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로세이 가든 호텔 여행 후기

4 out of 5
로세이 가든 호텔
Broadgate, Grasmere, Ambleside, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 327개 이용 후기 중 204개" "
평점 8 - 좋아요. 327개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 327개 이용 후기 중 16개" "
평점 4 - 별로예요. 327개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 327개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing. Beautiful hotel and gardens close to Grasmere centre. Staff were excellent and food was delicious. Views from spa and restaurant were gorgeous. I would recommend without hesitation.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a lovely place! The staff were very helpful, and the food was delicious.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Fiona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, superb location, an absolute treat. Breakfast was plentiful & excellent quality, we received a complimentary room upgrade, made full use of the spa facilities - a godsend after a hard day walking! Lovely peaceful ambience and staff were very attentive.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Before we booked this Hotel I spoke to someone there who assured me my dietary requirements would be catered for, unfortunately this was not the case and I had to make do without breakfast cereal (which was even printed on the menu as being available), and a poor excuse for a cooked breakfast. It was not as if I turned up on the spur of the moment, the hotel had plenty of notice I was arriving. Expected more from a supposedly top end Hotel. Its not that difficult to order in gluten free food in this day and age. Disappointed.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Angela

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Stewart

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We won’t be going back!
On the whole we have to say we were disappointed. We’ve stayed here at least 5 times before (no acknowledgement of this) a “Hi welcome back” would have been nice. Dining:- we chose the “Taster menu” very disappointing and expensive. Breakfast was mediocre not what we expected. It seems everything has been cut back. The Spa was lovely we were fortunate and had the place to ourselves. The room was clean, toiletries were not great, balcony had a lovely outlook over the river, the room was far too hot and there was no way of making it cooler. Disappointed having to pay £10 for parking at the hotel (previously free) and almost £10 was added to our bill for gratuity which we weren’t even asked if that was ok.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Michael

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff quality food and brilliant location
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
Average stay- better offers in area
Booked a week before arriving- was called 5 times the day of booking to put a pre order and payment through for dinner on New Year’s Day. Was not made clear on third party website or owned website that this was the case. Food was good although some dishes were underwhelming. Service was good. Spa was ok- heated beds and aromatherapy room did not seem to be fully functioning. We feel it would benefit from better lighting in hot tub and more care. Hotel room had a leak in the night in two places. We understand that this is an old building and is part of a problem with this. Previous guests takeaway boxes were left out on balcony decking. Stay was ok but would not return as looks to be better offering in area.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel with small but relaxing spa facilities. Staff were incredible throughout.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
We had a great stay. The hotel was lovely, as was the team that ran it. We enjoyed everything we ate. Our room had a view of the Fells and the sound of the river running by; we were able to sit on the veranda and enjoy a coffee to that sound and view. The spa was so relaxing, with a sauna were you add your own water with a wooden ladle, which is great for getting it to a heat of your choosing. Dog friendly (certain rooms). Located in beautiful Grasmere. Would recommend and stay again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rothay - becoming a favourite
We visit the lakes roughly once a month and this is becoming one of our winter favourites. Rooms are warm and cosy, staff are friendly and efficient, the hotel is well positioned for countless walks but just a short walk from Grasmere centre. The sauna and spa area are a lovely way to finish off from a day in the hills. Less pretentious (and expensive) than some of the hotels in the area, it’s still really comfortable
2023년 12월에 2박 숙박함

8/10 - 좋아요

michael

가족 여행
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is very clean & comfortable, in a great location with convenient parking
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a lovely place , Staff are very professional and friendly as well as very accommodating when we need a work area to work from home . Will be back for sure !
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had such an amazing stay I can’t reccomend this place more. The spa was so lovely and calming and the local town was just a walk away. We had breakfast which was the best ever and also ate in the restraunt in the evening and had steak, incredible! It was our honeymoon and they made us feel so special. Five star!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

DARREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
Fabulous hotel, friendly staff, amazing food - and an upgraded room as well! This was our second visit and it lived up to our memories of the previous visit.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel on edge of Grasmere Village
Very nice hotel at the edge of Grasmere village with lovely gardens. Has a spa but we didn’t use it. Disappointing that you have to pay an extra £10 per night parking. We didn’t eat evening meal in the hotel but breakfast was good.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Franchesca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but no thanks
The hotel is lovely. The staff are very pleasant What is not so great is the service. Portion control is the name of the game. When you pay a premium price for the accommodation you expect the service to match…this was not the case
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Monish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Kiran V.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, friendly staff highly recommend it. Great location.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the centre of Grasmere, SPA whilst small is good for a complimentary experience. Our room was very nice and clean. The restaurant served a good selection of food that was well presented. Overall hotel layout was modern and clean.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

NISA

2023년 7월에 2박 숙박함

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
. Me and my partner got a free room upgrade and had a lovely welcome from Bertie the dog 🐕 😁also lovely breakfast 😋
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Derek

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

BILL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a big birthday treat, and I was a bit underwhelmed. The hotel itself was lovely, set in its own lush grounds next to the river. The room was a bit disappointing - not enough 'little touches' to make it feel special. It felt a bit dated in parts, in need of a bit of tlc. The first thing we noticed was just how dark it was. The architecture plays a large part in this, but not helped by the furniture being very dark wood as well. I suspect the room would get very hot as there's no A/C. The bathroom was very ordinary for a posh hotel. The toilet was difficult to flush and there was a lot of evidence of repairs and patching. The bath was very deep and wide, but a bit short so not somewhere to laze in. The mirrors weren't heated so impossible to use them after a shower for shaving etc. In the room, a mini fridge would have been nice so we could have had fresh milk rather than UHT. The TV was disappointing: very small by modern standards and not Freeview so a lot of the channels didn't work. We didn't eat in the restaurant other than breakfast, which was very good. There was no option in the evening to have a bar snack. The bar didn't even sell crisps. A Pimms and Rum/Coke came to £27 so that was the one and only drink we had. The spa was OK. The hydropool was very noisy in operation so not that relaxing. The sauna was fine, as were the heated loungers, but the steam room didn't seem to be working. So, a relaxing couple of nights but nothing that made us feel special.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beat expectations
2023년 7월에 2박 숙박함

8/10 - 좋아요

P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay
Great hotel. We had a lovely room with balcony overlooking the babbling river. Fab. Breakfast was good. The lady on the reception was very friendly, knowledgeable and helpful.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스
Nice hotel
Nice hotel but needs air conditioning. Bathroom looking tired. Charge for car parking on check out.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Lovely staff, nice place amd excellent food.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Karen

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Staff on front desk were really friendly and welcoming. Convenient parking. Nice dinner and breakfast. Room was large and comfortable with a nice terrace. Outdoors space was excellent.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Four star?
Wasn’t really sure the accommodation should be rated 4*. Dust in the bedroom. Curtains not hanging very well and bent lamp. Bed not that comfortable. Service was good and staff very nice. Restaurant nice setting but very expensive for what you got. Good breakfast. So pros and cons.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Janet

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Satvinder

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very memorable. we thoroughly enjoyed it . The hotel was great with good food, comfotrable room and very friendly and helpful staff.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

8/10 - 좋아요

Vivien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and staff were very friendly and welcoming. We had our dog with us who appreciated her welcome pack. Only thing that could be improved was if the terrace we had was the room had a low fence so dogs could be let out safely. Would definitely visit again.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Just all first class
2023년 5월에 1박 숙박함

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel with great staff. Easy parking. Bathroom in need of updating with shower leaking and floor tile grout missing. Also toilet flush very weak. Breakfast was lovely in the orangery but a bit fussy with the platter section.
2023년 5월에 1박 숙박함