2/10 - 너무 별로예요
Sumnesh
아이를 동반한 가족 여행
2024년 6월 6일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My grandmother fell down because the property didn’t have any markings for her to know there was a step. She fractured her arm. The hotel staff was extremely unaccommodating. They didn’t even provide us a better medical treatment assistance and rather pretended it was not a big deal. The least they could have done is provide her proper medical treatment and paid for our rooms and her surgery. We paid lacs of rupees to them and they compensated by not even providing any better assistance. It used to take 1 hour to bring food to her when we would order, there was no staff to take care of her. It was a horrible experience. I would like them to refund all the money we spent on them and compensate for the surgery.
Sumnesh
2024년 3월에 3박 숙박함