외관

코트야드 바이 메리어트 애머릴로 다운타운 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 971개 이용 후기 중 603개" "
평점 8 - 좋아요. 971개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 971개 이용 후기 중 67개" "
평점 4 - 별로예요. 971개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 971개 이용 후기 중 38개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

Modesta

I liked that it was downtown. I did not like that I had to pay for parking. I got a handicap room. I did not like that it did not offer free breakfast. For the price... not worth it.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Modesta, we regret to hear that certain aspects of your stay didn't fully align with your expectations. The parking and breakfast charges are reflective of the downtown location conveniences as common in urban hotels. We're sorry to hear you were allocated a handicap room, please note that our team members strive to assign rooms based on the requirements noted during the booking process. We value your feedback as it helps us continually improve our guest experience. We would be more than glad to assist with room preferences and additional inquiries on future stays to ensure a more satisfactory experience.

2/10 - 너무 별로예요

Eric J

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Eric, it is concerning to notice your rating without any specific feedback. Continuous improvement is important to us, thus understanding the precise areas you felt needed improvement during your stay would be beneficial. If you have the time, we kindly request you share your experience in more detail. Thank you.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevators required you to have your room key which confused us at first, but we got the hang of it. The parking isn’t the easiest to unload your things. We did so while checking in because you’re closest to the lobby if you park in the check in spots. Once we parked in the normal lot we were too lazy to get anything if we forgot it in our car. The bistro seemed understaffed on the midweek day that we were there. It took a while to get the food that we ordered and it didn’t look impressive but it did taste great thankfully. The room sizes were really nice and spacious. And the building had a lot of character like the large windows to look out at the city. We only stayed here one night but we would definitely stay here again in the future
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Elizabeth, thank you for sharing your experience at Courtyard by Marriott Amarillo Downtown. We're glad to hear that you appreciated the ample room size, the building's unique character, and the grand windows offering city views. We recognize that the parking situation and the elevator key requirement might have been a bit inconvenient at first and regret any potential delay at our bistro. Ensuring efficient service is something we continually work towards. It's wonderful, nevertheless, that you savored the tasty food there. We anticipate your next visit in the future.

10/10 - 훌륭해요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Duncan, thank you for taking the time to rate your stay at Courtyard by Marriott Amarillo Downtown! It's fantastic to see such a positive score. We hope your experience with us was memorable and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay - clean, comfortable and convenient to the activities that weekend.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Jim, thank you for your glowing feedback. We're delighted to hear that your stay at Courtyard by Marriott Amarillo Downtown was comfortable, and you found our location convenient for your activities. We aim to provide our guests with a clean and enjoyable environment and it’s heartening to know we succeeded during your visit. Looking forward to welcoming you back in the near future.

8/10 - 좋아요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old Fashioned good sized rooms
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Bryan, we're thrilled to hear that you appreciated the spaciousness and classic style of Courtyard by Marriott Amarillo Downtown. We aim to preserve the charm and character of the hotel while still offering modern comforts. Thanks for sharing your feedback and we hope to welcome you back soon.

10/10 - 훌륭해요

Neicha L.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place. It was nice and quiet. The housekeeping checked on me which was really nice.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Neicha, your kind words regarding your stay at the Courtyard by Marriott Amarillo Downtown are appreciated. It's heartening to know that the peaceful ambiance and attentive service from our housekeeping colleagues contributed positively to your experience. We hope to have the pleasure of welcoming you back in the near future.

10/10 - 훌륭해요

Daniella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful and beautiful hotel in downtown Amarillo. Great restaurants a walk away.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Daniella, it's fantastic to read you had a delightful stay at Courtyard by Marriott Amarillo Downtown. We're elated you appreciated our picturesque downtown location with convenient access to quality dining options. Thank you for sharing your experience. We look forward to welcoming you back for another exceptional visit.

10/10 - 훌륭해요

James

연인과의 여행
The city view from the room was spectacular in our corner room.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
James, it's great to hear that you enjoyed your corner room and the beautiful city view it provides at Courtyard by Marriott Amarillo Downtown. We truly appreciate your positive Expedia review and hope to see you back soon for another memorable stay.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Mark, it's wonderful to hear you found the Courtyard by Marriott Amarillo Downtown to be a very nice place. We appreciate your kind words and thank you for sharing your experience. We hope to welcome you back in the future.

