로비

더 레이크프론트 앵커리지 여행 후기

3.5 out of 5
더 레이크프론트 앵커리지
4800 Spenard Road, Anchorage, AK

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1510개 이용 후기 중 685개" "
평점 8 - 좋아요. 1510개 이용 후기 중 349개" "
평점 6 - 괜찮아요. 1510개 이용 후기 중 240개" "
평점 4 - 별로예요. 1510개 이용 후기 중 134개" "
평점 2 - 너무 별로예요. 1510개 이용 후기 중 102개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

David 님, Homer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the advance check in..really makes arriving and settling in so much easier
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
David, we are thrilled that you found the early check-in at The Lakefront Anchorage beneficial and that it enhanced your experience with us. We remain committed to providing a seamless arrival process for our valued guests such as yourself. Thank you for your glowing review. We look forward to warmly welcoming you back again soon.

10/10 - 훌륭해요

Princess

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only thing i did not like was the showering. The water took forever to heat
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Princess, we're thrilled to hear that your experience at The Lakefront Anchorage was generally enjoyable. We're aware that some aspects of your stay, such as the shower temperature, may not have met your expectations. We appreciate this feedback as continual improvements are essential to ensuring excellent guest experiences. We look forward to your next visit where we hope to fully exceed your expectations.

8/10 - 좋아요

Ashton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room was nice, AC worked great. Shower pressure was phenomenal! Lobby was beautiful. Didn’t have time for the restaurant. One person did try to hassle us for money and weed outside while waiting on a DoorDash delivery, but I don’t blame the hotel for that. They called our room multiple times asking when we are going to check out even though we requested late check out (3pm) and was approved for it.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Ashton, thank you for sharing your positive remarks regarding your stay at The Lakefront Anchorage, your comments about our delightful lobby and efficient AC are much appreciated. Our apologies for any communication mishap regarding the late check-out; we always aim to be as accommodating as possible. Please know that we will address this with our team members to enhance our guest experience. Looking forward to your next visit.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Michelle, thank you for your wonderful feedback. It's a pleasure to hear that you found The Lakefront Anchorage to be a great place to stay. We appreciate your review and look forward to hosting you again in the near future.

2/10 - 너무 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was poop in the bed. Need I say more?
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Nicole, we regret to hear that you had an unsatisfactory experience during your stay. The incident mentioned is undoubtedly not reflective of the high standards aimed for. Ensuring a clean and comfortable room is paramount to us, so please know your feedback will be shared with the appropriate teams for necessary review and action. Thank you for sharing your experience.

10/10 - 훌륭해요

Vicky 님, San Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our favorite lodging in anchorage near airport. Great restaurant and bar with beautiful lake view
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Vicky, it's wonderful to hear that you adore The Lakefront Anchorage as your preferred place to stay near the airport. We're delighted that our dining options were to your liking and that you enjoyed the superb lake vista. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Delbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Delbert, thank you for your high rating of The Lakefront Anchorage. It's great to hear that you had an enjoyable stay with us. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Donna, thank you for sharing your positive feedback! The Lakefront Anchorage team is thrilled to know that your stay was excellent. We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Marybeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast and location were great
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Marybeth, thank you for sharing your satisfying experience at The Lakefront Anchorage. We're delighted to hear you enjoyed our breakfast selection and convenient location. We strive to deliver the best to our guests, and your feedback validates our efforts. We're looking forward to welcoming you back soon.

10/10 - 훌륭해요

GARY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the lake, this is a great spot for lay over to charters. Will use again.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Gary, it's delightful to hear you enjoyed the lake and found The Lakefront Anchorage to be an ideal spot for layovers to charters. We appreciate your kind words and look forward to welcoming you back for your next visit. Safe travels until then!

8/10 - 좋아요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heater was very loud each time it started up, waking me several times each night. The bathroom door would not stay closed. (Sliding door would continually slide open)
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Dean, we appreciate you taking the time to share your experiences at The Lakefront Anchorage. It's disappointing to hear that your room's heating system and bathroom door caused some disturbance during your stay. Please rest assured that we take such matters seriously and are looking into it. We hope to offer you a more peaceful and comfortable experience in the future.

