스파

슈타이겐베르거 에어포트 호텔 암스테르담 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 597개" "
평점 8 - 좋아요. 1000개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 75개" "
평점 4 - 별로예요. 1000개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 32개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sunwoong

2024년 2월에 1박 숙박함
답변 제공: Erwin Bruyn 님, 2024년 2월 6일
Dear Sunwoong,Your perfect score has us overjoyed. It's wonderful to know that you had an exceptional experience staying with us at Steigenberger Airport Hotel Amsterdam. Our team is dedicated to providing excellent service and we're thrilled that we have met your expectations. Your satisfaction is our highest reward. We hope to have the pleasure of welcoming you back in the near future.Kind regards,Erwin M. BruynGeneral Manager

8/10 - 좋아요

Byungho

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Erwin Bruyn 님, 2024년 1월 22일
Dear Guest,Your feedback is indeed valuable to us. We're pleased to know that your experience at Steigenberger Airport Hotel Amsterdam met your expectations to a significant degree. Our goal is always to provide a seamless and enjoyable stay for our guests.Your rating motivates us to strive for that perfect score. We continually work on enhancing our services and amenities to ensure each visit is a memorable one. We look forward to welcoming you back, where we hope you'll find your experience even more satisfying.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Sanghoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2023년 3월 7일
We are delighted to know that you enjoyed your stay with us at the Steigenberger Airport Hotel Amsterdam. We are very grateful for your positive review, and we will strive to ensure that all our guests have the same excellent experience. Your insights help make our hotel better, and we thank you for taking the time to share them.Kind regards,Erwin M. BruynGeneral Manager

8/10 - 좋아요

Sookyoung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장오신다면 추천합니다
출장용으로 적합합니다! 군더더기 없이 깔끔해요
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

AeRee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 가성비 좋은 호텔이었습니다.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Jongtae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean quiet convenient shuttle.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Yonghoon

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
퀴 사이즈 침대를 요청했으나 싱글 침대 2개를 붙여서 줘서 두 침대 사이의 공간이 매우 불편했음. 한달 정도 머물렀으나 조식의 변화없음
2021년 11월에 7박 숙박함
답변 제공: Erwin M. Bruyn 님, 2021년 11월 30일
Dear guest, Thank you for sharing your feedback and we are sorry for the inconvenience. We have contacted you last Saturday and asked you to pass by the Front Office. Unfortunately we did not meet you there yet. Please pass by the Front Office so we can inform you about the possibilities. With kind regards, Erwin M. Bruyn General Manager

8/10 - 좋아요

Sunny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비싼 주차요금
자가차량을 이용하여 호텔주차장에 주차를 하였습니다만 주차서비스가 안되어 1일 주차비를 냈습니다만 주차비가 좀 비쌌습니다.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. Kinda out of the way. No body soap in the shower.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Very clean. Convenient location to the airport with a great shuttle service. Comfortable mattress. Negative points: no room was available when we arrived at checking time, in spite of our reservation; restaurant was closed and prices in the bar were eye-watering for mediocre quality bar food.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was quite slow - due to computer issues. The room was nice, good sized, clean and all that we needed. Bathroom was very nice, beds were comfortable Most Disappointed with the restaurant but there were no other options: poor service, quality of food was bad and way overpriced! no breakfast included, and no free coffee in lobby. Overall stay was good but definitely need some quick and inexpensive food options!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Juan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet place and well organized with its shuttle to take you to and from the airport.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice hotel close to airport
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Eldridge

좋아요: 편의 시설/서비스
Wonderful and smooth service
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Pat 님, Fort Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay during a long layover in Amsterdam
2024년 5월에 2박 숙박함

4/10 - 별로예요

Linnette

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
La habitacion con mal olor a humedad, las paredes en area de la bañera sucias. Durante el transporte el chofer desconsiderado con las personas que estabamos de pie, sin cuidado en la velocidad.
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 21일
Dear Linnette, We apologize for the unpleasant experience you had during your stay with us. It is unacceptable that you encountered a musty odor in the room and dirty walls in the bathtub area. We will ensure that our housekeeping team addresses these issues promptly to maintain a high standard of cleanliness for our guests.Additionally, we apologize for the behavior of the driver during your transportation. We take passenger safety seriously and will address this matter with our transportation team to ensure that all guests are treated with respect and care.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we will take the necessary steps to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Best regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great transition stay to get over jet lag on the way to holidays!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Aswatnarayan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff - very friendly and helpful. Hotel is beautiful. Room was very nice
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great hotel to be close t the airport in Amsterdam
2024년 5월에 1박 숙박함

8/10 - 좋아요

Trinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property nice, limited places to eat , food and drink at hotel very expensive
2024년 4월에 3박 숙박함

8/10 - 좋아요

Chung Yee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
good to have shuttle bus to the airport
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Cornelis 님, Woodstock

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if you are flying in or out of Schiphol. Inconvenient if you are staying there with any other purpose in mind. There is literally nothing else around the hotel except other hotels, corporate offices and airport warehouses.
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

8/10 - 좋아요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s close to airport, but has no stores or dining close.Overall I would st.ay here again
2024년 5월에 2박 숙박함

4/10 - 별로예요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
No Soap in the shower also TV was not working and no coffee machine or a alarm clock
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Jeffery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a beautiful hotel! Great location -convenient to mass transportation and the airport. Very friendly and helpful staff. Loved the free airport shuttle!
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 23일
Dear Jefferey, We're pleased to hear that you found our hotel beautiful and enjoyed our convenient location to mass transportation and the airport. We're also delighted that you found our staff friendly and helpful, and that you appreciated our free airport shuttle service. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and access to transportation.
2024년 4월에 3박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 23일
Dear Joseph, Thank you for your feedback! We're pleased to hear that you had a positive experience with our staff and found our transportation access convenient. Providing excellent service and convenient amenities is our priority, and we're glad that it contributed to your stay. We look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

