place
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 16일
Dear Mike, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. It's wonderful to know that you found our location convenient for exploring dining options and enjoyed the overall cleanliness of our property. We appreciate your feedback regarding the bathroom, and we'll make sure to address this promptly to ensure a flawless experience for our future guests. As for the ice, safety is our top priority, and we'll certainly take measures to mitigate any risks. Despite these minor hiccups, we're delighted to hear that you still found our hotel to be a nice place to stay. We can't wait to welcome you back for another enjoyable visit!

10/10 - 훌륭해요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked everything but weather
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 13일
Hi Richard,We're thrilled to hear you enjoyed your stay with us and appreciated most aspects of your experience. While we can't control the weather, we strive to ensure our guests have a comfortable and enjoyable stay regardless of external factors. We understand that unpredictable weather can impact plans, but we hope the comfort and amenities provided by our hotel helped mitigate any inconvenience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice reasonably priced hotel
This is really a great hotel for a very reasonable price. The bed was incredible, it was very clean and check in was fantastic. My only complaint was that I was on the second floor, and they don’t have an elevator, and I had quite a few bags along with my puppy, so that was a bit of a hassle, but other than that it was a fantastic experience. Also, I love the noon check out!
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 10일
Hi Kevin,We're delighted to hear that you had a wonderful experience at our hotel and appreciated the value we offer. It's fantastic to know that you found the bed comfortable and our cleanliness up to your standards. While we understand the inconvenience of not having an elevator, we hope the exceptional service provided during check-in helped alleviate any challenges. We're glad you enjoyed our noon check-out policy and hope to welcome you and your furry companion back again soon for another fantastic stay.