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하얏트 플레이스 앵커리지 미드타운 여행 후기

3 out of 5
하얏트 플레이스 앵커리지 미드타운
101 EAST TUDOR RD, Anchorage, AK

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 789개 이용 후기 중 552개" "
평점 8 - 좋아요. 789개 이용 후기 중 156개" "
평점 6 - 괜찮아요. 789개 이용 후기 중 39개" "
평점 4 - 별로예요. 789개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 789개 이용 후기 중 24개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Kelvie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast area needed attention; every table needed bussing.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

MIKE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay and close to center of town
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Bonita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Elizabeth 님, 2024년 5월 6일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to serve you again soon.

10/10 - 훌륭해요

Mariya

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice weekend getaway
2024년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 5월 3일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and we look forward to welcoming you back soon

8/10 - 좋아요

Kristopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No coffee in room. That makes me have to get dressed and go downstairs; not convenient.
2024년 4월에 3박 숙박함
답변 제공: Elizabeth 님, 2024년 5월 3일
Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused by the lack of coffee in your room upon arrival. We will ensure that this issue is addressed with our staff to improve our service for future stays

10/10 - 훌륭해요

Danna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the pool and spa.
2024년 4월에 2박 숙박함
답변 제공: tsega 님, 2024년 4월 22일
Thank you for your kind words. We are glad you had a great time with us :)

10/10 - 훌륭해요

Mati

2024년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 5월 13일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Sarah

가족 여행
좋아요: 편의 시설/서비스
Overall experience was great, pool and hot tub/jetted spa was amazing. We are here until Saturday and then we leave just a one night standb
2024년 4월에 1박 숙박함
답변 제공: tsega 님, 2024년 4월 21일
Thank you so much for your review. We appreciate your business and kind words. Take care!

10/10 - 훌륭해요

Eugene 님, Kotzebue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 4월 18일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly. Nice breakfast! Quiet!
2024년 3월에 2박 숙박함
답변 제공: Elizabeth 님, 2024년 4월 1일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

2/10 - 너무 별로예요

Gloria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I bought a handicap accessible room on the bottom floor. I did not get one. The room had yogurt and red stains all over the floor. The sink area was dirty. After I checked out I forgot my phone charger and was told that I cannot get it. I’ve stayed at this hotel at least 6 times this year and was never told I cannot go back and grab something I forgot. I would like to talk to a supervisor. For a complementary room to compensate for the horrible service. Thank you Gloria
2024년 3월에 2박 숙박함
답변 제공: tsega 님, 2024년 3월 25일
Hello,I apologize for the service you received during your previous stay with us. Our staff are trained to do what they can to accommodate the needs of our guests. I have not heard of this incident or that we are telling our guest they do not get their belonging back. Please contact the hotel directly and ask for a manager on duty so we can get this resolved. Thank you!

10/10 - 훌륭해요

Joann

2024년 3월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 4월 12일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great employees and quiet property
2024년 3월에 1박 숙박함
답변 제공: tsega 님, 2024년 3월 16일
Thank you so much for your business and review. Have a great weekend!

10/10 - 훌륭해요

Yves

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Très bel hôtel. Malheureusement la piscine était fermée.
2024년 3월에 2박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 3월 15일
Merci d'avoir pris le temps de nous faire part de votre retour. Nous nous excusons pour la gêne occasionnée par la fermeture de notre piscine pendant votre séjour. Malheureusement, des problèmes de maintenance inattendus nous ont obligés à le fermer, mais nous avons fait de notre mieux pour les résoudre le plus rapidement possible. Nous espérons que vous envisagerez de rester avec nous à nouveau à l'avenir

4/10 - 별로예요

Kelly L

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We went there for the pool which was randomly out of service for our entire stay. The rooms were small and we had only luke warm water in the shower!
2024년 3월에 4박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 3월 15일
Thank you for taking the time to give us your feedback. We apologize for the inconvenience caused by the closure of our pool during your stay. Unfortunately, unexpected maintenance issues forced us to close it down, but we did our best to resolve them as quickly as possible. We hope that you will consider staying with us again in the future

6/10 - 괜찮아요

Bonnie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was friendly but room was not as clean as they used to be.
2024년 3월에 1박 숙박함
답변 제공: tsega 님, 2024년 3월 11일
Thank you for bringing this to our attention. I will share your concerns with our team to ensure we are triple checking our rooms to ensure they are up to standard! Thank you again and hope you give us another chance!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 3월 7일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon!

