외관

라 퀸타 인 & 스위트 바이 윈덤 애틀랜타 에어포트 노스 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 2548개 이용 후기 중 1069개" "
평점 8 - 좋아요. 2548개 이용 후기 중 672개" "
평점 6 - 괜찮아요. 2548개 이용 후기 중 366개" "
평점 4 - 별로예요. 2548개 이용 후기 중 203개" "
평점 2 - 너무 별로예요. 2548개 이용 후기 중 238개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

eunseol

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 3월 20일
Dear Eunseol, We deeply apologize for any disappointments you encountered during your stay. We're committed to providing exceptional hospitality to every guest, and we would be honored to have the chance to show you the outstanding stay you deserve in the future.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

JOONGSEOB

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그냥저냥 평범했어요
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Joongseob, We appreciate your gracious rating about your stay at La Quinta Inn & Suites Atlanta Airport North. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Ikwon

2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 13일
Dear Ikwon, Thank you for the perfect rating. We are glad you had a wonderful time at La Quinta Inn & Suites Atlanta Airport North. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Isaac Leonards,General Manager

10/10 - 훌륭해요

YUNHEE

2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 1일
Dear Yunhee, We are delighted you had an outstanding stay at La Quinta Inn & Suites Atlanta Airport North and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,Isaac Leonards,General Manager

6/10 - 괜찮아요

Hye Won

2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 19일
Hye, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

lyu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 14일
Lyu, thank you for rating your stay at La Quinta Inn & Suites Atlanta Airport North. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Dooil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than expected. Breakfast was good. Recommendable.
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 15일
Dooil, thank you for taking the time to review your experience at La Quinta Inn & Suites Atlanta Airport North. We are delighted that you had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets started off on the right note. We will enjoy sharing your kind remarks with them. We hope to be your hotel of choice whenever your travels bring you back to Atlanta. Thank you once again for recommending us to future guests. Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location.
No shuttle to international airport. So needed to get to the domestic airport to take the shuttle. The shuttle driver was rude and not helpful.
2022년 1월에 1박 숙박함
답변 제공: General Manager 님, 2022년 1월 12일
Thank you for staying at La Quinta Inn & Suites Atlanta Airport North. We are glad you were pleased with our wonderful location. However, we regret the disappointment you had with our shuttle service. We value your feedback and will use it to ensure future guests do not experience the same. We hope you will choose us again whenever your travel brings you our way. Best Regards, General Manager

2/10 - 너무 별로예요

Kun

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
처음 체크인 시부터 불친절한 얼굴로 맞이하는 직원분을 비롯하여 냄새나는 방.. 머리카락이 떨어져있는 화장실... 정말 두번다시 이용하지 않을 것입니다
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 11일
Thank you for sharing a review. We work very hard to create a clean and comfortable environment for our guests, but it sounds as if we fell short of our usual standards this time. Cleanliness is very important to us, and we apologize for letting you down. Appropriate measures will be taken to make sure this does not happen again. Also, we want every guest to be treated with respect and authentic, friendly service. Therefore, we sincerely apologize if this was not your experience. Your feedback will be used to improve our services, and we appreciate your patience. If you give us a second chance in the future, we are sure you will have a much better time. Best Regards, General Manager

10/10 - 훌륭해요

Melanie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect. Trouble free. Easy. Fast.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Melanie, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet and so close to airport.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Nancy, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are delighted to learn you liked our well-maintained property, relaxing atmosphere, and convenient locations. It was a pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Isaac Leonards, General Manager

10/10 - 훌륭해요

Letitia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great! Less than 10 minutes from the airport, with front door shuttle service and walking distance to eateries with a gas station nearby. The staff were amazing! I would highly recommend the La Quinta Inn & Suites by Wyndham Atlanta Airport North!
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Letitia, Thank you for being our guest at La Quinta Inn & Suites Atlanta Airport North and sharing your feedback. We are thrilled to know you were pleased with our ideal location, convenient shuttle service, and courteous associates. We appreciate your recommendations, and we look forward to your return visit. Sincerely, Isaac Leonards, General Manager

4/10 - 별로예요

michael

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
room smelled of cigarette / cigar smoke. 2nd room better but smoke stains on lampshades. the rest of the hotel had a dirty smell to it. only there to sleep and get airport shuttle early next morning. parking fee was good and felt comfortable leaving the car in a gated area. 2 nice restaurants on the same block was really nice. quite pricey for the dirty conditions.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Michael, Thank you for taking the time to share your review. We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. We also regret your disappointment with the price of your visit. On a positive note, we are glad to know you were pleased with our convenient shuttle service, ideal parking, and excellent on-site restaurants. Thank you again for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Sincerely, Isaac Leonards, General Manager