10/10 - 훌륭해요

Katy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoy staying at the Lakefront. The rooms are clean and comfortable. We enjoy both restaurants and the bar. The staff at the restaurants are very friendly and attentive.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Katy, it's wonderful to know you had such a pleasant experience at The Lakefront Anchorage. We're thrilled to hear that you found our rooms clean and comfortable, and it's heartening to learn that our restaurants and bar met your expectations. Our team members in the dining areas strive to provide a friendly and attentive service, so your kind words are certainly appreciated. We look forward to welcoming you back soon.

10/10 - 훌륭해요

patricia 님, prescott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the restaurant , nice large rooms, lodge like decor.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Patricia, we're thrilled you enjoyed your time at The Lakefront Anchorage! It's wonderful to hear you appreciated our sizable accommodations and the lodge-like ambiance. Delighted, too, that our restaurant added positively to your stay. We look forward to the opportunity to serve you again.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Thanks for the 4/5 rating, David!We're happy you had such a lovely stay at The Lakefront Anchorage! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay. The rooms were very warm, though.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Tammy, we're pleased to hear that you found The Lakefront Anchorage to be a nice place to stay. We apologize if you felt the rooms were too toasty. We continually strive to ensure our guests are comfortable and will take your feedback into consideration for future improvements. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have really done a great job with the most recent remodeling & the new set of staff are all really fantastic! This property used to be a bit dingy with disinterested tired staff, but its worth the stay now.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Jennifer, it's wonderful to hear how much you appreciate the recent transformations at The Lakefront Anchorage. We strive to offer an exceptional stay and it sounds like our team members were able to meet this standard. It's fantastic that you're recognizing the renewed vitality and the overall experience we provide. Thank you for choosing us, and we hope to have the pleasure of welcoming you on your next visit.

8/10 - 좋아요

Charles

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Charles, thank you for rating your stay at The Lakefront Anchorage. We're pleased to know that your experience was positive and we are looking forward to your next visit. Our team memmbers are eager to exceed your expectations once again. Safe travels.

6/10 - 괜찮아요

Ashley Dawn

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thank you for sharing, Ashley.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

8/10 - 좋아요

Norberto

좋아요: 직원 및 서비스, 편의 시설/서비스
Shuttle was timely, staff was respectful, and hotel was close to a lot of attractions.
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Norberto, thank you for choosing The Lakefront Anchorage. We're pleased to learn that our shuttle service was prompt and our location convenient for your exploration of local attractions. It's also encouraging to know our team members showed the respect and courtesy we expect. We eagerly await your return visit in the future.

8/10 - 좋아요

Darryl

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Darryl, thank you for choosing to stay at The Lakefront Anchorage, and for taking the time to rate us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Henri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Henri, thank you for your rating on Expedia. Your support is greatly valued and we're thrilled you had a favorable stay at The Lakefront Anchorage. We'd be delighted to have you visit us again in the future. Safe travels!

6/10 - 괜찮아요

Natalie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Natalie, it seems like your recent stay didn't fully meet your expectations. Without specifics, it's difficult for us to understand the areas where we could make improvements. Asking for your feedback on your experience. It would help us elevate our services and facilities. We hope you'll consider staying with us again so we can provide a superior experience.

10/10 - 훌륭해요

Ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport. Excellent restaurant inside that was free for breakfast with vouchers. Even the waiters tip was covered by the voucher.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Ronald, thank you for sharing your positive experience at The Lakefront Anchorage. We're thrilled to learn that you enjoyed our on-site restaurant and the convenience of our proximity to the airport. It's great to hear that our breakfast vouchers added value to your stay. Thank you for staying with us and we look forward to welcoming you back on your next trip.

10/10 - 훌륭해요

Bev

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An older hotel but it doesn't appear that way. It's clean, the rooms comfortable, the restaurants have splendid views, the food is great. The hotel is minutes from the airport and they have a shuttle that runs every half hour, 24hrs a day. I would definitely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Bev, thank you for sharing your wonderful experience at The Lakefront Anchorage. We're thrilled to hear you appreciated the cleanliness as well as the comfortable rooms. We're also delighted that the optimal views from our restaurants and the ready availability of our shuttle service added to your overall experience. Your intent to stay with us again is the highest compliment we could hope for. We're looking forward to your next visit.

