We lived in Atlanta for 35 years. This Hilton was built in 1986. By the looks and condition of it it has apparently never had an upgrade or refresh since. We are easy going people and not at all picky, but this Hilton was a disappointment.
1. All hall carpets are threadbare, worn and dirty looking.
2. The wallpaper on hall walls is old and stained with tears in it.
3. The room wallpaper is in the same condition.
4. There was no microwave oven in room.
5. There was no ceiling vent fan or heater in the bathroom.
6. We had to run the water for 15 to 20 minutes some days to get water hot enough to shower. Apparently, this has been an issue for some time.
7. Some outlets and charging stations in the room were inoperative.
8. The light fixture in the bathroom was old and dirty.
9. There is no complimentary continental breakfast! That costs $13.95 + tax per person! At these room rates, that's outrageous!
10. We were met with attitude by guest services when reporting issues with our room. Like they didn't want to be bothered.
11. The painted doors and surfaces are in the rooms and halls are faded, dirty looking and peeling.
12. The ice machine on our floor was broken.
Notes: John, the plumber, who was sent up to deal with our hot water issue, was helpful and pleasant.
Summary: This hotel has apparently gone 37 years without an upgrade. The over all worn out condition is an embarrassment to the Hilton name. We'll never go back. There are way nicer places to stay for a better value.