Thank you for taking your valuable time in rating our property. We are in a process of renovating, hopefully by the end of this year we should be done.Thank you for staying with us. We appreciate your business.

We are sorry to hear that you were not happy with your stay. You are complaining about smoke smell, please accept our apology as we do have smoking rooms on the property and it's interior corridor so when guest smokes on their room some times smells go out in the hall way. Drug addicts you were talking about were not my guest and they came to inquire about room and we did not even offer them room in spite of having rooms available. We do have enough of parking on premises if you would have stopped by at the front desk he would have definitely assisted you. Breakfast we offer is a light breakfast as a grab and go at the front desk and we do have signs in the lobby saying that. We are in a process of renovating hopefully by the end of this year we should be done.Thank you for staying with us. We appreciate your business.

Sorry we could not make you happy. Please accept our sincere apology.Thank you for staying with us. We appreciate your business.

We are sorry to know that you were not happy. But let me say it again that authorizing a credit card we do it for every guest and it is mentioned everywhere, on all websites including our brand website. We being a small property with just a 45 rooms strictly follow that process as weekends are always busy and we do not wants to hold any reservation without payment guarantee and your reservation has credit card declined that is the reason we had to asked for another valid credit card.Please accept our apology for any hard feeling for that.We had given you a room with a sofa bed without charging you any extra.Thank you for staying with us, we appreciate your business

Sorry we could not make you happy. Please cacept our sincere apology.Thank you for staying with us. We appreciate your business.

thank for your review and we are happy to hear that you were happy and you had a comfortable stay.Thank you for staying with us, we appreciate your business.

Sorry to know that you were not happy.Thank you for staying with us we appreciate your business.

Thank you very much for taking your valuable time in rating our property.Thank you for staying with us.We appreciate your business.

We are sorry for inconvenience and thank you for your cooperation and your understanding, we had partially compensated by offering you Wyndham reward points good enough for free night stay at tier II hotel level.Please accept my apology.

Thank you for spending your valuable time in writing a review. We promise you same level of services when you come back.Thank you for staying with us and we appreciate your business

We are sorry, you were not happy with your stay.Thank you for staying with us we appreciate your business.

Sorry, you were not happy and we are in a process of renovation and expected to finish by the end of the year.Once it is done it will be definitely acceptable to you.Thank you for staying with us and we appreciate your business.

We are glad to hear that you were happy.Thank you for staying with us and we promise you same level of services when you come back.We appreciate your business.

We are sorry that your stay with us was not comfortable, you had reservation booked for three nights for room with a two double beds.If you had bring your concerns to the front desk we would have changed your room and would have given you on a different floor or would have offered you a free cancellation of your reservation.Please, note that we have done you a little favor by giving you a room with a sleeper plus two beds without any extra charge for that, we charged you only for extra persons and we even allowed you to leave your car parked for couple of hours after the check out.Anyway we apologize again for discomfort and promising you a comfortable stay.Thank you for staying with us. We appreciate your business.

Thank you for spending your valuable time in writing a review and grading our property. We appreciate your business and promise you same kind of services in future when you come back to stay at our property.

We are sorry we could not make you happy. When you complained to the front desk about clogged drain we offer you to send maintenance guy right away but you said, your kids are in bathroom once they are out you are going to call us but you never called. Late in the afternoon we offered again our maintenance guy services for your problem but you said you have an emergency and you need to go. .After you checked out we checked the drain and found a small piece of plastic wrapper of the soap in the drain and we were able to clear the drain in 10 seconds. We feel, If you would have given a chance we would have solved your problem. Anyway Thank you for staying with us we appreciate your business and promise you a comfortable stay when you come back.

Thank you for spending your valuable time in grading our property. We appreciate your business and promise you same kind of services in future.

Sorry, we could not make you happy.

Thank you for spending your valuable time in writing a review and grading our property. We appreciate your business and promise you same kind of services in future.You are most welcome at any time.

