수영장

홀리데이 인 익스프레스 & 스위트 레바논, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 174개 이용 후기 중 121개" "
평점 8 - 좋아요. 174개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 174개 이용 후기 중 8개" "
평점 4 - 별로예요. 174개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 174개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

cora

별로예요: 청결 상태
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Melody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We needed to come into town for a funeral. We were unfamiliar with the area, but this was a great pick. Everything was excellent and affordable.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice all around
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lymn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. The property was clean and maintained.
2023년 12월에 3박 숙박함
답변 제공: Mgt 님, 2024년 1월 24일
Good afternoon Lynn,We are very pleased you had a great experience with us. I hope we get to see you again soon. Again, thank you for being a very valued guest.

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our trip was relatively short and we didn't spend much time at the hotel that didn't include sleeping, but the room was clean, the staff was incredibly courteous, and our kids loved the breakfast options, including the increased hot chocolate accoutrements for the colder months. Definitely will consider staying again when we return to the area.
2024년 1월에 3박 숙박함
답변 제공: Mgt 님, 2024년 1월 24일
Good afternoon Jason,We are very pleased you had a great stay with us. I hope we will see you again soon. Again, thank you for being a valued guest.

10/10 - 훌륭해요

Aleksandr

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay in
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 27일
Thank you! We are so glad you enjoyed your stay.

10/10 - 훌륭해요

Vicky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 27일
Thank you! We are so glad you enjoyed your stay.

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very clean and the rooms have this vintage look to it whick i like 👍
2023년 10월에 1박 숙박함
답변 제공: Ellen Lewis / Area Director 님, 2023년 11월 30일
Thank you for sharing your review. We are happy that you enjoyed your stay at Holiday Inn & Suites, Lebanon Virginia. We hope to see you again.

8/10 - 좋아요

Jennifer

단체 여행
Pretty clean
2023년 10월에 2박 숙박함
답변 제공: Ellen Lewis / Area Director 님, 2023년 11월 30일
Thank you for sharing your review. We hope to see you again.

10/10 - 훌륭해요

Bryttany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Ellen Lewis / Area Director 님, 2023년 11월 30일
Thank you for sharing your review. We hope to see you again.

10/10 - 훌륭해요

Wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at this Holiday Inn. (1) WE came to Lebanon Va to Visit my sister. It was our first time staying at this Holiday Inn. I would like to make the following comments and observations: (a) The staff at checking in were very professional and courteous. The check in was very smooth and no problems. (b) The living area was very comfortable, very clean, no issues. The only thing I would recommend is to, replace the small chair and table with a love seat, and move the coffee station to the table. (c) The beds were very comfortable, very clean, no stains on the bedding nor the carpet. (d) The A/C was in great working order, and easy to operate. No foul odors coming from the unit. No leaks. (e)Bathroom. My wife and I are both handicapped, and this bathroom, was so spacious, with a walk-in shower, all were very clean. Towels and wash cloths were nice and white to dinge colors. (f) YV, was super great and had a channel guide, and remote was easy to operate. (g) This is the first hotel that we experienced all the quietness. (h) The morning breakfast was great. The mini omelets were really good, and the layout was great, no one falling over top of each other. i) The Staff was very profession and courteous, including the Deck Staff, Housekeeping and Breakfast attendant. This Holiday in is tied with the Holiday Inn in Kodak Tn. But will give this a nudge better. Would strongly recommend this holiday Inn. Wayne
2023년 10월에 2박 숙박함
답변 제공: Ellen Lewis / Area Director 님, 2023년 11월 30일
Thank you so much for sharing your review. We are very happy you enjoyed you stay at Holiday Inn Express & Suites, Lebanon Virginia. I will share your kind words with our staff. It will mean so much to them. We hope to see you again.

