숙박 시설 정면
예약 가능 여부 확인

스탠리 컬렉션 호텔 헤그라 암스테르담 여행 후기

3 out of 5
스탠리 컬렉션 호텔 헤그라 암스테르담
Herengracht 269, Amsterdam

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 405개 이용 후기 중 169개" "
평점 8 - 좋아요. 405개 이용 후기 중 168개" "
평점 6 - 괜찮아요. 405개 이용 후기 중 41개" "
평점 4 - 별로예요. 405개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 405개 이용 후기 중 11개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

jeyoung

좋아요: 청결 상태
위치는 관광지랑 다 가까워서 좋았어요 그러나 건물 오래된 집을 호텔로 하다보니 좁은 계단을 오르내리막 하기에 힘들었어요! 방안에 냉장고라던지 커피포트라던지 아무것도 없이 씻고, 잠자는 목적에는 맞습니다!!
2019년 4월에 3박 숙박함

6/10 - 괜찮아요

Audree 님, Minneapolis

2024년 4월에 2박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 4월 26일
Dear Valued Guest, Thank you very much for sharing your recent experience at the Stanley Collection Hotel Hegra Amsterdam. We will address these concerns with our management and strive to improve our guest experience. Best regards, Stanley Collection Hotel Hegra Amsterdam

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A beautiful heritage hotel. We highly recommend staying here. Very steep stairs with no elevator, but if you are able bodied, you couldn’t ask for a better hotel. The canal view room was spectacular! The staff is friendly & helpful. Beware taxis cancel without notice.
2024년 4월에 2박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 4월 11일
Dear Jackie, Thank you for your review and for choosing our hotel for your stay. We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We look forward to having you again as a guest in our hotel. Best regards,Stanley Collection Hotel Hegra Amsterdam

4/10 - 별로예요

Sheshaprasad

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 4월 11일
Dear Valued Guest, Thank you for your honest review. We strive to provide a comfortable and enjoyable stay for all our visitors, and we apologize if this was not your experience. Should your future travels bring you back to Amsterdam, we hope for the opportunity to restore your faith in our hotel and provide you with a truly exceptional hospitality experience. Kind regards, Stanley Collection Hotel Hegra Amsterdam

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent and the property was very comfortable and convenient!
2024년 3월에 5박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 3월 17일
Dear Elizabeth , Thank you for your nice review. We hope to see you again. Kind regards, Stanley Collection Hotel Hegra Amsterdam

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were comfortable. It was quiet. Safe area. Walking distance to everything. We did not like that there was zero entrance availability until AFTER you were checked in. It was about 9:30 and still no reception available. We flew all night, just wanted to drop our bags if our room wasn’t ready. There was a 30€ city tax charge on arrival that was not mentioned when my reservation stated all taxes and charges incld. However, this is common in Amsterdam everywhere.
2024년 3월에 3박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 3월 17일
Dear Valued Guest,Thank you for your pleasant and honest review. As a small boutique hotel, we strive to offer a personalized experience despite not having an overnight receptionist team. Please be informed that our standard check-in time starts at 15:00, It a regret for us that you were dissatisfied with the early check-in for your room.Regarding the local tax, it must be paid directly and it is outlined on the booking confirmation provided upon reservation. Your feedback is invaluable to us as we continuously strive to enhance our services. Warm regards,Stanley Collection Hotel Hegra Amsterdam

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 3월 4일
Dear Michael, Thank you for your nice review. We hope to see you again. Kind regards, Stanley Collection Hotel Hegra Amsterdam

10/10 - 훌륭해요

Mo

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect location, The stairs are very narrow
2024년 2월에 2박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 3월 4일
Dear Mo, Thank you for your nice review. We hope to see you again. Kind regards, Stanley Collection Hotel Hegra Amsterdam

4/10 - 별로예요

Andrew

가족 여행
별로예요: 객실의 편안함
Overpriced and cramped quarters
We had a family (2 adults, 2 teenage boys) trip to Amsterdam and stayed at Hotel Hegra for 4 nights. We had a great time in the city but were unfortunately disappointed with the hotel. Will try to provide a balanced and objective review. Firstly, the pros. I will say that the location is spectacular. A beautiful cozy street directly on the canal, in the center of pedestrian Amsterdam, walking distance from most everywhere you may want to see as a tourist. The building itself is a classic multi-story building from the olden days of Amsterdam. It certainly has its charm, but does come with some downsides, such as a narrow staircase (no elevator), thin walls (can hear other guests at all hours of the night), and scratching noises from within the walls (which may have been rodents, but I did not see any so cannot say for sure). Our biggest problem with this hotel was the very small size of the room. The 4 of us barely fit into a quadruple room. No closets or furniture besides the beds. A small foldable luggage rack was at the foot of each bed for our suitcases, out of which we lived. The walking space was limited, very cramped. Bottom line, we found the room very uncomfortable, not one we wanted to spend any time in. The management was unfortunately not receptive. The front desk is manned for only a few hours each day. I reached out to them via their website to discuss and did not get any response. On top of that it was very expensive. Poor value, would not stay here again.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Stanley Collection Hotel Hegra Amsterdam 님, 2024년 3월 4일
Dear Melissa, Thank you for your nice review. We hope to see you again. Kind regards, Stanley Collection Hotel Hegra Amsterdam

