Hello Jasmine,We are delighted to hear that you enjoyed your stay overall. We appreciate your feedback regarding the water pressure and the comforter, as we are always looking for ways to improve our guests' experiences. Your comments will be shared with the relevant departments for further review and attention. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hello Barbara A,We appreciate your feedback on the snack area offerings and shuttle service to the airport during your stay. It's great to hear you found these amenities convenient for your trip! Should you require further assistance or have any questions in the future, please do not hesitate to reach out to us.

Thank you for choosing to stay with us. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific you'd like to share with us to help improve our services, please feel free to reach out. We value your input and strive to make every guest experience exceptional.

Hello Milet,We're delighted to hear you enjoyed our hotel's convenient location. Thank you for choosing to stay with us!

Hello Lee,We appreciate your feedback on the cleanliness of our hotel. Our team works diligently to maintain high standards. Thank you for noticing the efforts put into ensuring a pristine environment for our guests.

Hello Scott,We are delighted to hear that you have enjoyed peaceful and clean stays with us since 2013. Your consistent loyalty is highly valued, and we look forward to providing you with many more excellent experiences in the future.

Hello Raynette,We apologize for any inconvenience you experienced during your stay. We recommend reaching out to our management team directly to address any concerns and provide feedback on your room allocation. Your comments are valuable to us as we strive to improve our services for all guests.

Hello Oziel,We are delighted to hear that you found our hotel clean, accommodating, and our staff helpful during your stay. Our team works hard to ensure a comfortable experience for all our guests. Thank you for your kind feedback, and we hope to welcome you back in the future!

Hello david, We appreciate your feedback and will share your comments with the team for future improvements. Thank you for taking the time to review your experience with us.

Hello Deborah, We are pleased to hear that you found value in your stay during the eclipse. It's great to know that you appreciated your time at our hotel. Your feedback is valued and we look forward to welcoming you back in the future.

Hello Mark,We are delighted to hear you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon for another amazing experience at our hotel!

Hello Dan,Thank you for sharing your detailed feedback with us. We appreciate your insights on our room amenities, breakfast offerings, and shuttle service. We're glad you found our staff helpful during your stay and enjoyed the nearby park and fitness room. Your comments regarding the WiFi and TV will be shared with our team for review and improvement opportunities. It's our aim to provide a comfortable and convenient stay for all our guests.

Hello Dan,We appreciate you sharing your detailed feedback with us. It's great to hear you found our rooms functional and enjoyed the amenities like the mini-fridge and ergonomic chair. We're glad you found our staff helpful and that you appreciated the convenient shuttle service to the airport. Regarding the WiFi connectivity issues, we apologize for any inconvenience caused and will look into improving it. Your comments about the breakfast timing and TV's WiFi are duly noted for future enhancements. Your insights are valuable to us for providing a better experience for our guests.

Hello Harold,We appreciate your feedback and apologize for any inconvenience caused by the charges. For clarification on our pricing, please feel free to reach out to our management team. Thank you for choosing to stay with us.

Hello Brayden,We are thrilled to hear that you enjoyed your stay with us during your adventures in Texas! We look forward to welcoming you back during your next visit to the area. Your satisfaction is our priority.

Hello hector,We are thrilled to hear that you found our hotel to be clean and enjoyable during your visit. Our team takes pride in providing a pleasant stay for all guests. Should you have any future concerns, please don't hesitate to reach out directly.

Hello William,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

Dear Mr. Hallinan,We extend our sincerest apologies for the inconvenience caused by the unexpected mechanical malfunction of the elevator during your recent visit. We deeply regret that this issue was not resolved prior to your arrival. Regrettably, we encountered challenges related to supply chain disruptions experienced by our repair service provider, which impeded our ability to address the situation promptly.Furthermore, we understand the frustration caused by the unforeseen circumstances surrounding the shuttle service. A sudden medical emergency involving our driver resulted in his absence on the morning of your departure, thereby disrupting our shuttle service schedule. Despite our best efforts to mitigate the situation, we were unable to provide the expected transportation service.Recognizing the inconvenience these incidents may have caused, we took immediate action to ensure you reached your destination in a timely manner. As an alternative arrangement, we facilitated transportation through a ride-sharing service and covered the associated expenses.In addition to addressing the immediate challenges you encountered, we are committed to making amends for the inconvenience experienced during your stay. As a gesture of goodwill, we would like to offer you a refund equivalent to 35% of the total cost of your booking.Once again, please accept our sincere apologies for any disruption to your plans and the inconvenience caused. We value your patronage and remain dedicated to providing you with exceptional service in the future.Thank you for your understanding and patience in this matter.Warm regards.

Dear Madam,We extend our sincerest apologies for any inconvenience caused by the noise concern you have experienced. We trust that you have notified our front desk staff, enabling us to promptly address the issue at hand. Additionally, we have taken the liberty of leaving a detailed voicemail outlining the steps we are taking to rectify the situation regarding your booking, in light of the concerns you have raised.Please rest assured that we are committed to ensuring your comfort and satisfaction during your stay with us. Should you require any further assistance or clarification, please do not hesitate to reach out to us directly.Thank you for bringing this matter to our attention. We appreciate your understanding and patience as we work towards resolving it expediently.Warm regards.