8/10 - 좋아요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean,quiet,friendly service
2023년 9월에 3박 숙박함
답변 제공: Shellie, GM 님, 2023년 9월 25일
Thank you for staying with us! We love to hear a guest has enjoyed their stay in our hotel! We hope to see you again!!

10/10 - 훌륭해요

Arley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my first time there. I will be back.
2023년 8월에 1박 숙박함
답변 제공: Shellie, GM 님, 2023년 9월 25일
So glad to hear you enjoyed your stay with us!! We hope to see you again soon!!

10/10 - 훌륭해요

David

2023년 7월에 1박 숙박함
답변 제공: Mindy 님, 2023년 7월 25일
Thank you so much for your feedback. We are so glad that you enjoyed your stay with us and hope to see you again in the near future. Thank you again for choosing Holiday Inn Express Lebanon.

4/10 - 별로예요

Melinda

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The elevator needed to be vacuumed. The shower was leaking from the seam of the tub and made a pool of water that ran out the bathroom to the “kitchen” area. There was a cockroach crawling up the wall by the table. Over all we were not impressed with our stay. However, the staff was very polite.
2023년 6월에 1박 숙박함
답변 제공: Misty-GM 님, 2023년 7월 11일
We apologize that your experience staying with us was unsatisfactory, our housekeeping staff, front desk staff as well as management vacuum our elevator multiple times per day as needed. My assistant manager also checked the tub and she did not find any water leak when she checked it. Perhaps the shower curtain/liner was not in the tub completely causing the water to run down the curtain into the floor. that happens quite frequently when guests do not get the curtain in the tub. As for the bug you saw, we have not seen or had any other complaints of cockroaches. We have an exterminator that is scheduled monthly that sprays and inspects our property. This is the time of year for spiders, ants, stink bugs, lady bugs and flies as well as an array of other insects seek shelter on the inside. Unfortunately, bugs getting on the inside is out of our control. As I said earlier we take every precaution to avoid this from happening and take immediate action when it does. We look forward to seeing you again on your next visit.

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Mindy 님, 2023년 6월 29일
Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your time at our property and hope to see you again in the future. Thanks again for choosing Holiday Inn Express Lebanon, VA.

8/10 - 좋아요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast and Kaylee were amazing!! She was super sweet and so helpful!! She made up for the terrible beds and pillows! The rest of the staff were also great!!
2023년 6월에 2박 숙박함
답변 제공: Mindy 님, 2023년 6월 20일
Thank you for taking the time to tell us about your stay. We use feedback such as yours to ensure that we are delivering the best service possible. We hope to see you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Mindy 님, 2023년 6월 13일
We are so glad that you enjoyed your stay with us and look forward to seeing you again in the future. Thank you for taking the time to tell us about your stay, we use the feedback to ensure we are delivering the best service possible to our guests. Have a great day!

10/10 - 훌륭해요

Samuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hard bed
Bed was hard as a rock. Sleeping on floor would have been no different.
2023년 6월에 1박 숙박함
답변 제공: Mindy 님, 2023년 6월 13일
Thank you for taking the time to tell us about your recent stay. We use feedback such as yours to continue improving the service we provide to our guests. I am sorry that you didn't find our beds to be comfortable and hope to see you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family of 5
Very nice. Comfortable. Beautiful around property. Pizza place close was wonderful for take out or eat in.
View behind hotel
View beside hotel
2023년 6월에 1박 숙박함
답변 제공: Mindy 님, 2023년 6월 13일
Thank you for taking the time to tell us about your most recent stay. We are so glad that you enjoyed your time with us and look forward to seeing you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Mindy 님, 2023년 5월 31일
Thank you for taking the time to tell us about your stay. We are so glad that you enjoyed your visit with us and hope to see you again in the future! We use feedback such as yours to ensure that we are delivering the best service possible to our guests. Thank you again for choosing Holiday Inn Express Lebanon. Have a great day!