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed staying at The Lakefront. We got the option to have breakfast vouchers. I assumed it would be your typical hotel breakfast. No! We had access to the full breakfast menu & oh my, the food was excellent! We were also given a $10 per day coupon to use at the restaurant for drinks and meals. The restaurant food was top notch, as well. The room was very comfortable & the staff was very friendly & accommodating! I would definitely stay there again!
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Michele, we're thrilled to hear that your stay at The Lakefront Anchorage exceeded your expectations! Your praises for our full breakfast menu and the exceptional dining experience at our restaurant are much appreciated. It's great that you found your room comfortable and our team members amiable and helpful. We can't wait to welcome you back for another delightful experience!

4/10 - 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff weren’t friendly and had no knowledge of activities for tourists. Our shower faucet was broken so could only shower and not bathe our toddlers. Had an issue with washer and dryer and didn’t help Trying to resolve the issue. Only good thing was the food
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Valerie, we're genuinely sorry to hear about the less than satisfactory experiences you had during your stay. It's essential that our team members are informative and helpful, especially regarding tourist activities and we apologize for falling short this instance. We also apologize for the inconvenience you faced with the bathroom amenities and the laundry facilities. Your positive comments about our culinary offerings are greatly appreciated though. Your feedback is invaluable to us as it helps us improve. Thank you for taking the time to share your experience.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and everyone was nice. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Mary, it's wonderful to know that you appreciated the cleanliness and friendly service at The Lakefront Anchorage. It's great to hear you enjoyed our breakfast as well. We hope you'll consider us again in the future. Thank you for choosing our hotel for your stay.

4/10 - 별로예요

Shelley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
We appreciate your feedback, Shelley.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Melody 님, Holbrook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is great!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Melody, we're thrilled you enjoyed the breakfast at The Lakefront Anchorage! It's always wonderful to hear from guests who appreciate our culinary offerings. We're looking forward to your next visit.

8/10 - 좋아요

Arnulfo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper cerca del aeropuerto y la naturaleza está ahí.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Arnulfo, es genial saber que apreciaste la conveniente ubicación de The Lakefront Anchorage cerca del aeropuerto y su proximidad a la naturaleza. Esperamos que hayas disfrutado de la tranquilidad que ofrece. Esperamos su próxima visita.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay there again.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Frank, we're thrilled to hear you enjoyed your stay at The Lakefront Anchorage. Your willingness to stay with us again is the highest compliment we can receive. We look forward to welcoming you back in the near future. Safe travels until then.

4/10 - 별로예요

paula

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No towels, stealing, bathroom dirty
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
We appreciate your feedback, Paula.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The establishment was very nice, very clean, and the staff was so nice! We will definitely stay again in the near future!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Cynthia, it's wonderful to hear about your delightful experience at The Lakefront Anchorage. We are pleased that you appreciated the cleanliness and found our team members amiable. We can't wait to welcome you back in the near future!

6/10 - 괜찮아요

J

가족 여행
Lakefront location, beautiful to look at the lake from rhe dining areas.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
It's pleasing to hear you appreciated the waterfront setting and the lake views from our dining areas at The Lakefront Anchorage. Thanks for sharing your thoughts. We look forward to welcoming you back.

10/10 - 훌륭해요

Lee-Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Lakefront is a true class act, cozy, clean, accommodating and friendly. I will stay here anytime I’m in anchorage. Thank you!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Lee-Ann, thank you for sharing your excellent experience at The Lakefront Anchorage. We're delighted to hear you found our location comfortable, well-kept, and inviting. Your support and desire to return are the highest compliments for us. We look forward to your next visit whenever you're in the area.

10/10 - 훌륭해요

Kim Van

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Kim Van, thank you so much for your high rating. At The Lakefront Anchorage, we pride ourselves on offering excellent guest experiences and we're glad to see we've met your expectations. We look forward to hoping your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Thank you for this excellent rating, Michael!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Lakefront Anchorage! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property always does a Great job everytime im here
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Robert, it's wonderful to hear that you consistently have an excellent experience at The Lakefront Anchorage. Our team members work hard to ensure our guests receive top-notch service each time they visit. We're always thrilled to welcome you back and look forward to your next stay.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, but showing its age.
답변 제공: Customer Service 님, 2024년 2월 21일
Brian, it's delightful to know you appreciated your stay at The Lakefront Anchorage. We are proud of our hotel's distinct character, and we continually strive to enhance our guest experience. Thank you for your feedback, and we hope to provide you with an even better experience on your next visit.

