외관

더 웨스틴 피치트리 플라자, 애틀랜타 여행 후기

4 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1700개 이용 후기 중 737개" "
평점 8 - 좋아요. 1700개 이용 후기 중 299개" "
평점 6 - 괜찮아요. 1700개 이용 후기 중 251개" "
평점 4 - 별로예요. 1700개 이용 후기 중 187개" "
평점 2 - 너무 별로예요. 1700개 이용 후기 중 226개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

MINSEO

2023년 5월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 5월 18일
Dear Minseo, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at The Westin Peachtree Plaza, Atlanta, look forward to your next visit.Be Well,Shamir Joseph,Director of Rooms Operations

2/10 - 너무 별로예요

Jungkil

2023년 3월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 3월 16일
Dear Jungkil, Thank you for choosing our hotel for your stay. We are disappointed to see your rating and apologize for not living up to your expectations. We value your business and hope you will give us another chance to prove we are committed to providing an excellent experience to every guest.Be Well,Shamir JosephDirector of Rooms Operations

4/10 - 별로예요

sunghun

하룻밤 있었지만, 주차, 인터넷 사용. . . 불편했습니다. 특히 인터넷 와이파이는 연결했다가 $17정도 지불되는 황당함도. . . .
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

ANHYEONG

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함
답변 제공: General Manager 님, 2021년 6월 6일
Dear Anhyeong, thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Be Well, Ron Tarson, General Manager

6/10 - 괜찮아요

Dianne

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
The immediate area around the hotel is very sketchy. Aggressive homeless people everywhere outside the main entrance. I checked in Friday and house cleaning finally came at 6:30 pm on my LAST night when I was getting ready for dinner. The cleaner acted put out that she had to wait ! So rude !!Trash bags and cleaning carts lined the hallways all three days I was there. The views were awesome and front desk staff was very hospitable
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Alisha

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Silvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 19일
Dear Silvia, Thank you for being our guest and for your high rating. It is always exciting to know that we exceeded your expectations, and we are pleased you enjoyed your stay. Rising 73 floors above the heart of the city, we offer our guests attentive service, thoughtful amenities, and an exceptional location. It was our pleasure serving you at The Westin Peachtree Plaza, Atlanta, and we hope to see you again soon. Be Well,Shamir Joseph,Director of Rooms Operations

6/10 - 괜찮아요

Romane Janvier

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
the cleanliness was awful. i had stains on my towels and hair in my bathtub.
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 17일
Dear Ms. Janvier, Thank you for taking the time to evaluate our hotel. First impressions are vital for setting the tone for an exceptional stay, and we are disappointed with the issues you experienced. We focus on rejuvenating and recharging our guests with fresh and thoughtful accommodations; therefore, we want to apologize for the oversights with your guestroom. We hope you will return for the seamless hospitality for which we are known. Be Well,Shamir JosephDirector of Rooms Operations

10/10 - 훌륭해요

Lisa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great one night stay. Close to the passport agency which is what we needed.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

TJ

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 5월에 4박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 16일
Dear Guest, Thank you for your recent stay at The Westin Peachtree Plaza, Atlanta and for posting a generous review of our hotel. It is a pleasure to know that we exceeded your expectations and that you left with replenished spirits. We enjoyed having you as our guest, and we hope to see you again on your next visit to our city. Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great experience will stay again
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Damien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere was great and the view was amazing.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Jihyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 15일
Dear Jihyun, Thank you for choosing The Westin Peachtree Plaza, Atlanta, and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well,Shamir Joseph,Director of Rooms Operations

2/10 - 너무 별로예요

Mario

No shampoo. No conditioner. No body wash. Pool was close (the purpose of the trip was a weekend with the kids). Electrical outleet in the room were not working (some).
2024년 5월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 13일
Dear Mario, We appreciate you for being our guest and for taking the time to review our hotel. We want to thoughtfully craft experiences to ensure our guests rise refreshed every day. Therefore, we hope you will accept our apologies for the inconvenience and frustration you and your family experienced due to the concerns in your guestroom. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We invite all of you to revisit for the integrated, revitalizing experience you deserve the next time you are in Atlanta. Thank you for choosing Westin, a place where together we rise.Be Well,Shamir Joseph,Director of Rooms Operations

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 14일
Dear James, Thank you for taking the time to rate your experience; we love that you could join us. However, we are sorry if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 13일
Dear Seth, Thank you for being our guest and for the generous review. It is always exciting to know that we exceeded your expectations, and we are pleased you enjoyed your stay. Rising 73 floors above the heart of the city, we offer our guests attentive service, thoughtful amenities, and an exceptional location. It was our pleasure serving you at The Westin Peachtree Plaza, Atlanta, and we hope to see you again soon. Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Dina