10/10 - 훌륭해요

LaKenia Andrea

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Ms. Andrea, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at La Quinta Inn & Suites Atlanta Airport North. We look forward to welcoming you back on your next visit!Sincerely, Isaac Leonards, General Manager

4/10 - 별로예요

Dwight 님, Boardman

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
There were 2 young ladies at the check in desk, however, only one was actually checking in guests. This was at 5 pm and there was quite a number of guests waiting to check in. The one young lady just stood around doing nothing.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Dwight, Thank you for taking the time to share your review. Please accept our apologies for the behavior of one of our front desk associates. We appreciate you bringing this to our attention. Our main aim is to provide attentive service and a memorable stay; therefore, we regret this was not your experience. We will share your comments with the appropriate individual so such matters do not happen again. We are grateful for your patience, and we hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Isaac Leonards, General Manager

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful staff
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 28일
Dear Christian, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at La Quinta Inn & Suites Atlanta Airport North and that you were especially pleased with our courteous associates. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely, Isaac Leonards, General Manager

6/10 - 괜찮아요

Stiwart

연인과의 여행
별로예요: 청결 상태
The parking here is terrible, there is not enough parking in the gated area so you have to go find parking outside the gated area. The room we were staying in had food on the floor, the carpet was never vacuumed.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Stiwart, Thank you for reviewing your recent visit to our hotel. We apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. We are also disappointed to learn that we overlooked a few issues in your room's preparation, and we are sorry for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We appreciate your feedback and hope you will consider us again when you return to the area.Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Latoya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and nice
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Latoya, It was a pleasure to read your fantastic review about La Quinta Inn & Suites Atlanta Airport North. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

Kerlinda

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Kerlinda, All of us at La Quinta Inn & Suites Atlanta Airport North appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Zannie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Zannie, It was a pleasure having you as our guest at La Quinta Inn & Suites Atlanta Airport North. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Isaac Leonards

8/10 - 좋아요

Edmond

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property is clean hous keeping not so good when you staying two days or more
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Edmond, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the nice rating. We are glad to read that you found your property to be spotless. However, we are sorry for the inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our team to ensure that such incidents do not occur in the future. We hope to welcome you again soon. Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Arminius

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean, friendly and good food options
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Arminius, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the high rating. We are glad that you loved our spotless property and our amenities. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Isaac Leonards General Manager

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The pool was closed
2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 26일
Dear John, Thank you for being our guest and for sharing your feedback. We regret that we did not meet your expectations and apologize for your dissatisfaction with the non-availability of the pool during your visit. The message about our pool is given on our hotel website so guests can have this information before booking with us. We regret you were not aware of this and the inconvenience caused you. We hope you will allow us an opportunity to welcome you back soon.Sincerely, Isaac Leonards General Manager

4/10 - 별로예요

luis

아이를 동반한 가족 여행, 출장 여행
Our room had a clogged toilet. This was an uncomfortable situation. Then, we were charged $10 per night for parking. I wasn't told that parking would be an additional charge. Parking should be included at the property.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Luis, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the issues you had in your bathroom and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. We will address this with the appropriate individuals to ensure our guests' comfort and satisfaction. We also regret your disappointment with regard to the parking fees and will share your comments appropriately. We appreciate your patience and hope to have another chance to provide you with a better experience in the future. Sincerely, Isaac Leonards General Manager

4/10 - 별로예요

Melane

The shower curtain was too short or the rod was hung too high making it virtually impossible to shower without making a mess. The shower head needed replacing too : (
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Melane, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest expereince. We appreciate your understanding and hope to have the opportunity to welcome you back again soon.Sincerely, Isaac Leonards, General Manager

10/10 - 훌륭해요

Chariece

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so nice, friendly, and helpful. The room accommodated nicely.
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Chariece, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for sharing your feedback. Ensuring a comfortable atmosphere and wonderful hospitality are the core of our mission, and we are delighted to hear that you enjoyed our well-maintained accommodations and attentive service. We look forward to welcoming you back for more memorable moments in the future.Sincerely, Isaac Leonards, General Manager

8/10 - 좋아요

Timberlynd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I checked in and immediately noticed that the bed sheets weren’t changed so I told the lady at the front desk and the housekeeping supervisors handled right away! I stayed for 3 nights and my bed sheets were changed everyday after that! I appreciated it. Other than that, the hotel was clean and quiet, the entire staff were very friendly and polite. I saw other reviews about roaches but I didn’t see one during my stay.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Timberlynd, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites Atlanta Airport North. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the oversight with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back the next time you are in the area.Sincerely, Isaac Leonards, General Manager