10/10 - 훌륭해요

Marga

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the fantastic rating, Marga!We strive to make all of our guests feel welcome and relaxed during their time at The Lakefront Anchorage! We can't wait to see you again soon.

10/10 - 훌륭해요

Lorna J

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the wonderful rating, Lorna!It's fantastic you enjoyed your time at The Lakefront Anchorage so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 - 좋아요

Keilan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love his close hotel is to the - Airport. A quick five minute drive, Extremely Convenient!
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Keilan, it's wonderful to read that you found The Lakefront Anchorage's proximity to the airport to be extremely advantageous for your travels. We're glad it made your experience more convenient! We hope to have the pleasure of welcoming you back next time your journeys bring you to Anchorage. Safe travels!

10/10 - 훌륭해요

herman

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
just fine
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Herman, we're delighted that you found your stay at The Lakefront Anchorage to be enjoyable. Thank you for sharing your positive review. We hope to welcome you back again.

10/10 - 훌륭해요

Amberlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm environment and nice rooms
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Amberlee, it's delightful to hear that you appreciated the inviting atmosphere and comfortable accommodations at The Lakefront Anchorage. We take pride in providing our guests with an enjoyable stay. Thank you for sharing your feedback, and we look forward to your next visit.

6/10 - 괜찮아요

robert

출장 여행
The area around the hotel is infested by some of the worst dredges of humanity. The area has a large group of derelicts wandering about.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Robert, thank you for your feedback. The surrounding area is indeed vibrant and varied, and we understand that it may not be to everyone's preference. We do our best to keep our property safe. We hope this does not deter you from considering another stay. We strive to offer an enjoyable and safe experience for all our guests.

6/10 - 괜찮아요

Deborah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very friendly staff! Property needs some updating. Room was quiet. Shower was slimy.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Deborah, it's promising to hear that you appreciated the friendliness of our team members. We value your insights regarding potential improvements to our hotel and are noting your comments about the room conditions. Please know, we are committed to offering a comfortable experience and your feedback plays a key role in that process. We hope you'll consider us for future stays in the Anchorage area.

10/10 - 훌륭해요

Julie 님, Fairbanks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice place to stay. Great restaurants and bar. Easy and convenient. The staff is awesome!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Julie, it's wonderful to hear you enjoyed your experience at The Lakefront Anchorage. We're delighted you found our restaurants, bar, and convenience to your liking. Your compliment about our awesome team members being a highlight of your stay is greatly appreciated. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I highly recommend staying at the Lake Front, it’s really nice and half the price of most of the higher end hotels
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Erik, your high recommendation of The Lakefront Anchorage is greatly appreciated. We're thrilled you found the hotel to your liking and found us to be an excellent value for your money. We hope to welcome you back soon!

4/10 - 별로예요

Barbara Maxine

출장 여행
I did not receive the water on Check In, nor was I informed about the food and beverage credit per day. Very disappointing.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Barbara, we regret to hear about your recent experience. It appears there was a lack of communication regarding benefits like the daily food and beverage credit. Please rest assured that we prioritize transparency and clear communication, and this feedback will be valuable in refining our guest experience. Moreover, we're tremendously sorry that your arrival didn't include a much-expected refreshing amenity. We would cherish an opportunity to better serve you in the future.

8/10 - 좋아요

Deborah 님, Bellingham

좋아요: 직원 및 서비스
Beautiful view of the lake, very close to the Airport. Nice selection on the Breakfast menu. Portions were huge. I would have liked a little more attention to sheet changing and room detail.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Deborah, we're delighted that you enjoyed the picturesque lake views and our breakfast offerings at The Lakefront Anchorage. Thank you for sharing your feedback regarding the room care. We value your insight and will ensure your suggestions are passed on to our team members for improvements. We are looking forward to welcoming you back in the future.