Dear Mr Christopher,We thank you for sharing with us your recent experience and for complimenting the beautiful hotel grounds and an unparalleled service. Let us thank you for bringing to our attention the problem with the room temperature. While it is true that the current a/c system is centralized, being rather hot on that days, heating was turned off. At the same time we will take a good note from you comment in order to find a different solution that can make feel better our guests during the shoulder season. We are very sorry that this impacted negatively your overall experience and we once again apologize for the inconvenience. It will be a great pleasure and honor for us to may have you back with us, we ensure you next time your stay will be even much warmer!Best Regards