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 14일
Dear Dina, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Peachtree Plaza, Atlanta, and we hope to see you again soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Eliut

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice view to the city
2024년 5월에 1박 숙박함

8/10 - 좋아요

Andraya

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Didn’t like that they charge guests of hotel a daily fee of 60 dollars to park sundial restaurant was 45 min sitting before food was brung out and 2 waiters
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Jamie

별로예요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 12일
Dear Jamie, Thank you for your review and for letting us know you enjoyed your overall visit. We are grateful for your feedback as we continually strive to strengthen our guest experience. It was our pleasure accommodating you, and we hope you will stay with us again whenever your travels bring you to the area.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Cortez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great trip
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 14일
Dear Cortez, Thank you for being our guest and for the gracious review. It is always exciting to know that we exceeded your expectations, and we are pleased you enjoyed your stay. Rising 73 floors above the heart of the city, we offer our guests attentive service, thoughtful amenities, and an exceptional location. We loved serving you at The Westin Peachtree Plaza, Atlanta, and we look forward to welcoming you again soon. Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Christie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safety
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 10일
Dear Christie, Thank you for choosing The Westin Peachtree Plaza, Atlanta. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love knowing you had a rejuvenating experience with us. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

laurence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hotel gym and pool. The staff was so friendly and helpful.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Michelle 님, Tampa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. The room was spacious, clean & comfortable. Housekeeping was a problem because I requested two days of cleaning and they never cleaned the room. Super convenient to the Americasmart. I definitely will stay again.
2024년 3월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 5일
Dear Michelle, Thank you for choosing The Westin Peachtree Plaza, Atlanta, and for sharing your generous review. We are glad you had a pleasant stay and that our immaculate and thoughtfully crafted accommodations enhanced your visit. It was also a pleasure reading our location proximity to AmericasMart worked well for your travel plans. That said, we are sorry for the disappointment you experienced with our housekeeping service; we will address this with our team to ensure we are appropriately responding to every guest request. Thank you again for your feedback, and we love knowing you plan to return; we look forward to it.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Alvaro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel in downtown Atlanta, walking distance to poultry show and other ammenities.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Santonia

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 2일
Dear Santonia, Thank you for being our guest and for your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well,Shamir Joseph,Director of Rooms Operations

2/10 - 너무 별로예요

Ryan

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked in at 4pm. Room wasn’t ready until almost 7pm. Shower was dirty. We used to stay here every time we came to Atlanta, but unfortunately we will be finding another option moving forward.
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 30일
Dear Ryan, Thank you for staying with us and for sharing your feedback. We are very sorry that your guestroom was not ready upon your arrival and for any frustration and inconvenience this caused you. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and understanding. We also offer our apologies for the cleanliness issues you had; we have shared your review with our associates as we continuously strive to enhance our guest services. Thank you again for your loyalty to our hotel, and we hope to welcome you back so we can provide you with the outstanding experience you always deserve and that you have come to expect from us.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Dan 님, Newnan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Altramice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel property was beautiful, room was beautiful over looked the city, it was very convenient to most attractions so we were able to walk wherever we wanted to go. Also Uber was convenient to the hotel as well only down side is there’s a lot of homeless people around the building as you’re coming in and out on each entrance, other than that my stay here was amazing
2024년 4월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 29일
Dear Altramice, Thank you for choosing The Westin Peachtree Plaza, Atlanta, and for the kind review. We are glad you loved our thoughtfully crafted property with energizing views and that our dynamic location just moments from some of Atlanta's most popular attractions added to the enjoyment of your visit. That said, we regret not meeting all of your expectations; please know our front desk is available at all times to help make you as comfortable as possible. Thank you once more for your feedback, and we look forward to welcoming you again soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything and everyone was very nice. Room was great, nice view, and very convenient.
2024년 4월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 30일
Dear Jacqueline, We are pleased to know you enjoyed your stay with us. It is always wonderful to hear that our guests were able to relax and feel at home in our well-appointed guestrooms, all of which offer beautiful views and our signature Westin Heavenly Bed. We are also glad our intuitive associates helped elevate and optimize your time with us. Thank you for the kind comments about your visit, and we look forward to welcoming you back to The Westin Peachtree Plaza, Atlanta.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a wonderful experience and the sun dial restaurants was heaven for our anniversary
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 29일
Dear Edna, Happy Anniversary. We are thrilled that you chose The Westin Peachtree Plaza, Atlanta to be part of such a momentous occasion. It was a pleasure learning you had a great stay and that you were able to soak in the unrivaled 360 views of downtown Atlanta from The Sun Dial Restaurant, Bar & View. Thank you for your gracious feedback, and we look forward to exceeding your expectations again.Be Well,Shamir Joseph,Director of Rooms Operations

