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"Great property! Disappointed about the pool. Bartender was extremely rude! "

"This hotel is close to everything and I really enjoyed our stay!"

"Internet access "

"The front desk staff is amazing! They were down to earth, yet professional! They were also incredibly knowledgeable about the area. I highly recommend this hotel! "

"The guys at the front desk were real helpful"

"to good!"

"Kids really enjoyed the pool. Breakfast was good as well"

"It was a great place to stay."

" The WhiteHall Hotel BW Premier Collection is fortunate to have both Felicia and Cheryl representing their establishment and welcoming guests daily. During our recent stay in the downtown Chicago area, these two exceeded expectations to ensure our stay was pleasant and rewarding. Upon check-in, we encountered an unforeseen issue with our room key, but Felicia quickly resolved the situation by providing us with a complimentary upgrade, which we greatly appreciated. Additionally, Cheryl went above and beyond by assisting us in obtaining a private car service to attend a special event we were in town for. Their exceptional service truly made our experience memorable! "