수영장

인 앳 더 피치트리스, 어센드 호텔 컬렉션 여행 후기

2.5 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 172개" "
평점 8 - 좋아요. 1000개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 179개" "
평점 4 - 별로예요. 1000개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 282개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Young Kuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가격과 청결도는 우수합니다.
- 아틀란타 다운타운에 위치한 호텔로 가격은 저렴하고 청결도 등은 비교적 우수합니다. 그러나 큰 길가에 위치해 있어서 밤에 좀 시끄럽습니다.
2019년 10월에 2박 숙박함
답변 제공: General Manager 님, 2019년 10월 23일
Dear Young Kuk, We can't thank you enough for making Inn at the Peachtrees part of your recent trip. It is delightful to hear that our well-maintained property and convenient location became the highlights of your stay. We will keep your comments about the unwanted noise you experienced and use it to further improve our guest accommodations moving forward. Hopefully, you will enjoy your next stay with us even more. Hotel Management

10/10 - 훌륭해요

Mary E.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient hotel for walking around the area, very nice to have parking onsite.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Thank you for your review, we are glad you enjoyed your stay and hope you will choose to stay with us in the future!

6/10 - 괜찮아요

Latoya

좋아요: 직원 및 서비스
The hotel stay was okay, not what l expected
2024년 3월에 4박 숙박함
답변 제공: Oliver 님, 2024년 4월 2일
Thank you for staying with us at the Inn AT The Peachtrees. We do apologize for not exceeding your expectations during your stay. We are working to improve the service and the facilities. Please allow us another opportunity to exceed you expectations on your next trip. thank you

2/10 - 너무 별로예요

Lisandra

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, the carpet was stinky, sheets and towels were dirty. The size of the beds were full size, so is no 2 bed queen size as advised. Extremely small the bathroom. Breakfast last for 20 min…. Very basic, there’s no even yogurt. Atlanta city is beautiful however there’s homeless and drugs all around, very sad.
2024년 3월에 2박 숙박함
답변 제공: Curtis 님, 2024년 4월 1일
Dear Lisa,Im so sorry you did not enjoy your stay here at the Inn of The Peachtree Hotel. The breakfast last for 2 hours and It come with waffle, meat, fruit, coffee, muffins, eggs, and grits for free at no extra charge. We will look into adding yogurt.SincerelyCurtis

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Wendy,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Oliver 님, 2024년 3월 31일
Thank you for staying with us at the Inn at The Peachtrees. We really are thrilled that you enjoyed your stay with us. Please remember us in your future travels.

10/10 - 훌륭해요

Tatyana

출장 여행
좋아요: 편의 시설/서비스
Great experience
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Guest,Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific that made your experience memorable, please feel free to let us know. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Raymond 님, Evans

출장 여행
A nice place to stay for the nigh.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a nice place to stay for the night. Providing a comfortable and pleasant experience for our guests is our priority, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Cheri

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
On the positive side: The property was conveniently located near the sites we were there to see. We were able to walk nearly everywhere. The staff was very friendly. On the negative side: The property is quite run down and there are several homeless people right outside the hotel.
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,Thank you for your feedback. We're glad to hear that our convenient location and friendly staff contributed positively to your stay. However, we apologize for the condition of the property and any discomfort caused by the presence of homeless individuals nearby. We will address these issues to enhance the overall experience for our guests. We hope to welcome you back soon.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was dirty and the bathroom door wouldn't shut all the way. The elevator sounded like it was about to fall apart. The walls were so thin you could hear everything going on in the other rooms and hallway and the bedroom window was facing the hallway with basically see through curtains. I felt really unsafe in my room at night and anytime I had to leave the room. It smelled like weed in the patio area and some hallways. The bed and pillows were uncomfortable and the TV didn't work. Housekeeping never came by either to take out the trash. If I had to choose between staying here again or not going on another trip I'd stay home. The only good thing about this hotel was the location.
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Guest,Thank you for the stay and for sending this detailed feedback. I am extremely sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. Your observations are very important to us. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. Despite your disappointment, we hope you will consider giving us another opportunity.Sincerely, Hotel Manager