Hello Jefferdene,We are thrilled to hear that you thoroughly enjoyed your stay with us! Please do not hesitate to reach out if there is anything else we can assist you with.

Hello Martiry,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

Hello Lydia,We are glad to hear that you had an overall positive experience during your stay at our hotel. Your feedback is valuable to us, and we hope to welcome you back in the future. Thank you for choosing to stay with us.

Hello Paula,We are delighted to hear that you had a relaxing and peaceful stay with us. Guest satisfaction is our top priority, and we are pleased that you found our hotel environment conducive to rest and relaxation. We truly value your feedback and hope to welcome you back in the future.

Hello Denise,We're pleased to hear you found our hotel conveniently located for airport access. Your feedback is valuable for us to continue providing excellent service to our guests. We appreciate your kind rating and hope to welcome you back again soon for another favorable stay.

Hello Efren A.,We appreciate your feedback on our clean facilities and courteous staff. Regarding the elevator issue and noise disruptions near your room, we regret any inconvenience caused during your stay. Your comments will be shared with the relevant teams for further review and improvement in our services.

Hello Paola,We are delighted to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back again soon for another exceptional experience.

Thank you Velia, for the great rating, it means alot to us at Microtel Austin.

Hello Michelle P.,We are thrilled to hear that you had a wonderful experience at our hotel! Should you have any additional feedback, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

Hello Kari,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

Hello Sonia,We appreciate you taking the time to share your thoughts on your stay with us. Your feedback helps us maintain our high standards of cleanliness. If you have any further comments or suggestions, please don't hesitate to reach out.

Hello Tammie,Thank you for sharing your experience with us. We are delighted to hear that you found our property great overall. We apologize for any noise disturbance during your stay and appreciate your feedback on the comfort of the beds. Your comments help us improve our services for future guests.

Hello Richard,We appreciate your feedback on our hotel's location and pricing. If you have any further comments or concerns, please feel free to reach out to our management team directly. Safe travels!

Hello Kevin,We appreciate your feedback regarding the cleanliness of our showers. Please contact our management team directly to discuss your experience further. Thank you for bringing this to our attention.

Hello Timothy John,We are thrilled to hear you enjoyed your stay with us and found our hotel to be modern with a friendly staff and comfortable beds. Your feedback on the breakfast options is appreciated, and we will share it with our team for future improvements. Thank you for choosing our hotel, and we hope to welcome you back soon!

Hello Melissa,We appreciate your feedback regarding the noise levels and mattress comfort. We are glad to hear you found our parking lot secure and our service desk attentive to guest safety. Your comments help us improve the guest experience.

Hello Eilyn,We are pleased to hear that you found our hotel to be very clean. Our team works hard to ensure all our guests have a comfortable stay. Thank you for your positive feedback!

Hello, We will certainly get to the bottom of your concern as soon as we can, apologies if it was something you felt you could not report to the front desk at the time so we could have taken care of it right away.Appreciate the attention you brought to this issue.

Hello Valerie, We appreciate your feedback on your recent stay with us. We strive to ensure all guests have a comfortable experience. Should you have any future concerns, please don't hesitate to reach out to our management team directly for assistance.

Hello Eduardo,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Daniel,We appreciate your feedback on your recent stay with us. We are glad to hear that you found the bed comfortable and enjoyed our breakfast offerings. If you have any further concerns, we recommend reaching out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

We apologize for this oversight and will make sure it doesn't happen again, we hope your stay otherwise was pleasant.

Hello T'ara,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

Hello Evelyn,We are delighted to hear that you appreciated our clean facilities, friendly staff, and breakfast options during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

Hello Toni,We are delighted to hear that you found our hotel convenient for your travels to the airport. We appreciate your positive feedback and hope to welcome you back in the future.

Hello Viviana,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

Hello CATHERINE,We're thrilled to hear you had a wonderful stay with us! Our team looks forward to welcoming you back in the future for another fantastic experience.

Hello sir, Apologies if you had issues operating the bath faucet handle, sometimes the handle operation can be a bit different at hotels, than what you are use to.What you may have perceived to be the handle orientation for hot water, may actually been inadvertently set to cold, as we verified all hot water in property was correctly working and adequate during the time of your stay.We apologize again for the misunderstanding.

Hello mam, It looks like you are reviewing a Sleep Inn, but this reservation was at a Microtel mam, if you can please check this info and make any correction as no issues were recorded during your stay here at Microtel Inn and Suites Austin.

Apologies sir you felt we did not meet your expectations. Looks like this was a fully prepaid non refundable booking, and we have to adhere to the booking website's policies and rules.We recommend booking direct with us, as we are much more flexible on cancellations and flight change issues and we would be happy to work with you in the future.Appreciate your comments.