10/10 - 훌륭해요

Renda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed staying at this location. Convenient to everything i needed. Yay Amarillo.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Renda, we're elated to hear you enjoyed your stay at Courtyard by Marriott Amarillo Downtown. Your kind words about our convenient location are much appreciated. It's fantastic you found everything you needed in close proximity. We can't wait for your return visit to Amarillo and our hotel.

10/10 - 훌륭해요

Danaka

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
This was an amazing hotel!!! Very clean, a great location, and room was very spacious.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Danaka, thank you for your enthusiastic review. We're delighted to hear Courtyard by Marriott Amarillo Downtown met your expectations with its cleanliness, convenient location, and ample accommodations. We can't wait to welcome you back on your next visit.

10/10 - 훌륭해요

Gilbert

가족 여행
좋아요: 편의 시설/서비스
Everything was goid
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Gilbert, it's wonderful to see you had a positive stay at Courtyard by Marriott Amarillo Downtown. Thanks for the feedback and we're delighted that everything went well. We look forward to welcoming you back to our hotel in the future.

6/10 - 괜찮아요

Kimberly

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Company president
Room temperature is cold, hot, cold, hot. Air should not blow directly on occupants when heating, cooling. No real Restrarunt, only bistro, Mickey Mouse bar. Misrepresented as full service. Should advise when parking is extra charge.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Kimberly, we appreciate you taking the time to share your experience. It's disheartening to hear about the temperature fluctuations you experienced and we apologize for any discomfort this may have caused. It's also regrettable that our dining options were not up to your expectation, we acknowledge your preference for a full-service restaurant. For future reference, our parking fees are available on our website and we always recommend checking for any additional services you might incur. Thank you for choosing our hotel and we hope you'll give us the opportunity to improve your next stay.

10/10 - 훌륭해요

Collin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Collin, thanks for your feedback. The team at Courtyard by Marriott Amarillo Downtown are pleased to hear you appreciated your experience with us. We hope to welcome you back soon.

10/10 - 훌륭해요

Marri Jayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always what I expect from Marriott
Quick trip into Amarillo for a wedding. Very cold weather, but the hotel was wonderful and the staff were courteous and accommodating.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Marri Jayne, it's wonderful to hear about your pleasant stay at Courtyard by Marriott Amarillo Downtown during the chilly weather. We're thrilled our team members' courteous and accommodating behavior added to your experience. Looking forward to your next visit, hopefully under more pleasant weather conditions!

10/10 - 훌륭해요

Vikrant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Vikrant, thank you for the stellar rating! Courtyard by Marriott Amarillo Downtown takes great pride in serving our guests. We're delighted you had a wonderful experience. Looking forward to your next stay with us!

10/10 - 훌륭해요

Vikrant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stoppage while traveling from Texas to New Mexico or Colorado. Clean hotel, will definitely recommend
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Vikrant, your positive feedback about Courtyard by Marriott Amarillo Downtown is much appreciated! Thrilled to learn you found our hotel clean and worth recommending. Travel safe and we hope to welcome you back the next time your journeys bring you through Texas.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
Thank you for the fantastic rating, Monica!It's outstanding you had such a wonderful experience at Courtyard by Marriott Amarillo Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 - 좋아요

Mathew 님, Dunbarton

.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Thank you for this lovely rating, Mathew!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard by Marriott Amarillo Downtown. We'd like to share an even better experience with you soon.

8/10 - 좋아요

dawn

좋아요: 청결 상태, 직원 및 서비스
Couples Retreat
Interesting hotel in an old refabed building. Nice amenities but extremely pricey. Room was average with the bedding hard and pillows harder. Lots of nearby restauarants within ealking distance.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Dawn, it's a pleasure to read you appreciated the uniqueness of Courtyard by Marriott Amarillo Downtown and its central location. We acknowledge your opinion on the pricing and room comforts, as it helps us continuously refine our services. We promise to consider your feedback regarding the bedding, striving to balance firmness for support and softness for comfort. Thank you for choosing our hotel and sharing your thoughts.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Andrea, we're thrilled that you had a wonderful experience at Courtyard by Marriott Amarillo Downtown. Your high rating is very much appreciated, and it motivates us to keep up our high standards. We hope to welcome you back in the future.