8/10 - 좋아요

Ramona

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was fantastic. It was incredibly loud due to people racing each night which is unfortunately outside of anyone's control. The hotel parking made me feel a little safer because it is not accessible from the street.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 17일
Dear Guest,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience with our staff. We apologize for the noise disturbance caused by outside activities, which is beyond our control. However, we're glad to know that our hotel parking provided you with a sense of safety. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mechael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was one of the best stay’s I’ve had. The room was clean breakfast was good as well and the staff was welcoming.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Mechael,Thank you for your wonderful feedback! We're delighted to hear that your stay was one of the best and that you found the room clean, enjoyed the breakfast, and felt welcomed by our staff. Providing a positive and comfortable experience for our guests is our goal, and we're thrilled to know we achieved that during your stay. Your kind words are greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cristi

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not enjoy finding out that my room was not located on a closed floor but rather had a door to the outside, that should have been stated prior to me booking. Being a woman who as traveling alone I did not feel safe.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 8일
Dear Guest,We apologize for any discomfort or concern caused by the room location not being communicated before your booking. Ensuring our guests' safety and comfort is our top priority, and we regret any inconvenience you experience. Your feedback is valuable, and we will take steps to improve our communication regarding room features for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Zhen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very dirty and looked like it hasn't be cleaned very well. The bathrooms ventilators didn't work and when you took a hot shower, the bathroom was filled with fog. I couldn't breathe inside the bathroom with so much fog. When I came out of the shower, I felt so dizzy and wanted to vomit. The parking lot was way too small.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Zhen,Thanks for your feedback. I am deeply sorry to see that our hotel fell short of your expectations. We will take on board your valuable feedback and try to make changes accordingly. Please allow me to assure you that your feedback will be shared with the relevant departments to provide the guests with better customer service. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Anne Michele

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 21일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay on Expedia. We appreciate your honest review, as it helps us to continuously improve our services. We're pleased to see that there were positive aspects of your stay. However, we also note your rating of 3 out of 5, indicating there may be areas where we fell short. Your insights are valuable to us, and we would like to learn more about the aspects that led to this rating to better address any concerns.Sincerely, Hotel Manager

4/10 - 별로예요

Maidli 님, Marlborough

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Maidli,We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If you have specific concerns or areas where we can improve, please let us know. Your input is valuable, and we aim to address any issues to ensure a better experience in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rolando G 님, Hialeah

좋아요: 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 19일
Dear Rolando,Thanks for choosing our hotel for your stay and the 5 rating you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

4/10 - 별로예요

patricia

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close the passport agency and staff was really nice, but I almost didn't sleep since my husband and I felt so unsafe. The staff was very nice and gave us a room inside that wasn't accessible from the street since we had a small child. I feel bad giving such poor rating since staff was so nice, but the hotel conditions and location is awful. I wanted to leave as soon as I pulled into the creepy parking garage.
답변 제공: Hotel Manager 님, 2024년 1월 16일
Dear Patricia,Thank you for your feedback. We understand your concerns about the hotel conditions and location. Your safety and comfort are of utmost importance to us, and we regret that your experience fell short of expectations. We are grateful for your acknowledgement of the staff's efforts to accommodate your needs. Your feedback is valuable, and we will use it to address the issues you've raised. We hope to have the opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Alex 님, Tustin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The front door had a gap that allow a massive amount of cool air in the room, there was a long female hair under the sheets, the fixtures were loose and falling apart from toilet paper holder to lamps, to the hair dryer
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Alex,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Herman

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst broom I’ve ever stayed in
This hotel was absolutely underwhelming the false advertisement the rooms look nothing like they advertise. I had stains on my sheets everything in there, looked like they got it from a thrift store roaches. None of the outlets worked except one. The phone had no plug-in, so in case of an emergency, I would’ve had to use my phone very unsafe environment, dirty very dirty and I am just so disappointed and they had the nerve to charge me a deposit so I hope and pray that they don’t try to charge me for all the damage that was already done. I moved out of the first room into another room that was even worse the water in the shower let it the floor, and there were roaches this hotel needs to be shut down immediately, this was one of the most terrible hotel room I’ve ever stayed in
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Herman,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Zackery

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Zackery,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Hope to see you again soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly Concern
The hotel was nice, the furniture was scrapped up, but otherwise okay. My complaint is that they withheld an additional $100.00 for commodities and its taking days for them to refund my account.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Eddie,Thank you for sharing your experience, and we apologize for any inconvenience with the furniture's condition and the delay in refunding the additional amount. We understand the importance of a timely resolution, and we will investigate the delay and expedite the refund process. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Robert,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Joseph