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is just disgusting in every way! We arrived at approximately 11:00pm, the person at the front desk didn’t know what he was doing. He couldn't find the reservation without help. He finally found the reservation and gave us keys to room 224. We get to 224, the keys don't work! I go back downstairs, he activated again and they STILL didn’t work....you want to know why?? After trying for a second time the woman that was ALREADY in the room and SOUND ASLEEP came to the door and told us that it was her room! Back downstairs again, and this time he gives us keys and tells security to "come up with us" to make sure no one was in there?? Shouldn't they know that? The halls of the hotel stink, they reek of body odor and old food! The rooms look like they need a fresh coat of paint and smell musky as all get out. Also, went to shower after traveling all day and there was PUBIC HAIR in the shower! They have security but quickly after falling asleepnwe were awakened to loud cursing and a fight in the hallway outside our door, they then took the fight outside and were in the parking lot fighting. We would have done better sleeping at the airport!
2024년 5월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Stephanie, Thank you for being our guest and for your constructive comments. We sincerely apologize for not meeting your expectations, especially about our service and accommodations. Warm, thoughtful, and attentive service is a top priority; therefore, we are truly sorry that our associates did not show this to you throughout your visit. We will share your comments appropriately as we are committed to enhancing our services and guest experiences on all levels. We hope you will reconsider another visit so we can show you the hospitality you deserve.Sincerely, Isaac Leonards,General Manager

8/10 - 좋아요

Stephane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms. Decent bathrooms.
2024년 5월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Stephane, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely, Isaac Leonards,General Manager

10/10 - 훌륭해요

Rolando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien.Gracias.
2024년 5월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Rolando, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards,General Manager

10/10 - 훌륭해요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my 3-night stay here. Very clean, and overall hospitality was excellent.
2024년 5월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Amber, We are thrilled to read about your stay and how much you enjoyed our spotless property as well as our thoughtful hospitality! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of La Quinta Inn & Suites Atlanta Airport North; we look forward to hosting you again on your next visit to the area.Sincerely, Isaac Leonards,General Manager

2/10 - 너무 별로예요

Miguel

2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 19일
Dear Miguel, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.  Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Yulanda

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Yulanda, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards General Manager

6/10 - 괜찮아요

Shawna

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was rude, the hallway on the 2nd flood smelled like sewage. The pool wasn't open, shuttle driver was extremely rude and on a power trip.
2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 19일
Dear Shawna, Thank you for being our guest and for sharing your feedback with us. We sincerely apologize for the issues you faced with our staff, and we will share your comments with them to ensure such events are not repeated. We are also sorry for the concerns you experienced in the hallway. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Moreover, we regret you were unable to take advantage of the pool. We will certainly discuss your comments with our team to ensure our guests have precise details about our amenities and offerings. We hope you will allow us an opportunity to welcome you back soon for the exceptional stay you deserve.Sincerely, Isaac Leonards General Manager

2/10 - 너무 별로예요

Mariely

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty dirty dirty
2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 18일
Dear Mariely, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the perfect place to stay to catch a flight. Transport to airport was super easy! Room was clean and comfortable!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Kelly, Thank you for the excellent feedback. We were delighted to read that you enjoyed our spotless accommodations, and we thank you for pointing out our great location close to the airport. It is wonderful to know you were also able to take advantage of our shuttle service to the airport. We appreciate your business and hope you will stay with us again at La Quinta Inn & Suites Atlanta Airport North on your next visit to the area. Sincerely, Isaac Leonards,General Manager

10/10 - 훌륭해요

Richard 님, Sebastian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dinah at the front desk at late checkin was very hosptable and helpful
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Richard, Thank you for sharing your kind feedback with us. We appreciate you mentioning Dinah for a job well done. Comments such as yours encourage our staff and help us know we are meeting our goal for exceptional hospitality. It was a pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to your next visit. Sincerely, Isaac Leonards,General Manager

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Sarah. Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We were pleased to meet your expectations during your visit to Atlanta. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with a great stay.Sincerely, Isaac Leonards,General Manager