4/10 - 별로예요

Brian

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Thanks for the feedback, Brian.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Aaron

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Thank you for the 5/5 rating, Aaron!It's excellent you enjoyed your time at Courtyard by Marriott Amarillo Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Rick

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Rick, thank you for choosing Courtyard by Marriott Amarillo Downtown. We're thrilled to hear that your stay met your expectations. We eagerly look forward to hosting you again in the future!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Chris, it's wonderful to hear that your experience at Courtyard by Marriott Amarillo Downtown met your expectations. We strive to provide an excellent stay for every guest. Should your travels bring you back to Amarillo in the future, we would be honored to host you again. Safe travels until then.

10/10 - 훌륭해요

Adil

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the outstanding rating, Adil!We're delighted your time at Courtyard by Marriott Amarillo Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 - 괜찮아요

nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Thank you for sharing, Nicola.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - 훌륭해요

Stoney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 10일
Thank you for taking the time to leave this wonderful rating, Stoney! We hope to see you again soon at Courtyard by Marriott Amarillo Downtown so we can share yet another amazing experience!

10/10 - 훌륭해요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay and will stay there again!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 9일
Lee, it's fantastic to hear that you enjoyed your stay at the Courtyard by Marriott Amarillo Downtown. We appreciate you sharing your positive experience and are thrilled to hear that you plan on returning. Safe travels until we see you again!

4/10 - 별로예요

Rachael

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Rachael, acknowledging your feedback, we regret that your recent experience at our property didn't hit the mark. We strive to ensure guest satisfaction, and your rating indicates that we may need to review our services. We appreciate your input and will use it constructively to better our guests' experiences in the future.

6/10 - 괜찮아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Probably won't stay here again
Stayed here 5 nights. It usually took a minimum of 10 minutes for hot water to get to the bathroom. Lousy selection of tv channels. Just another old building trying to survive. I'll go back to Embassy Suites next year.
2023년 11월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
William, we regret to hear about the wait for hot water and the dissatisfaction regarding our TV channel selection. Our aim is to provide a comfortable and pleasing stay. We appreciate your feedback as it helps us improve our services. We hope for the chance to leave a better impression, should you choose to stay with us in the future.

10/10 - 훌륭해요

Ferdinand J.

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Ferdinand, thank you for rating Courtyard by Marriott Amarillo Downtown so highly. We're pleased to know your stay with us met your expectations. We value your feedback and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Elizabeth

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Elizabeth, thank you for taking the time to share your rating. Your feedback can help us identify opportunities for improvement. We hope to have the opportunity to serve you better in the future.

2/10 - 너무 별로예요

Kelsey

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone was literally murdered right in front of the hotel. A drive by shooting. But they comped the parking after that so thanks I guess. I wouldn’t put my enemy in this hotel. Where should I send my therapy bills after watching a man get shot to death? 0/0 stars. Do not recommend

10/10 - 훌륭해요

SARA 님, Plano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 6일
Thank you for the 5 out of 5 rating, Sara!We're thrilled to see how much you enjoyed staying at Courtyard by Marriott Amarillo Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 - 괜찮아요

Allison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 31일
Thank you for sharing your feedback, Allison!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 - 괜찮아요

Rakell-Lee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately the bed was very uncomfortable, so did not reat well. I was not told about the 12$ day parking fee. The front staff was so busy i could not get a room exchange. Food was not great as well. An expensive stay. A little disappointing.
2023년 10월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 10월 21일
Rakell-Lee, it's regrettable to hear that your experience didn't meet expectations. We extend our apologies for any discomfort caused by the bed and for any miscommunication about the parking fees. As a bustling hotel, our front desk can indeed become busy at times. However, it's disheartening to know that this impacted your request. We're also sorry to hear that our culinary offerings didn't impress you. Please know that your feedback is invaluable and will be used to make necessary improvements. We hope for a chance to provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good historical building developed into a hotel. Nice clean area. Many eating options even late on a Sunday night
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 18일
Bradley, thank you for appreciating Courtyard by Marriott Amarillo Downtown's unique blend of history and modernity. It's wonderful to know you found the vicinity neat with plenty of dining choices. We hope to welcome you back in the future.

