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슬립 인 & 스위트 오스틴 노스 I-35 여행 후기

2.5 out of 5
슬립 인 & 스위트 오스틴 노스 I-35
14004 Owen Tech Blvd., Austin, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 552개 이용 후기 중 304개" "
평점 8 - 좋아요. 552개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 552개 이용 후기 중 51개" "
평점 4 - 별로예요. 552개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 552개 이용 후기 중 14개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
beside I-35, but Good and Carm
It's second time for me to stay this hotel. The last one is about 2 years ago. At that Time experience is good, the best for me, I came back this year. Most hotel employee are kind and goodness. Great breakfast small but useful fitness room I miss that I cannot use pool as maintenance work. It is far from UT at Austin, but good enough to stay here.

8/10 - 좋아요

Not Provided

좋아요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

Yesenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sam from the front desk clerk was awesome great personality.
2024년 5월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 5월 17일
Thank you Yesenia! Please come back and see us when in Austin again. Have a blast of a day!

8/10 - 좋아요

Sue

Little details but count, dirt linen, shower with moho Scum
2024년 4월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 5월 17일
We apologize for less than stellar of a stay you've had. Please give us another opportunity to better serve you. Thank you!

6/10 - 괜찮아요

Guillermo 님, San Antonio

연인과의 여행
좋아요: 편의 시설/서비스
3rd flooor was so hot! It was crazy! But other than that it was good stay! Will definitely stay again! Price was right location was right! Room looked clean!
2024년 4월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 4월 29일
Thank you Guillermo! We apologize for the hallways AC being out. I'm glad you enjoyed your stay otherwise! And we'd love to have you back soon.

8/10 - 좋아요

Jennifer

좋아요: 편의 시설/서비스
Access was challenging as the frontage road has huge volumes of traffic
2024년 4월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 4월 23일
Thank You Jennifer. Hopefully the traffic issue will be solved shortly and we'll see you soon again.

10/10 - 훌륭해요

Cecilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was super nice! Only issue was the hallway and elevator smelled like smoke. The room was clean and smelled nice, and staff was quick and nice. A bit pricey all things considered.
2024년 4월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 4월 23일
Thank You Cecilia. Hope to see you soon again.

10/10 - 훌륭해요

Michael

2024년 4월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 5월 17일
Thank you so much Michael. Please visit again when you are in Austin.

8/10 - 좋아요

Rene 님, Tucson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well maintained and clean. If there is a shortcoming is that you don't get room service unless you ask for it. Other than that, the breakfast was nice and staff friendly.
2024년 4월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 4월 12일
Thank You Rene!

10/10 - 훌륭해요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 4월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 4월 5일
Thank You Phillip! Hope to see you soon again.

10/10 - 훌륭해요

Lue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 4월 2일
Thank You Lue! Hope to see you soon again.

10/10 - 훌륭해요

Lj

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean. Was able to pay for an early check in which was great. The front desk woman was really nice. Thanks Sam! Breakfast was good and fresh. Cool waffle machine. Stay here.
2024년 3월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 3월 9일
Thank you so much for your kind words LJ. It was our pleasure having you. We hope you come back and see us next time in Austin. Enjoy rest of your trip.

6/10 - 괜찮아요

Itzel

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Some details need to be updated, toilet paper holder, the walls touching the shower, the towels being dirty
2024년 3월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 3월 5일
Dear Itzel,We apologize for your less than stellar of a stay. We will make sure to discuss your concern with the housekeeping. Have an amazing day ahead.

8/10 - 좋아요

Erica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. The only problem was the bathroom was a bit dirty. Need some scrubbing done around the shower and the sink drain.
2024년 3월에 2박 숙박함
답변 제공: Sam P. 님, 2024년 3월 4일
Dear Erica,We apologize and will make sure to have housekeeping loop into so they can be aware. Hope you have a great day!

2/10 - 너무 별로예요

Debbi

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I tried to cancel my reservation to no avail.
2024년 2월에 4박 숙박함
답변 제공: Sam P. 님, 2024년 3월 4일
Dear Debbie, We apologize that you weren't able to cancel your booking in timely manner. The cancellation deadlines and policies are in place for several reasons and when you book your room on a third party platform, we have less of a wiggle room. Again, we apologize however, would've appreciated an actual review on your stay. Wish you well.

