아놀드, 메릴랜드의 수영장이 있는 호텔

“Derek, at checkin was kind and courteous. Friendly when I came back from dinner as well. ”

“Everything waaa”

“Silence”

“Wonderful Front Desk staff. Always greeted with a smile and very pleasant.”

“Great staff at check in desk!”

“Nice place with a great view! ”

“Nice”

“I made my reservation here a month ago. However, on the day of check-in, the front dest staff informed me that my reservation had been transferred to another location due to maintenance issues at the hotel, and the staff instructed me to go there. This was an extremely frustrating and unprofessional way to handle a situation, and it was the first time in my life that I had experienced such a thing. I asked to speak with her manager, but when I tried to call, the manager did not answer. I...