외부 세부 사진

폭스홀 리조트 여행 후기

4 out of 5
폭스홀 리조트
8000 Capps Ferry Road, Douglasville, GA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 37개 이용 후기 중 19개" "
평점 8 - 좋아요. 37개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 3개" "
평점 4 - 별로예요. 37개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 2개" "

9.0/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Michelle

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I would like to start with the positive. The staff (especially Gabriel and Amanda) were absolutely amazing. They were very accommodating and pleasant. The rooms and grounds were very clean.  The place for improvement was the lack of staff. We weren't able to do several activities because staff was not available. Also, when I hear the word "resort," I imagine not having to leave the premises unless I want to. Well, we had to leave the premises to go get breakfast (a 25-minute drive) because full breakfast is not available on Friday or Saturday. We also had to order Uber Eats for  dinner because the dinner menu was very limited.  Also, we had three bedrooms, which do not include a table or chairs to sit and dine, play board games, etc. I would recommend updating the website so guests are fully aware of what to expect upon arrival. Lastly, I would return again, but now I know what to expect. Foxhall has great potential, and I am looking forward to returning in the future.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alexandra

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Joseph P.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 16일
Thank you so much for the 5 out of 5-star rating, Joseph! We are so happy to hear that you enjoyed your overall stay with us! We look forward to hosting you again soon.

4/10 - 별로예요

Tammy

2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 4일
Thank you for taking the time to share your rating with us, Tammy. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 20일
We truly appreciate you taking the time to share your rating with us, Ronald. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

4/10 - 별로예요

Scott

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
For the price charged the property was a 5 star for views the staff a low 2. The accommodations were subpar with barely any soaps, shampoos or coffee in room. And when asked about these the answers should have been what room and we will get these things handled, instead it was come back up front and we can hand you some more? Weather was gorgeous and the staff should’ve had large nightly fires lit by polo grounds for guests to enjoy but they didn’t
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 17일
Thank you so much for taking the time to share your experience from your recent stay with us, Scott. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; your experience is not the norm and is certainly not acceptable at our hotel. It is always of utmost importance to us to ensure that our guests and customers leave the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 - 좋아요

cynthia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would come back in the Summer
The stay was okay, the shower handle was weird, and I could not figure out how to turn on the hot water. If we were staying another day I would have reported it broken. Looks like the resort could be a lot of fun in the summer. I would recommend it for a wedding party for sure.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 7일
Thank you for taking a moment to share your experience from your recent stay with us, Cynthia. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you again for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jeremiah

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So many things to do!
2023년 7월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 12일
It was a pleasure to welcome you as our guest, Jeremiah, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 - 훌륭해요

carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 7일
Thank you so much for your 5-star rating, Carlos! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 - 훌륭해요

Gabrielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Foxhall Resort
Beautiful resort with lots to do. Was there for a wedding and it was a beautiful venue. Very fun! Restaurant had great food and the market had really good coffee! Front desk attendant Micki was the height of my stay. She assisted me in a little issue I had upon checking in and was adamant on making sure everything went well for me. She said she was the supervisor but she deserves a raise!!!
2023년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 7일
Thank you for taking a moment to share your experience, Gabrielle. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

4/10 - 별로예요

Angela

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Emily

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Amanda 님, 2022년 9월 27일
Thank you for your review of our property. We hope to see you again soon!

10/10 - 훌륭해요

Vinil

좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a relaxing stay with so much to do. Staff was super friendly and helpful. Food was amazing!!
2022년 4월에 2박 숙박함
답변 제공: Foxhall Team 님, 2022년 4월 12일
Thank you Jill for sharing your feedback! We are thrilled that everything was to your liking and you enjoyed your stay. We hope you will visit again soon!

10/10 - 훌륭해요

HESHAM 님, RIYADH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EVERYTHING IS OUTSTANDIN
2022년 3월에 3박 숙박함
답변 제공: Foxhall Team 님, 2022년 3월 21일
Thank you kindly! We truly enjoyed hosting you and are glad you loved your stay with us!