가족 여행
Small rooms. Pleasant lobby area. Pleasant front desk people. Loud at night with people yelling in courtyard.
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Joseph,Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks and will work on addressing the issues you have raised. We look forward to welcoming you again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

evan

2023년 12월에 2박 숙박함

4/10 - 별로예요

Larry

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was mislead by the pictures that were online. Was very disappointed when I arrived at the location.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Larry,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

4/10 - 별로예요

Sandy

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in the heart of downtown . Very close to everything
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Sandy,Thank you for your feedback. We're glad to hear that our location was convenient for you and provided easy access to everything. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Tamesha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing!!!
2023년 12월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Tamesha,Thank you for your stay. It's fantastic to hear that you had such a positive experience with our staff! We take pride in providing exceptional service, and it's wonderful to know that our team made your stay memorable. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Wendy,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Biswajit

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Biswajit,Thank you for the review. It is really great to find out that you had a very good time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tamesha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the staff is awesome. I stayed at this location more than ten times and the service is always great !!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 7일
Dear Tamesha,Thank you! Thank you very much for your stay and the wow feedback.We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Terence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
,
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for the review Terence. We are glad you enjoyed your stay here and hope you'll choose us again in the future!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One thing I liked is the location and the parking wasn’t as expensive as other locations. The parking lot is slightly difficult to navigate for a bigger vehicle but is secured which was great to have.
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Thank you for your review William. We are glad you enjoyed your stay and hope you'll choose us again in the future!

10/10 - 훌륭해요

Bertha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Thank you for the review Bertha! We are glad you enjoyed your stay and hope you'll choose us again in the future!

6/10 - 괜찮아요

Jeffrey

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms are outdated, Need to do something about the TV / Cable situation.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Thank you for the review Jeffrey, we apologize if it wasn't what you were expecting. We are going through renovations soon so we hope you'll give us another chance in the future.

4/10 - 별로예요

Benedict

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This an older property and it's upkeep is poor.
2023년 11월에 7박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
We are sorry your experience wasn't great Benedict, we are going through renovations soon so we hope you'll give us another chance in the future!

4/10 - 별로예요

Jasmine

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was not clean. TV did not work properly. No remote. Dirty refrigerator.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Jasmine,Thank you for the feedback. We apologize for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll address this matter with our housekeeping team to ensure that we uphold the highest standards of cleanliness in all areas of our property. I hope you will visit again soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Lal

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Guest,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice an cozy. Friendly staff, decent breakfast.
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Lyle,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and cozy, with friendly staff and a decent breakfast. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Hello, we appreciate your review and are glad you enjoyed your stay! We hope you'll choose to stay with us again in the future.

6/10 - 괜찮아요

Bryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Guest Services 님, 2023년 11월 21일
Hello Bryan, we're sorry if your stay wasn't what you are expecting. We hope you'll give us another chance in the future.

10/10 - 훌륭해요

Brooke

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Brooke,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 11월 19일
Hello Edward, we really appreciate the good review and are so glad you enjoyed your stay!

10/10 - 훌륭해요

Tamesha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in a great location and the staff is awesome!!!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Tamesha,Thank you for your stay. It's wonderful to hear that you enjoyed our property's great location and had a positive experience with our amazing staff. Your feedback means a lot, and we look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Stella

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 17일
Dear Stella,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Peachtree
Hotel itself is decent. Beds are comfy. Room was clean. Parking is not included, but they do have a private paid lot.
2023년 11월에 1박 숙박함
답변 제공: anthony 님, 2023년 11월 16일
To whom this may concern we appreciate you for staying with us hope to see you again.

2/10 - 너무 별로예요

Stephanie

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel had bed bugs
2023년 11월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Stephanie,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Valeria

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The sink has a leak. The sheets were stained and mini fridge was not functioning. The vent in the bathroom had visible mold.
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 7일
Hello Valeria, we're sorry the hotel wasn't up to standards and that you were unable to enjoy your stay. We are going through renovations soon and hope you'll be willing to give us another chance in the future!

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 7일
Dear Alex,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.