Thank you for spending your valuable time in writing a review and grading our property. We appreciate your business and promise you same kind of services in future.You are most welcome at any time.

Thank you for spending your valuable time in grading our property. We appreciate your business and promise you same kind of services in future.

Thank you for spending your valuable time in grading our property. We appreciate your business and promise you same kind of services in future.

We agree with you that property needs an upgrade, We are in a process of renovating and hopefully by the end of this year we should be ready. Thank you for staying with us, we appreciate your business.

I am sorry our desk clerk showed some resistance when you asked to fix TV. Yes we agree that we do need a little update and we are in a process of that.Breakfast we offer is a Grab and go, breakfast in a bag which includes a bottle of juice and a pastry and hot coffee. We do mention about that on our web site, third party web site like Hotels.com we do not control them and they were supposed to advertise same thing, what we advertise on our brand website.Our elevator is old but very reliable in last two years we have not a single failure.We are sorry we could not make you happy.Thank you for staying with us. We appreciate your business.

Sorry, could not make you happy.

I am sorry to hear that you were not happy. You have spent two nights without any complaint and on the third day you were upset because you lost your black shoes some where and you had a feeling that you lost it here in the property and we informed you that no one has entered in your room in your absence and we even offer you to call police to assist you but you checked out after spending third night.We even look at the lock event and it does confirm that no one has entered in your room and it has been opened by your key only during your stay.It was something for that we were not responsible, still we wish you a peace of mind and apologize for a discomfort you have gone through.

Thank you for staying with us. Hoping to see you again.

Sorry could not make you happy.

Thank you for your business and hoping to see you again.

We are sorry to inform you that we do not offer services to stay over customer unless Guest request us. We could have provided you fresh towels and supplies if you had asked for. We apologize for little inconvenience. We appreciate your business and Thank you for staying with us.

We are sorry to know that you were not happy with the cleanliness and I promise we will pay more attention on that to make sure that our future guest does not face this issue.Thank you for staying with us. We appreciate your business.

Thank you for spending your valuable time in grading our property.We value your business and hoping to see you again.

Thank you for spending your valuable time in grading our property.We value your business and hoping to see you again.

Sorry, could not make you happy.

We are sorry you had to get your key reprogrammed multiple time, we do not have any issue with the lock.We do have smoking rooms on the property and it's interior corridor so someone smoke in their room smell goes in the hall way very easily as they cannot open their window because of the cold weather and we cannot even open the hall way door because of cold weather.Weekend you stayed with us was very cold and freezing weekend and that is the reason even the parking lot was little bit icy and slippery.And I agree that we are outdated.We are in a process of renovating and hopefully in a year or so we will be all done.Sorry, we could not make you happy.

Thank you for staying with us and spending your valuable time in writing a review.We value your business and you are most welcome any time.

Thank you for spending your valuable time in grading our property and writing a short review. We appreciate your business and promise you same kind of services in future.

Thank you for spending your valuable time in grading our property. We appreciate your business and promise you same kind of services in future.

Thank you for taking your valuable time in writing review.We appreciate your business.We are in a process of renovating our property hopefully by summer we should be ready.

We are sorry to hear that you were not happy, our record shows that you checked in around 4:30 PM on new year'seve and you came to the front desk around 10:15 PM, (almost after six hours) complaining about quality of the room. What we feel that if room was really bad or place was really worst then you should not have complaint after spending six hours in the room.But we still appreciate your business and would like to see you again as our valuable guest. We promise you a good stay.

Thank you. We appreciate your business and promising you same standard of our services.Hoping to see you again as our valuable guest.

Thank you for your suggestions. we are in a process of upgrading (Renovating) the property, hopefully before the summer we should be done.Hoping to see you again as our valuable guest.

Thank you for spending your valuable time in rating our property. We value your business and hoping to see you again.

Thank you for your suggestions, we are in a process of renovation.Promising you a better quality of the room and services.