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and cozy stay
Great stay in the classic historical building. It is very cozy feeling. There is no elevator, but the staff is super helpful in getting your bags up to your room. Great view of the canal and delightful juice and coffee machines available. Great location close to everything but not loud since it’s a straight off from main shopping areas
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Its in central amsterdam!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

CHRISTINA

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very old building but great location
The view is amazing, and location was perfect if you want to walk or bike around. Be advised this building is very old so single pane windows and no AC. The weather was cold so the main heat in the building was on and my room was so hot I had to get the key from management to open the window. The window has no screen and opens up to the street so I could not keep it open. The noise level is high since right on the street as well. You can hear every time another person comes in or out, or the rooms above you. The room is very small, and the lighting is not good. This hotel felt more like a hostel to me, I felt like I was staying in a room in someone's house. If you are looking for a spacious room or comfort or quiet, I would not recommend this hotel.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Seyma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historisches Gebäude, und damit sehr steile Treppe und sehr enges Zimmer aber Sehenswürdigkeiten zu Fuß erreichbar sowie Amsterdam Hauptbahnhof.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice canal view, steep stairs typical of Amsterdam, easy check-in and out
2023년 10월에 5박 숙박함

8/10 - 좋아요

Kimberlee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Siham

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Happy at all we paid for one night 450€ and the room was really dirty, no air conditioning, no refrigerator, absolutely disaster. 2/10
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Alvin

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Anne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkin took way too long
2023년 9월에 1박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in process was very slow after I had already did it online -had to repeat everything and took a very long time They were very accommodating in storing our luggage the day before when we arrived early -appreciated that

2/10 - 너무 별로예요

isabella

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jerah 님, Belen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property along one of the canals and within walking distance of everything you'll want to do while in Amsterdam. Easygoing staff. Clean room. We had the best time.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Marieke

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Salah

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Kim Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gemütliches Zimmer mit tollem Ausblick
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at Hegra. The location is right in the heart of everything: shopping, bakeries and restaurants all close by. The front desk service was wonderful and the coffee machine was an extra bonus. Rooms were on the smaller side, but they made use of all the space in a smart and efficient way. My tween daughters and I would definitely stay here again!
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Angela

2023년 7월에 3박 숙박함
답변 제공: Paulo Moura 님, 2023년 7월 22일
Dear guest,Could be enough to know the reason for a proper answer to your review. Regards,Hotel Hegra.

10/10 - 훌륭해요

Ida

2023년 7월에 1박 숙박함
답변 제공: Paulo Moura 님, 2023년 7월 22일
Dear guest,Thank you very much for your review, we are very glad to know you had a great visit to our beautiful city of Amsterdam and staying with us. See you next time.Regards,Hotel Hegra.

10/10 - 훌륭해요

kimberley

2023년 6월에 3박 숙박함
답변 제공: Paulo Moura 님, 2023년 7월 22일
Dear guest,Could be enough to know the reason for a proper answer to your review. Regards,Hotel Hegra.

6/10 - 괜찮아요

Frederikke

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Great location, - but beware of the "heat"
The hotel itself is nice, clean and the staff very friendly - placed in a central though still quiet area by the kanal. But it was extremely warm in the room with poor air "flow" or conditioning, even with the windows open at all times. It was 25 degrees outside - but the room was 28 degrees, even if it was not placed on the sunny side of the kanal. Seeing as the duvet was a very thick and a winter-friendly version, it was a super warm night with almost no sleeo due to it. Which was sad, seeing as everything else was alright.
2023년 6월에 1박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 16일
Dear guest,Thank you ery much for your review, also about the heat caused by the weather condition, hopefully next season another challenge and one extra device with a cooling system will be arranged to guarantee the comfort to our guests.Regards,Hotel Hegra.

6/10 - 괜찮아요

Jan

2023년 6월에 3박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 14일
Dear guest,Thank you very much for your review and for choosing our property dated from the 16th hundreds in the heart from Amsterdam city center.Regards,Hotel Hegra.