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Alicia, Front Office Manager 님, 2022년 1월 18일
Thank you for your kind review!

4/10 - 별로예요

Reese

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
View of lake
2021년 11월에 2박 숙박함
답변 제공: Alicia, Front Office Manager 님, 2021년 12월 5일
Hi Reese, Thank you for taking the time to review your stay with us. We would have loved the opportunity to make things better while you were here! We're glad you enjoyed the view of the lake. Please feel free to share with us next time anything we can do to improve your stay! Safe and happy travels to you!

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Alicia, Front Office Manager 님, 2021년 12월 1일
Thank you Frank, we are so glad you enjoyed your stay!

8/10 - 좋아요

Britt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lake house feel
Neat place to stay.
2021년 11월에 1박 숙박함
답변 제공: Bob 님, 2021년 11월 11일
Thank-you Britt for your post. We hope you have an opportunity to return to the Foxhall Resort soon. Our mission is to provide Unique Experiences, Lasting Memories-Naturally

8/10 - 좋아요

Shemika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the quietness didn't like how we had to check in at 4 and all the activities stopped at 4:30 but will definitely come again and soon!
2021년 9월에 1박 숙박함
답변 제공: Alicia, Front Office Manager 님, 2021년 10월 2일
Thank you Shemika for sharing your experience with us! We're glad you enjoyed your stay. When you return, please feel welcome to pre-register at the front desk to receive your access wristband, then enjoy the resort until check in or a room is available. We'll even hold your bags for you if you'd like! Looking forward to seeing you soon!

6/10 - 괜찮아요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
All the beautiful water lakes , ponds and river. On Sunday you should be able to access all activities & amenities.
2021년 8월에 1박 숙박함
답변 제공: Bob Holsten 님, 2021년 8월 23일
Thank-you Theresa for your comments. Please check your email, as I responded directly to your email to me. Again, constructive feedback is always welcome, and I trust you have an opportunity to visit us in the near future. Safe Travels Bob

4/10 - 별로예요

Kelli

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We stayed at Foxhall because we were in town for a wedding at the resort. Check in was at 4. Exactly 4 - no earlier. The wedding started at 5, so we sat outside by the pool for 5 hours waiting for check in. The pool looked nice, but since I only had an hour to get ready for the wedding I didn’t want to get wet. Our room was nice (Lakeside King). One of our friends rooms didn’t have working AC so he was moved to another room that was significantly smaller and no refund was offered. The service was lacking at this facility. Gorgeous area with a lot of potential, but the service caused some headaches.
2021년 7월에 1박 숙박함
답변 제공: Bob Holsten 님, 2021년 8월 2일
Thank-you Anonymous for taking to your time to let us know which areas of our service we can improve. It is only through valuable feedback from our guests that we can continue to monitor and improve our services and hospitality. Please note I will discuss your issues with our department managers to address. Again, thank-you for your comments and for staying at the Foxhall Resort. Bob Holsten General Manager

10/10 - 훌륭해요

Almanzia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice retreat near Georgia
Nice getaway from Atlanta. We took advantage of the long nature walks along the Chattahoochee River. We stayed in a villa which was nice, but had some minor maintenance issues which were a little distracting given the $400+ pee night price tag. For example, the toilets were running and the sliding door didn't latch securely. During COVID-19 the restaurant hours and menus were limited but we enjoyed everything we ordered. Sitting by the fire pit was fun with friendly visitors and locals alike. If you don't like the sounds of shotguns, you might not be a fan. We couldn't hear it inside our villa but outside you could hear constant shooting.
2021년 3월에 2박 숙박함

8/10 - 좋아요

KJohn 님, FAIRBURN, GA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was quiet, organized and clean. If you rent a villa bring a toaster or hot plate if you want to cook. There is a microwave available to warm food.
2020년 11월에 2박 숙박함

8/10 - 좋아요

Aarti

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태
2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Samira 님, Alpharetta, Ga