6/10 - 괜찮아요

David

가족 여행
Clean, nice downtown spot, friendly staff. Did not like not having free coffee and bed was one of the worst I’ve tried sleeping on, needs replaced.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
David, it's good to hear that you found our location desirable and our team members affable. However, we regret that certain amenities didn't meet your expectations. We appreciate your remarks about the bedding, and please know that we continually strive to ensure the utmost comfort for all our guests. We acknowledge your feedback and hope to have the pleasure of your company again to better serve you.

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I never have any problems when i rent from courtyard
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Kristina, it is wonderful to hear of your consistently great experiences at Courtyard by Marriott Amarillo Downtown. We strive to make every stay seamless and enjoyable. Your continued patronage is most appreciated. It is always our pleasure to accommodate you, and we look forward to many more future visits!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 6일
Courtyard by Marriott Amarillo Downtown is thrilled to know you had a stellar stay! We sincerely appreciate your top rating. We're eager to welcome you back for another fantastic experience in the future.

6/10 - 괜찮아요

Jason

2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
Jason, thank you for taking the time to leave a rating for us at Courtyard by Marriott Amarillo Downtown. We value feedback from our guests and would appreciate learning more about your experience to help us improve. Please feel free to share any specific insights or suggestions. We hope to better serve you in the future.

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 2일
Craig, thank you for your perfect rating of Courtyard by Marriott Amarillo Downtown! It's wonderful to know you had a positive experience with us and we look forward to your next visit! Safe travels!

8/10 - 좋아요

Cameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have been better if they offered a complimentary breakfast.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 26일
Cameron, we appreciate your feedback about your stay at Courtyard by Marriott Amarillo Downtown. Understanding your wish for an inclusive breakfast, we want to assure you that we're consistently reviewing guest amenities for improvement. Thank you for staying with us and we hope that during your next stay, the overall experience exceeds your expectations.

10/10 - 훌륭해요

Christopher

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 15일
Thanks for the fantastic rating, Christopher!It's outstanding we could exceed your expectations during your stay at Courtyard by Marriott Amarillo Downtown. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 24일
Benjamin, thank you for your succinct yet affirmative review. We are thrilled to know that you had a superb experience at Courtyard by Marriott Amarillo Downtown. We continually strive to provide exceptional services to valued guests like you. Looking forward to welcoming you back for another splendid stay.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Property was good, food and drink was also really good. I booked a king but was given 2 queens, but it wasn't a big deal as the room was super spacious and it gave me extra pillows. I needed a late check out and they accommodated it with no issues. I would definitely stay here again.
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 24일
It's great to hear that you enjoyed your stay at Courtyard by Marriott Amarillo Downtown. We're pleased to know that our delicious food and drink offerings were appreciated. Despite the initial booking mix-up, we are glad that the spaciousness of the room and extra pillows added to your stay. We always strive to accommodate our guests' needs, like your request for a late checkout. We're looking forward to welcoming you back for another wonderful experience.

8/10 - 좋아요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place.. plenty to do within a short walk. A continental breakfast would be nice . The fair parade blocked the exit from the parking garage . Would have been if we were told at check in that we needed to get our car out before the parade started the next day. This is a good place , will stay there again
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 23일
Lawrence, it's wonderful to hear that you had such an enjoyable experience at Courtyard by Marriott Amarillo Downtown. Your comments about the proximity to local attractions and your eagerness to return are appreciated. We take note of your suggestion regarding the continental breakfast and advisories about local events. Our team strives for clear communication and your feedback certainly helps us improve. We look forward to your next visit.

10/10 - 훌륭해요

Monty

2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 9일
Thank you for the amazing rating, Monty!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard by Marriott Amarillo Downtown soon!Thanks again for leaving your feedback!