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베이몬트 바이 윈덤 분 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 분
1745 SE Marshall Street, Boone, IA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 447개 이용 후기 중 124개" "
평점 8 - 좋아요. 447개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 447개 이용 후기 중 81개" "
평점 4 - 별로예요. 447개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 447개 이용 후기 중 34개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was the friendliest & most welcoming of anyplace I’ve stayed! They were so helpful & made me feel so comfortable!!
2024년 5월에 2박 숙박함

4/10 - 별로예요

Jerome

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is poorly maintained.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Marcia L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Autumn

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Michael

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

KAREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Deb

Don’t go
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Douglas

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a group of 12 people. The pool was cold, they do not allow any food or drinks in the pool if you had anything in there it was a $50 fine charged to the room. They would not let us use the breakfast room for our group as she rudely said it’s just for breakfast. We were there 2 hours and had to leave. These rules should be posted on the website to eliminate people from waiting their money.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel
The location of this hotel is a definite plus. Right next to highway 30. The breakfast is very average. The rooms are clean and quiet.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Natasha

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

Keith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meh…
Very run down. A box of McNuggets (full) was still under our bed. If you need to rest your head, ok. If you are needing/wanting anything else you should look elsewhere.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Danielle

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Colton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was great, friendly staff. It was amazing!
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the pool was wonderful for the family!
2023년 11월에 2박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful place to stay
the staff was really friendly. gave us alot of good information.
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Location
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Tom

좋아요: 청결 상태, 직원 및 서비스
Clean hotel. It needs some updating. Not too many choices for the breakfast.
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

mary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was way overpriced. Breakfast was meh, facilitates worn and the pool was freezing. Typical hair in the bathtub and sink.
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Jamie

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
wouldn't stay again
Pool was not heated, pillows were very small and so was the bathroom. Toilets and sink very low to the ground. Entire hotel was very outdated. However, service was great!
2023년 10월에 2박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff
2023년 10월에 2박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Kathy J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
Conveniently located on IA Hwy 30 in Boone. Easy check in, friendly desk staff. Quiet, clean, and spacious king room with the usual furnishings. Unfortunately, for me, the bed was too hard so I couldn’t get comfortable. Typical continental breakfast options. Would stay here again; good value for $$$.
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2023년 10월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
“Heated” pool was too chilly for comfort. Continental breakfast could use some fresh fruit.
2023년 10월에 3박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Baymont in Boone Iowa is our choice to stay in while visiting our family in Ames. Always clean, comfortable, and quiet. Easy parking nearby. Love it!
2023년 9월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Roger

2023년 9월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Darla

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was run down looking. Was clean but breakfast was just passable.
2023년 9월에 2박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Michael

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
AC didn't work in my room. Lamp at the desk didn't work.
2023년 9월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Lori

가족 여행
좋아요: 직원 및 서비스
The lady at check in was very nice. The first thing that hit me about the room was the moldy/musty smell from the AC unit. Got that turned off and thankfully the window opened. The pool was a little cold and there was green mold/algae on the bottom in several spots. Facility definitely needs updating.
2023년 9월에 1박 숙박함
답변 제공: Dipen 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Daniel 님, Denver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is nicely taken care of. Staff is attentive. We had a comfortable stay
2023년 8월에 4박 숙박함

4/10 - 별로예요

Brett

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Gabrielle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay here again. The night shift receptionist is extremely rude and unpleasant to work with. The facilities are outdated and dilapidated in comparison to the photos they choose to share online. The showers are moldy with cracked, peeling caulking. In my opinion, this hotel is overpriced and disgusting. Save yourself and stay somewhere else.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Denise 님, Cherokee

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

MARY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
room was very clean, and staff was very helpful
2023년 7월에 2박 숙박함
답변 제공: Dipen 님, 2023년 8월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The air conditioning was noisey. However most motels are .
2023년 7월에 2박 숙박함
답변 제공: Dipen 님, 2023년 8월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Nanette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Staff was great. Room was clean and comfortable, everything I want in a hotel stay.
2023년 7월에 2박 숙박함
답변 제공: Dipen 님, 2023년 8월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

david

가족 여행
좋아요: 청결 상태
not so hot
breakfast was terrible very little choice no eggs sausage or waffles Disappointing also bathrooms are tiny. smallest I have ever encountered
2023년 7월에 2박 숙박함
답변 제공: Dipen 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost a 10.
An elevator would have been nice. Rooms very adequate, but when you remodel, please consider replacing the toilets with taller ones. The old low ones are hard on old knees!
2023년 7월에 1박 숙박함
답변 제공: Dipen 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Dipen 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Karmin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel room in very poor condition
The paint was peeling on three walls as well as in the bathroom. Some of the walls had tape on them to cover some cracks. The exterior needs work too.
2023년 7월에 1박 숙박함
답변 제공: Dipen 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time while in Boone.
2023년 6월에 2박 숙박함
답변 제공: Dipen 님, 2023년 7월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Tabatha

2023년 6월에 2박 숙박함
답변 제공: Dipen 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Kelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had reserved 2 nights, but realized we only needed one night. She told me to cancel the 2nd night thru Expedia, but Expedia said it was too late and I’d have to pay for the 2nd night anyway. When I turned in my key the front desk told me they only require 24 hours notice…. So why didn’t she just let me cancel the 2nd night when I asked for it?! I ended up paying for it even though we didn’t stay! Disappointed in both her and Expedia…!
2023년 6월에 2박 숙박함
답변 제공: Dipen 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, but refrigerator vibrated, AC not working well. So I could not sleep
2023년 6월에 1박 숙박함
답변 제공: Dipen 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Theresa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We found so many things dirty, broken, or dysfunctional in the 1st hour that we tried to get our money back & go elsewhere. On top of the room having basic dirt missed by housekeeping, wi fi being snail-slow, the TV having a big scratch & mostly shopping or sports channels, furniture being chipped, & paint missing from walls, we had to use hanger clips to close curtains better to block out light & stop at McDonalds AFTER "breakfast" of dry-looking biscuits & gravy, 3 kids cereal choices, prepackaged boiled eggs, plain donuts, etc. We ONLY stayed because we didn't want to waste $150 .
답변 제공: Dipen 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The breakfast was lacking, no toast, cold biscuts, no coffee.
2023년 5월에 1박 숙박함
답변 제공: Dipen 님, 2023년 6월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Provided everything I needed and wanted. Staff kept things clean and was very friendly. Even had a visitors gift bag for attractions in the area.
2023년 5월에 2박 숙박함
답변 제공: Dipen 님, 2023년 5월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were nice and the staff was friendly and helpful. There was an issue with the AC. It was nice and cool when we arrived and all afternoon. However at night it got quite warm and it did not work when we adjusted the temperature. The fan did not kick in no matter how low we turned the temp. This happened both nights.
2023년 5월에 2박 숙박함
답변 제공: Dipen 님, 2023년 5월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Linda

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The location was ok. Room was small. Breakfast was mediocre. Bed was horribly saggy. It needed replaced. I told staff upon checkout and he said he would look into it.
2023년 5월에 1박 숙박함
답변 제공: Dipen 님, 2023년 5월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Dipen 님, 2023년 5월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Lawrence

가족 여행
For the money spent thought we could get a hot breakfast, cold biscuits and gravy and cereal. Not impressed. Bed was super comfy and room was clean
2023년 5월에 1박 숙박함
답변 제공: Dipen 님, 2023년 5월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.