2/10 - 너무 별로예요

Giovanna

가족 여행
Terrible experience, I summed up my complains about all the issues at the resort, no response from them yet. Horrible service, experience .
2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 18일
Dear Giovanna, Thank you for choosing us and taking the time to leave your comments. It is never our intention to disappoint our guests. We are extremely sorry for the difficulties you experienced during your stay. Our hotels are known for their attention to detail and thoughtful hospitality; therefore, we sincerely apologize that this was not your experience. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was helpful. We were early for check in time, but were accommodated right away. My only complaint all decaf coffee in the room.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Anna, Thank you for being our guest and sharing your feedback. We are glad our staff took great care of you and that you especially appreciated early check-in. However, your observations regarding and coffee have been received with gratitude. Feedback such as yours is essential for us as it provides insights into our guests' experiences and preferences. It was a pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to seeing you again soon. Sincerely, Isaac Leonards, General Manager

2/10 - 너무 별로예요

Destinee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sheets were dirty , toilet sit wasn’t cleaning .. i was not pleased with this visit at all
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Destinee, Thank you for taking the time to share your feedback with us. We would like to extend our sincere apologies for the oversights by our housekeeping staff during your stay. This incident does not align with the high standards we set for ourselves, and we are genuinely disappointed that this was your experience. Please know that we are fully committed to ensuring that such issues do not recur in the future, and we deeply appreciate your patience and understanding during your time with us. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an exceptional stay that truly reflects the quality of service we always strive to deliver.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

Jacquelyn

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property is nice. It seems to be in a good area, which is good. Also a quiet area.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Jacquelyn, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are delighted to know you were pleased with our well-maintained property and ideal location. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Isaac Leonards, General Manager

2/10 - 너무 별로예요

Karen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Dolce Tiffany everyone at front desk cleaning was phenomenal!!! I would come back just to see their friendly faces and gorgeous smiles. I felt at home. Thank you!!!
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Karen, Thank you for taking the time to share your review. We are glad to know you were pleased with our courteous associates. We appreciate you recognizing Dolce and Tiffany for their efforts, and we will share your compliments with them. However, we regret not meeting all your expectations and the inconvenience you enocuntered during your visit. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely, Isaac Leonards, General Manager

6/10 - 괜찮아요

ERIK

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Una cucaracha en la habitación.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Erik, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the property, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely, Isaac Leonards,General Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking for trips
2024년 5월에 1박 숙박함
답변 제공: Isaac Leonards General Manager 님, 2024년 5월 26일
Dear James, Thank you for your recent stay at La Quinta Inn & Suites Atlanta Airport North. Our goal is to offer our guests a relaxing, carefree stay, and we are glad you could appreciate all that we have to offer, most notably the convenient parking. We appreciate you staying with us and hope to see you again soon.Sincerely, Isaac Leonards General Manager

10/10 - 훌륭해요

David 님, Charlotte

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location location location and very nice upto date facility.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear David, Thank you for your wonderful review of La Quinta Inn & Suites Atlanta Airport North and for being our guest! We are delighted you loved our well-kept property and that our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Sincerely, Isaac Leonards,General Manager

2/10 - 너무 별로예요

Bruce

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
My wife and I Drove from Arkansas with our 10yr and 6yr old daughters. Iknew we would make it late because our kids had school ,so i booked and paid for it in advance from 5/9/24-5/12/24,however when we made it around 2:30am i was i told our room was canceled because we didnt make it before 2am and was sold to someone else
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Bruce, Thank you for taking the time to share your review with us. Please accept our sincere apologies for any inconvenience caused by the cancellation of your reservation. Our foremost aim is to ensure a seamless experience for our guests, and we regret falling short of your expectations on this occasion. We understand the frustration caused by the misunderstanding regarding our policy, and we will take steps to review and clarify our reservation procedures to prevent such incidents in the future. Your feedback is invaluable to us, and we hope for the opportunity to restore your trust in our services during your future travels.Sincerely, Isaac Leonards,General Manager

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service is amazing
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Betty, We are thrilled to hear that you had such a positive experience with our customer service during your stay at our hotel. Providing exceptional service to our guests is a top priority for us, and it's rewarding to know that our efforts made a difference for you. Our team takes great pride in ensuring that every guest feels welcomed and well taken care of throughout their stay. Thank you for recognizing our commitment to delivering outstanding hospitality, and we look forward to welcoming you back to La Quinta Inn & Suites Atlanta Airport North again soon for another memorable stay.Sincerely, Isaac Leonards General Manager

4/10 - 별로예요

Kristina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s close to the airport.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Kristina, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We are glad you liked our location near the airport and hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely, Isaac Leonards General Manager

8/10 - 좋아요

Nola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Nola, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North; we hope to see you again soon. Sincerely, Isaac Leonards General Manager