2/10 - 너무 별로예요
Jen
가족 여행
2025년 5월 5일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a terrible experience at Belajandro Hotel. I booked my stay through Expedia, but upon arrival, the hotel claimed they had no record of my reservation. They placed the blame on Expedia, but having worked in the hotel industry myself, I know this was likely due to their failure to properly update their system and manage availability.
I was traveling with luggage, a baby, and a child, and this situation was incredibly stressful. I had to wait three exhausting hours to sort out alternative arrangements on my own. While the hotel did eventually offer other accommodations, the overall experience was very poor and far from acceptable.
Jen
2025년 5월에 1박 숙박함