10/10 - 훌륭해요

Margaret

2023년 5월에 5박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 14일
Dear guest,We are very glad with your review about your staying with us, thank you very much and your next visit to our beautiful Amsterdam just come and stay with us.Have a nice summer!Regards,Hotel Hegra.

10/10 - 훌륭해요

Amélie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 6일
Dear guest,We are very glad to know about your review, thank you for staying with us and see you again in a near future.Regards,Hotel Hegra.

8/10 - 좋아요

Terri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This boutique hotel has the nicest staff and very accommodating! You need to know there is no lift and stairs are very much old Amsterdam. We loved sitting at the cafe table on the canal in front with wine in the evening watching the tour boats go by as well as all the locals pass by. The neighborhood is so nice, clean and close walk to everything.
2023년 5월에 2박 숙박함
답변 제공: Paulo Moura. 님, 2023년 6월 6일
Dear guest,We are very happy to hear about your great experience during your visit to Amsterdam and our Hotel. Come back again on your next opportunity.Regards,Hotel Hegra.

8/10 - 좋아요

Abbey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 7박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 6일
Dear guest,Thank you very much for staying with us.Regards,Hotel Hegra.

8/10 - 좋아요

Linn

2023년 5월에 3박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 6일
Dear guest,Thank you very much for staying with us.Regards,Hotel Hegra.

8/10 - 좋아요

Linda

2023년 4월에 4박 숙박함
답변 제공: Paulo Moura 님, 2023년 6월 6일
Dear guest,Thank you very much for staying with us.Regards,Hotel Hegra.

2/10 - 너무 별로예요

Laurie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hated the stairs and they made my stay miserable. I left the hotel for another one cause Hegra was unlivable. I was crawling up to my room! Awful
2023년 4월에 9박 숙박함
답변 제공: Paulo 님, 2023년 4월 20일
Dear guest,Sincere apologies for the discomfort during your stay caused by your physical disability.Please the next hotel visit would be wise to check the information about lift and stair case just to avoid this type of issue. In teh website the informations are always available to everyone.Regards,Hotel Hegra.

6/10 - 괜찮아요

Maria Teresa

2023년 4월에 1박 숙박함
답변 제공: Paulo Moura 님, 2023년 4월 24일
Dear Maria,Thank you very much for your review and hopefully in your next visit to our beautiful city of Amsterdam you'll stay with us again.Regards,Hotel Hegra.

10/10 - 훌륭해요

Tom

2023년 3월에 3박 숙박함
답변 제공: Paulo 님, 2023년 4월 1일
Dear guest,Thank you very much for your review its make the work worthwhile and full filing.Regards,Hotel Hegra.

10/10 - 훌륭해요

Megan 님, Salmon Arm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed my 4 nights at this hotel. The rooms are very small but the location is great. There are no amenities in the rooms but the front desk staff will make you a coffee if you ask for it.
2023년 3월에 4박 숙박함
답변 제공: Paulo 님, 2023년 4월 1일
Dear Megan,We are glad to know that you had a pleasant stay with us during your visit to the beautiful city of Amsterdam. Regards,Hotel Hegra.

10/10 - 훌륭해요

Matthew

4/10 - 별로예요

Antonio 님, tallahassee

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Really small room.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Yasser

2022년 12월에 1박 숙박함

8/10 - 좋아요

Sandra

2022년 12월에 2박 숙박함

8/10 - 좋아요

Kait

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Jaegeun

2022년 10월에 1박 숙박함

4/10 - 별로예요

Inga

좋아요: 청결 상태, 직원 및 서비스
-
2022년 11월에 1박 숙박함

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though rooms were small, space was efficient and lovely view of canal.
답변 제공: Paulo Moura 님, 2022년 11월 13일
Dear Carol,Thank you very much for your review about your experience with our Hotel Hegra By stanley Collections.Regards,Hotel Hegra.

10/10 - 훌륭해요

Samuel

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here our first night in Amsterdam (flew into Amsterdam from USA and then immediately left the next day to fly to Ireland). This hotel is clean, in a great location, and Paolo, the person to check us in at the desk, was incredibly friendly and a great conversationalist. The only downside to this property, like most if not all in Amsterdam, are the stairs. Our room was on the highest floor which meant we had to go up about 5 flights of incredible small, tight, and narrow staircases. That is not the fault of the hotel of course, but something to think about if you are planning on staying here.
2022년 10월에 1박 숙박함
답변 제공: Paulo Moura 님, 2022년 11월 13일
Dear Samuel ,Thank you for your review about our hotel and Paulo and we are glad to hear that you have a nice stay with us.Regards,Hotel Hegra.