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place , was very clean and we slept very well!! Breakfast was excellent and all staff very friendly and smiling!!
2023년 4월에 1박 숙박함
답변 제공: Mindy 님, 2023년 5월 19일
Thank you for taking the time to tell us about your stay, we are so happy to hear that you enjoyed your visit!! We look forward to seeing you again in the future.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Mindy 님, 2023년 4월 28일
Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your visit with us! Your feedback is used to ensure that we are offering the best service possible. We hope to see you again in the future and thank you for choosing Holiday Inn Express Lebanon.

10/10 - 훌륭해요

Edward

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

harlan

2023년 3월에 1박 숙박함

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and welcoming. There were many options for breakfast including omelettes, sausage, bacon, cinnamon rolls and muffins. The property was clean and the linens smelled fresh. This was the best experience I’ve had at a hotel.
2022년 10월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 31일
Dear Steven,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

2/10 - 너무 별로예요

Robin

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

RICHARD

2022년 10월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 17일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Richard,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Jacquelynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one night stay during a road trip but had a great stay and wouldn't hesitate to stay there again.
2022년 10월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 17일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Jacquelynn,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

2/10 - 너무 별로예요

Shawn

2022년 10월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 17일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Shawn,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEBANON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are striving to meet our guests’ high expectations while adhering to IHG COVID-19 guidelines by serving prepackaged items for breakfast to ensure all guests are safe and can enjoy breakfast. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,Aaron BartonFD Manager

2/10 - 너무 별로예요

Jennifer

2022년 10월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 17일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Jennifer,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEBANON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are striving to meet our guests’ high expectations while adhering to IHG COVID-19 guidelines by serving prepackaged items for breakfast to ensure all guests are safe and can enjoy breakfast. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,Aaron BartonFD Manager

6/10 - 괜찮아요

Bridget

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good! Everything.
2022년 9월에 4박 숙박함
답변 제공: Aaron 님, 2022년 10월 4일
Subject: Your recent stay at Holiday Inn Express LEBANONDear William,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

vincent 님, Punta Gorda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👌👍👏
2022년 9월에 1박 숙박함
답변 제공: Aaron 님, 2022년 10월 17일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Vincent,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast!!
2022년 9월에 4박 숙박함
답변 제공: Aaron 님, 2022년 9월 28일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

8/10 - 좋아요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
the only thing that We didn't like was air conditioning did not work. There is better toilet tissue in portable potty
2022년 9월에 2박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We are deeply sorry about the air conditioning unit, within the room. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

6/10 - 괜찮아요

실제 이용하신 고객

2022년 9월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Body wash soap ran out the first day.Even after the room was serviced,the soap was not refilled.I had to use the shampoo instead.
2022년 8월에 3박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Estrella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Excellent place to stay, comfortable bed,very clean, good hot breakfast.efficient and friendly staff. Special mention to Kaylee and Crystal.
2022년 8월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Estrella,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and the property well maintained. Clean and a good stay.
2022년 7월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Christina,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Johnnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great but need more luggage trolleys
2022년 7월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Johnnie,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear Stephanie,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Have stayed here several times. Staff is friendly and helpful, ros are clean and they have a nice pool. Several pieces of equipment needed repair on this visit, but that was our only issue
2022년 7월에 1박 숙박함
답변 제공: Aaron 님, 2022년 9월 20일
Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

6/10 - 괜찮아요

Laurie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Motorcycle Frindly
The hotel was clean and nice. My only complaint was that we were on Motorcycles and it was raining. We asked if we could stay parked under the overhang, out of the way, and we were told No. Our bikes and stuff in the side bags did get wet because of this. Every other hotel we have ever stayed at (including during bike week) we have been able to park the motorcycles under the overhang.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Clean Hotel
The rooms are very clean and spacious. The pool was clean and the staff was wonderful. The best hotel I stayed in this year.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Terry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Very pleasant people.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am disappointed with how the hotel is handling my reimbursement due to charging me twice for the same night.
2022년 5월에 1박 숙박함