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After we checked in and went to our room, we noticed there were no towels in the room, very little TP and the counters were not cleaned. We had to ask the front desk twice before receiving anything. Another guest mentioned they had similar problems for the two days they were there. There was straw in the hallway when we showed up and it was still there when we checked out. The prices went up and the service went down. Look elsewhere
2024년 3월에 1박 숙박함
답변 제공: tsega 님, 2024년 3월 6일
Thank you for bringing this to our attention. We greatly appreciate your concern. We will continue working with our housekeeping team to ensure we are above and beyond our guests expectations!

2/10 - 너무 별로예요

Ryan

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Not the best stay this time
After prepaying online I was charged again at the location for the same reservation that took days to fix. The day of the stay the room was HOT and called multiple times to have the air fixed but no help and they couldn’t even provide a fan! I’ve stayed here multiple times and this was by far my worst experience so far. Fluffy people don’t sleep when it’s 75+ in the room and you can’t fix the temperature when y’all LOCK the thermostat !!! That’s Ridiculous for the price you charge
2024년 2월에 1박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 2월 19일
Thank you for taking the time to leave us your feedback. I apologize that you not only encountered billing issues but also had temperature issues in your room. I have talked it over with my staff so that we can identify the issues as well as address them as the individuals involved and as a team to prevent these issues for future stays. We appreciate your business and hope that you will give us a chance to serve you again in the future.

8/10 - 좋아요

Christina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 2월 8일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Kristin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall had a wonderful stay at Hyatt Place Midtown-Anchorage. We stayed during a very cold spell of winter (in the negative degrees Fahrenheit our entire stay). They offered a free shuttle to & from the airport that was well organized & SUPER simple - you’ll just need to call them from the airport when you have your bags & then ensure to stop by the front desk to schedule for the ride back to the airport after your stay. Staff was great. We seemed to encounter Annette the most, & she was very helpful, understanding & kind. We requested to switch rooms for a better view of the mountains - and although we had an Office Depot sign in our view, she switched our room so we could see the gorgeous mountains on a clear day. The complimentary breakfast was impressive- tasty & more than we expected! All amenities were clean & well kept (gym, pool, business center, bar, etc). As for location, there’s quite a few restaurants, Starbucks, and a grocery store close by. It was below freezing while we were there (and we did not have transportation unless we wanted to splurge on an Uber)…so we walked to local spots. Needless to say, we did not get a chance to explore too much of downtown. The hotel backs up to Cuddy Park which looked like a quiet winter wonderland of powder & trees. Lovely. Overall, the Hyatt Place turned out to be a great stay for us. Recommended!
2024년 2월에 4박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 2월 6일
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed your stay with us and we are excited to host you again soon.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gym open 24 hrs, wonderful breakfast, and staff was very friendly. Room was amazing and clean. Definitely would stay again.
2024년 2월에 1박 숙박함
답변 제공: tsega 님, 2024년 2월 4일
It's obviously guests like yourself is why we love what we do! Thank you so much Ms. Stephanie :)

8/10 - 좋아요

Russell A. 님, Waipahu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast service.
2024년 1월에 3박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 1월 29일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

zhengyan 님, manhasset

2024년 1월에 1박 숙박함
답변 제공: Elizabeth Lustig 님, 2024년 3월 20일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

DAVID

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome experience!
This place was amazing. I had such a bad experience at the Windgate by Whyndham who wouldn't give me a refund despite not having any hot water! This place was a breath of fresh air in comparison. Great restaurant, friendly staff, clean new room. I will stay here again!
2023년 12월에 3박 숙박함
답변 제공: Vishnu T 님, 2024년 1월 19일
Hello David, thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Hyatt Place was a positive and refreshing one, especially after the challenges you faced at another hotel.We appreciate your kind words about our restaurant, friendly staff, and the cleanliness of our new rooms. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's always rewarding to receive positive feedback.We look forward to welcoming you back to Hyatt Place during your future travels. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Your feedback is valuable to us as we continuously strive to enhance our guests' experiences.Safe travels, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Kirstin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!
I love this hotel! It was my second time. Very comfortable and quiet. Breakfast is great!
2024년 1월에 2박 숙박함
답변 제공: Vishnu T 님, 2024년 1월 19일
Hello Kirstin, thank you for choosing Hyatt Place for your stay once again! We're delighted to hear that you love our hotel and find it comfortable and quiet. It's wonderful to know that you enjoyed our breakfast offerings as well. We truly appreciate your loyalty and look forward to welcoming you back for your third visit!

6/10 - 괜찮아요

Angela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Usually have a great stay. Our room this time was run down. No water pressure with loose fixtures in the shower. Swimming area had no towels and hot tub was warm not hot.
2024년 1월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 27일
I apologize for your experience with your previous stay. Please know that we take your concerns very seriously and we will look into this. Thank you for bringing this to our attention. We hope you give us a second chance!