4/10 - 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Our room was very dirty. Chairs were stained. Wall was pealing, wall was dirty and stained.
2024년 1월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 2월 2일
Dear Joseph We sincerely apologize for your definite less than stellar of a stay. Please know we'll definitely be looking into the matter as this is not how we represent our hotel. Again, accept our sincere apology and we hope you'll give us another opportunity to better serve you!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even the heated pool area is very clean and nice!
2023년 12월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 2월 6일
Thank You so much Amy. Please visit us soon again.

10/10 - 훌륭해요

Juan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 2월 6일
Thank You so much Juan. We hope to see you soon again!

6/10 - 괜찮아요

William

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Sam P. 님, 2024년 2월 6일
Thank you William.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very quiet which surprised me with how many people stayed there. The pool and gym area are nice and the breakfast was good. You can never go wrong with waffles, but it also had eggs, sausage, toast options and yogurt.
2023년 12월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 12월 5일
Thank You so much for your kind words Robin! We try our best and seeing our efforts appreciated always puts smiles on our faces. We hope to see you soon again. Wish you great holidays ahead.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 11월 24일
Thank You Charles! Hope you have a great Thanksgiving!

4/10 - 별로예요

Chelsea

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth $100 a night
Shower head was broken; had to hold it to shower. Only hand towels to dry off with. Staff was friendly. Breakfast was decent. Overall, not a bad hotel but I wouldn’t pay that price again.
2023년 11월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 11월 22일
Thank You Chelsea!

8/10 - 좋아요

Maria 님, Wapanucka

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient to I35
2023년 11월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 11월 18일
Thank You Maria!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not sure how they have the reviews they have.
The hotel itself seemed clean enough and all fixtures and stuff in the room seemed to work. The pillows were awful and sheets fair. The worst however was the “breakfast “. Honestly it was deplorable. Only a very few extremely poor quality food choices available when they actually had them. Most of the time there was literally nothing to eat. No fruit (bananas or apples or oranges). No oatmeal or any healthy ish cereal only Fruit Loops. But no milk. I could go on and on but it was plain disgusting!!!!
2023년 11월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 11월 6일
Dear Guest, I'm sorry you've had the experience you've had. But it doesn't sound like our hotel. We offer a full hot breakfast that does include a fruit and milk, though you are right, we don't have an oatmeal. Unless you came for breakfast after it had ended. Regardless, we do apologize for your experience. And we do appreciate that you were happy with cleanliness of our rooms.

6/10 - 괜찮아요

Terrence

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Sam P. 님, 2023년 11월 7일
Thank you Terrence!

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Softest sheets ever. Had an amazing sleep
2023년 10월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 10월 26일
Thank You Kirk. We are glad you had an amazing sleep. We hope to see you soon again.

6/10 - 괜찮아요

Nakul Bharadwaj

별로예요: 편의 시설/서비스
It was a decent stay. There is no pantry and none of the vending machine work, so had to get water also outside and nothing is close by, u gotta drive. Also it was noisy, I donno what was happening but every night there would be lot of banging noise, someone would be running around shouting, I had to wake multiple times night in fear as what’s going on..
2023년 10월에 5박 숙박함
답변 제공: Sam P. 님, 2023년 10월 24일
Dear Nakul,We apologize for less than stellar of a stay you had. Had you said something about the noise, we could've done something about it. We like to keep things very quite and would hardly have issues with noise. So I am surprise that you experience noise on top floor for five nights in a row when hallway and outside cameras doesn't show anything. Please do let the desk clerks know next time so they can investigate and you wouldn't have to worry. Thank you and we hope to see you again.

8/10 - 좋아요

Cassie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Small parking, homeless approaching guest.
2023년 10월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 10월 22일
Thank you Cassie. Though we hardly see any homeless in the area, we apologize that one approached you. Please next time do inform the staff of any facilities so that they can deal with the matter accordingly.

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 9월 29일
Thank You Chloe! We hope to see you soon again!