4/10 - 별로예요

Adrienne

2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 18일
Dear Adrienne, Thank you for choosing us and for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Be Well,Shamir Joseph,Director of Rooms Operations

2/10 - 너무 별로예요

Christopher 님, Ellenwood

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not have room available 3 hours after check in time no notifications on when would be ready and still will charge for a night though they did not have rooms available.
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 29일
Dear Christopher, Thank you for being our guest and for sharing your thoughtful review. We sincerely apologize for any billing-related concerns you had and if these were not resolved to your satisfaction. We will follow up with the appropriate individuals as we want every guest to know their importance and our dedication to outstanding service. It was also disappointing to learn about the inconvenience and frustration you encountered upon arrival. This is certainly not the kind of experience we strive to provide our valued guests. We understand the importance of a smooth check-in process, and we will address the issue to prevent similar situations from occurring in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless stay we are known for.Be Well,Shamir Joseph,Director of Rooms Operations

4/10 - 별로예요

Joshua

2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 18일
Dear Joshua, Thank you for being our guest and for leaving a feedback of your stay. Please accept our apologies for any concerns that inconvenienced you during your visit. We regret not exceeding your expectations, and we hope you will give us another chance to provide you with the intuitive, meaningful service you should always expect from us. Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

ijah

2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 18일
Dear Ijah, Thank you for choosing our hotel and for sharing your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay
2024년 4월에 5박 숙박함

8/10 - 좋아요

Tony

2024년 4월에 4박 숙박함

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 26일
Dear Andrea, Thank you for leaving a positive rating about your stay at The Westin Peachtree Plaza, Atlanta, one of downtown's most iconic landmarks. We are pleased to know you enjoyed your overall time with us and hope to see you again soon.Be Well,Shamir Joseph,Director of Rooms Operations

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was a lot of dust and odor.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kimberly 님, Opelika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 10일
Dear Kimberly, Thank you for your great rating of The Westin Peachtree Plaza, Atlanta. We are dedicated to making each guest's experience seamless and meaningful, and we are pleased to know how much you loved your time with us. We look forward to welcoming you again soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Amiaya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everyone was very professional and polite
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 22일
Dear Amiaya, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Peachtree Plaza, Atlanta. Your compliments were a pleasure to read, and we enjoy knowing that our associates helped to enhance and optimize your stay. We will share your generous remarks with everyone, and we look forward to welcoming you back very soon.Be Well,Shamir Joseph,Director of Rooms Operations

8/10 - 좋아요

Anael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2024년 4월에 4박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 23일
Dear Anael, Thank you for choosing The Westin Peachtree Plaza, Atlanta. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Fredrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Excellent customer service
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 20일
Dear Kenya, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Peachtree Plaza, Atlanta. We look forward to your return and wish you all the best with your future travels.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Kalandra

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best place to stay in the Atl. It’s my new go to. The staff was so friendly and polite. They made sure we understood everything about the hotel. The valet staff were generous and always kept a smiling face.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked my room to take the LSAT test because I needed the peace and quiet to concentrate. Test was 7 hours and outside of one time where some people in the hallway were noisy, it was the absolute best
2024년 4월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 17일
Dear Tamika, We are pleased to know you enjoyed your stay with us. It is always wonderful to hear that our guests were able to feel at home in our well-appointed guestrooms decorated in soothing tones offering a quiet retreat. Thank you for all of your feedback, and we look forward to welcoming you again to The Westin Peachtree Plaza, Atlanta.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Lais

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room had a very strong smoking odor, a very small bath
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 15일
Dear Lais, Thank you for being our guest and for your thoughtful review. We apologize for not meeting all of your expectations in your guestroom; we will share your comments appropriately as we continually strive to enhance our guest experience. We have also noted your specific feedback about the size of the bathroom. Thank you again for your business, and we hope to welcome you back soon.Be Well,Shamir Joseph,Director of Rooms Operations

10/10 - 훌륭해요

Breona 님, Buffalo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 16일
Dear Breona, Thank you for choosing us and for taking the time to share your perfect rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Peachtree Plaza, Atlanta your home whenever your travels bring you to the area.Be Well,Shamir Joseph,Director of Rooms Operations