10/10 - 훌륭해요

Deilah

2024년 1월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from Home.
The staff for my stay of January 6th overnight were so wonderful. They were both kind and efficient. The driver was a wonderful person on the ride to the airport. Highly recommend. The hot breakfast offered a lot of options and was presented well.
2024년 1월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
We sincerely appreciate your business. Your kind words means a lot to us. Thank you for being kind and we look forward to welcoming you back!

10/10 - 훌륭해요

Arnold Edgardo Ayestas

좋아요: 편의 시설/서비스
We enjoyed our stay! Found property, service, location fit our needs.
2023년 12월에 9박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you for your kindness!

10/10 - 훌륭해요

Kirstin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very comfortable! Check in was quick and staff was very friendly. The room was very comfortable, quiet, and I felt safe. The breakfast was delicious and it is evident that staff makes an effort to have a quality buffet. The only issue for me was that there was a fan in the room that blew cold air and it made it a little chilly. I could not turn the fan off or the heat up with the thermostat in the room. Other than that, I would definitely stay here again, and I would highly recommend it to others!
2023년 12월에 2박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
We appreciate your business and we appreciate your kind words! Hope to see you again in the near future!

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Heater wasn’t working in my room. It was in second floor. I got sick after staying in a cold room for a hour. They changed my room after a hour staying in freezing cold room. New room was good but then the mattress wasn’t comfortable. And it was pretty noise. This was my third time staying in this property. I don’t think I’m going to stay this property anymore after this trip. This property definitely need to fix the heater issue and maybe get new mattress. Service was great. Friendly staff. Breakfast is good. Airport shuttle service is great. I also liked that they let me check out at 1pm.
2023년 12월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
We apologize for the experience you had with us!

10/10 - 훌륭해요

Chao 님, Roslyn Heights

2023년 12월에 2박 숙박함
답변 제공: tsega 님, 2024년 1월 27일
Thank you for your amazing response. We appreciate your business and hope to see you again!

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

Weiying

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff and room. We stayed for 2 days and had a great time!
2023년 12월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you so much for your kind words. Have a great week ahead!

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and welcoming! Great service and breakfast.
2023년 12월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
We appreciate your kind words!

10/10 - 훌륭해요

Breann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

Flu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Elizabeth Lustig 님, 2024년 2월 19일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: tsega 님, 2024년 1월 14일
Thank you!

10/10 - 훌륭해요

angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and the cleanliness of the Hotel.
2023년 11월에 1박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 28일
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for being so kind!
2023년 11월에 5박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 28일
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Charles 님, Casper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel has gone above and beyond to make us feel comfortable and valued. We came in on a very early flight and they allowed us to check in early. We also left on a very late flight and they allowed us to check out late. I cannot say enough about this place. We are frequent Anchorage travelers and this is the only place I will stay. Thank you to all the staff.
2023년 11월에 2박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 20일
Thank you for taking the time to leave us your feedback. It is amazing to hear that our staff was able to make your stay so great! We will pass your kind words along. We appreciate your business and hope to see you again soon.

6/10 - 괜찮아요

Virginia

가족 여행
좋아요: 직원 및 서비스
Okay stay
The people in the next room were fighting and screaming all night. When we notified the front desk in the morning they said that was their second warning. Should not have let them stay. The bar and restaurant was nice. The cut fresh fruit was a nice offering. Wish the room would have been a little cleaner.
2023년 11월에 2박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 20일
Thank you for taking the time to leave us your feedback. I am happy to hear that you enjoyed our restaurant amenities. I want to apologize for the Front Desks lack of initiative resolving your other issues and will be sure to address this with the entire staff. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Sandra 님, Gilbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to downtown, restaurants and shopping
2023년 11월에 1박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 20일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checking was a breeze and the front desk person was helpful and friendly. The room was great!
2023년 11월에 2박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 20일
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and convenient
Very comfortable and very convenient to all sorts of shopping.
2023년 11월에 2박 숙박함
답변 제공: Elizabeth Lustig 님, 2023년 11월 14일
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay and were able to utilize our convenient location. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Scott Gregory

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, again
2023년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 9일
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed staying at our property and will pass along your kind words to our team. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Ivy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and professional staff
2023년 11월에 1박 숙박함
답변 제공: Hyatt Place 님, 2023년 11월 6일
Hi Ivy, Thank you for your review and feedback! We are thrilled to hear you enjoyed your stay with us and we'll be sure to pass along your compliments to our team! We look forward to welcoming you back during your next trip to Anchorage! :)