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Everything was closed, restaurant and activities. It was only 5 people in the whole resort, hardly no staff, the maintenance guy was the after hours concierge because they do not have staff. The rooms are beautiful but the resort is dead they should not be open for business right now. I am so happy that I only booked one night, the only thing the resort was missing was Zombies, I whole vibe and energy felt like the world ended and we was the only ones on the planet.
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Cherisse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice property, limited food options
Very nice setting and nicely appointed rooms. The roads on the property were in poor condition and we had some trouble with the heating and air conditioning not functioning. Also, rather a secluded setting with few nearby (especially on-campus) food options. Better bring your breakfast because the onsite restaurant opens 11:30.
2020년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: Amber 님, 2019년 7월 19일
Thank you for your rating. We would love to receive suggestions from you on what could have made this a 5-star experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Great place. Beautiful rooms nice staff. Excellent sporting clays course. Rest food was very good. Will go again. Dd
2018년 9월에 1박 숙박함
답변 제공: Max 님, 2018년 9월 15일
Hey D, Thank you for taking the time to share your experience with the Expedia community. We're thrilled you enjoyed your time with us; sounds like you were able to enjoy every facet of the Resort. We look forward to seeing you again!

10/10 - 훌륭해요

ed 님, Memphis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bucolic setting, excellent staff. Will go there again in a heartbeat.
2018년 8월에 1박 숙박함
답변 제공: Max 님, 2018년 8월 28일
Hey Ed! Thank you so much for taking the time to share your experience. We're thrilled you enjoyed your time here with us at Foxhall, brief as it was. We hope to see you again, next time you pass through the area!

10/10 - 훌륭해요

Linda 님, Johns Creek, GA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, relaxing setting. Had a wedding at the Legacy Lookout - Stunningly Beautiful! It was perfect. I tried to think was there anything that could have made this perfection even better - only one, no drizzle of rain! Rain was short and back to perfection. 4 bedroom cottage was perfect for a gathering place. Awesome !!! Can’t wait to go back to Foxhall. Paddock Restaurant a must for dining !!
2018년 8월에 2박 숙박함
답변 제공: Max 님, 2018년 8월 21일
Hi Linda, I hope you are having a wonderful day and that your travels back home were pleasant! On behalf of the Foxhall team, it was a pleasure to have you stay with us and to host your wedding at Legacy Lookout! Thank you for taking the time to provide your feedback. We look forward to welcoming you back again and wish you all the best!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Most unorganized business in Georgia.
Don’t show up after 7....Late? 8:30pm is not late. The staff never even answered our calls when trying to check in. We booked another hotel and thankfully was able to get some rest at about 11 o’clock at night. Looks like I’ll stop using Expedia in the future.
2018년 5월에 3박 숙박함
답변 제공: Max 님, 2018년 7월 23일
Thank you for taking the time to share your comments regarding your stay at Foxhall Resort. Please allow me to sincerely apologize for failing to deliver exceptional service and falling short in meeting your expectations. Our Welcome Center closes at 7 on weekdays, 11 on weekends; our team always communicates to our upcoming guests in regard to our hours of operation. Your feedback is very important as it helps to guide us to continually improve our service. My management team and I are taking appropriate measures to address the availability issues you mentioned. Thank you again for your time and have a wonderful day.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
When construction is complete, it will be nice!
The land is absolutely beautiful and although the cottage we stayed in (402) wasn't being worked on, the building next to us was. And when I say worked on, I mean literally being built. We received no warning about the construction going on (& it was everywhere). The room is very nice, but the bathroom doesn't make sense to me (no counter space at all and no fan in the bathroom). For less than what we paid, I could have stayed in a 4 star, and highly rated hotel in downtown Atlanta and received free breakfast the next morning. Once things are complete and all amenities are available I could maybe understand the high price of the room, but it felt like we were definitely over paying for what we received. As I read on another review somewhere, it is somewhat in the middle of nowhere so definitely have a full tank of gas before arriving. Also saw a cop on my way in and on my way out.
2018년 4월에 1박 숙박함