2/10 - 너무 별로예요

Jami Arabella

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Deirdre

좋아요: 편의 시설/서비스
Convenient to the airport. Room was comfortable. Bed was decent but not great. I ate in the restaurant, very friendly staff and service was good but food was expensive and mediocre. I would stay again.
2024년 4월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Richie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, convenient, quiet. Iris at check in was kind, personable and very helpful setting us up with taxi service for a very early flight.
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 28일
Dear Bonnie, Thank you for your wonderful review! We're pleased to hear that you found our hotel clean, convenient, and quiet during your stay.Iris will be delighted to hear that her kind and personable service at check-in left a positive impression on you. We're glad she was able to assist you with setting up taxi service for your early flight.Thank you for choosing to stay with us, and we hope to welcome you back again soon.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Andrew

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, especially for the $. Appreciated the free bus ride to the airport.
2024년 4월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 23일
Dear Anita, Thank you for your kind words. We're delighted to hear that you found our hotel to be a great value and appreciated the complimentary shuttle service to the airport. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Mayuko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
きれいでシャトルバスが便利でした
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Mayuko, We're glad to hear that you found the room clean and that the shuttle bus was convenient. Your feedback is much appreciated.We look forward to welcoming you again in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and good service
2024년 4월에 2박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 21일
Dear Agnes, Thank you for your feedback. We're glad to hear that you found our hotel clean and that you were satisfied with the service provided. We strive to maintain high standards of cleanliness and customer service, and we're pleased to know that it was reflected in your experience. We hope to welcome you back again soon.Kind regards, Erwin M. BruynGeneral Manager

8/10 - 좋아요

Racquel

2024년 5월에 1박 숙박함

8/10 - 좋아요

Jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Airport shuttle
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Jerome,Thank you for sharing your thoughts! It sounds like the airport shuttle was a significant highlight of your experience. We're delighted that our shuttle service contributed positively to your stay. If there are any specific areas where we can further improve our shuttle service or any other aspects of your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!Kind regards, Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Rekha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient with airport shuttle. Property is clean with clean room, bathroom. Customer service is good too
2024년 5월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 14일
Dear Rekha,We're pleased to hear that you had a pleasant stay and found our airport shuttle service convenient. It's great to know that you appreciated the cleanliness of our property, including the rooms and bathrooms. We're also pleased that you were satisfied with our customer service. Thank you for your positive feedback.We look forward to welcoming you back soon.Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Dorothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I spent a wonderful 4 nights here. Would recommend it to anyone wanting a convenient but quiet location to visit Amsterdam. Exceya d attentive staff in all areas. Special thank you to Jello and Milan
2024년 4월에 4박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 7일
Dear Dorothy,We're pleased to hear that you had a wonderful four nights with us and that you would recommend our hotel to others seeking a convenient and peaceful location in Amsterdam.We're also delighted to hear that our staff, particularly Jelle and Milan, provided you with excellent and attentive service throughout your stay. We will be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Enrique 님, fullerton

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very helpful and friendly
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice bigs room but the linen must be washed in harsh detergents which gave my sensitive skin some problems
2024년 4월에 2박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 6일
Dear Stephen, Thank you for your feedback. We apologize for any discomfort caused by the detergent used for our linens. We understand the importance of providing a comfortable stay for all our guests and will ensure that your concerns are addressed promptly. We appreciate your understanding and hope to welcome you back in the future.

4/10 - 별로예요

michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
na
2024년 4월에 4박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 6일
Dear Michael,We apologize for any inconvenience you experienced during your stay. Please feel free to contact us directly to discuss this further or if there is anything else we can do to make amends for the issues you faced. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
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2024년 4월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 6일
Dear Samantha, Thank you for your review! We're pleased to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another exceptional stay in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Ari

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Airport shuttle is convenient and the rooms are impeccable. Recommend!
2024년 4월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 6일
Dear Ari, We're delighted to hear that you found our airport shuttle convenient and that you enjoyed your stay in our impeccable rooms! Thank you for recommending us, and we look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 - 훌륭해요

Jane 님, Manchester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place stay with an airport shuttle. We were only there one night, but the facilities were very nice. We could not take advantage of the sauna or pool (no swim suits). Only negative was that there were not many options for dining (actually only one) walking distance from the hotel. The prices at the hotel for dining were pretty high. That being said, I would stay there again if I needed to be close to the airport.
2024년 4월에 1박 숙박함
답변 제공: Erwin M. Bruyn 님, 2024년 5월 6일
Dear Jane, Thank you for sharing your experience! We're glad to hear that you enjoyed your stay and found our facilities to be very nice. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back if you need to be close to the airport in the future!Kind regards, Erwin M. BruynGeneral Manager

8/10 - 좋아요

Paul 님, Canton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is everything to enjoy about this hotel except the cost of the meal at the sports bar. Exceptionally high even for European standards
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception desk attendant Pink was very friendly and extremely helpful. We had driven several hundred miles and needed to drop our bags a d return our rental car. She personally got a cart for us and came out to get our bags. Great customer service!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean, near main terminal but not walkable. Shuttle could be a little more frequent.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Charles

Convenient to airport. Very efficient and nice restaurant
2024년 4월에 2박 숙박함