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing and quiet stay
This is an older hotel, but the linens were clean and fresh and the microwave and fridge were clean and working. The people at the front desk were very nice and helpful! Breakfast was basic, but good, scrambled eggs, sausage, a variety of breads for toast or bagels, bananas, yogurt, cereal, and the coffee was fresh and hot. The indoor pool was clean and the water was cool. The lady at the desk brought us pool towels before we even asked, she seen us heading for the pool. Our room was on the back side and on top floor so it was pretty quiet. The biggest down side was the air wasn't on in our room when we arrived so it was very hot the first few hours, luckily we needed to get dinner so we cranked it down and the room was much cooler when we got back, and perfect by bedtime. The hallways were hot, but it was over 100 outside. All in all this was a good stay, nothing fancy, but we felt welcomed and safe and enjoyed ourselves.
2023년 9월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 9월 28일
Thank You so much for your review Charles. We hope to see you again when you are in Austin area. Wish you the best.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The guy who checked us in was so friendly. We had a chat about our countries. He was very welcoming as well.
2023년 9월에 2박 숙박함
답변 제공: Shan P. 님, 2023년 9월 19일
Thank You Guest. We are so happy to know that you enjoyed your stay. We hope to see you soon again.

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed 4 days and had no problem, room was clean and breakfast was good!
2023년 9월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 9월 6일
Thank you so much Guest! We loved having you and hope to see soon again.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 9월 6일
Thank You Peter, hope to see you soon again!

8/10 - 좋아요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Same O
It was an average hotel run well!!
2023년 8월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 9월 3일
Thank You Guest!

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 9월 6일
Thank You Michael, hope to see you soon again!

10/10 - 훌륭해요

Reggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 8월 22일
Thank You Reggie for a great review. Wish you have a great day ahead.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and quiet
2023년 8월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 8월 22일
Thank You Melissa. It was our pleasure having you. Wish you a great day ahead.

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this hotel after a horrible experience with another hotel up the road. The girl who checked us in was very friendly and helpful. Hotel was quiet. The only thing I was disappointed with was that there wasn't a full length mirror in the room, just the regular one in the bathroom.
2023년 8월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 8월 15일
Thank You Frank!

6/10 - 괜찮아요

Patrick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was great. Hotel is rundown, dirty rooms, hallways, stairwells and elevator. Bathroom door was water damaged and toilet stopped flushing properly on my last day.
2023년 8월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 8월 8일
Dear Patrick,We apologize for the less than stellar of a stay you had. I will make sure to run the issues you faced with the room with the maintenance to ensure everything is taken care of. Again, I apologize & hope you'll give us another chance to better serve you in future.

8/10 - 좋아요

Shelby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 8월 8일
Thank You Shelby!

10/10 - 훌륭해요

Agustin

2023년 8월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 8월 28일
Thank You So Much for your kind words Agustin. We loved having you and hope to see you soon again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 7월 7일
Thank you!

10/10 - 훌륭해요

sarai

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet although I wish they would throw the trash out daily instead of every 2 days but other than that a great place to stay
2023년 6월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 6월 28일
Thank You So Much Sarai!

6/10 - 괜찮아요

Venessa

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
The rooms needs some love.
The staff were very friendly and attentive. But the bedroom needed some care and to be updated. The carpet was dirty and We even found a big cockroach in the bathroom, It was alive.
2023년 6월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 6월 18일
We're sorry you were unhappy. We'll be looking into the matter and would work diligently to take care of the issue. Thank you for letting us know.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 6월 18일
Thank you so much Guest. Wish you a great day ahead.

6/10 - 괜찮아요

Shawntrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was convenient in location to things to do , only negative hotel room bathroom could have been cleaner
2023년 6월에 2박 숙박함
답변 제공: Sam P. 님, 2023년 6월 14일
Thank You Shawntrell!

10/10 - 훌륭해요

Betty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great place to stay for what we needed. The highway noise was loud even though it was off the road a bit. It felt safe and everyone was friendly and helpful.
2023년 5월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 6월 3일
Thank You Betty. We regret the highway noise bothering you & I do agree, it is off the road! I hope you don't let that deter you from coming back. Wish you a great day !

6/10 - 괜찮아요

Victor

가족 여행
별로예요: 청결 상태
So-so but kind of smelly
The overall experience was so-so. It's basically a bare-bones budget hotel. The breakfast was ok and the place looks clean from afar, but our room smelled musty/mildewy, the chair had stains and the carpet made my white socks brown after taking a few steps. This hotel is passable if you just need a cheap bed to crash for a night, but I recommend spending a little more for a much nicer experience elsewhere.
2023년 5월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 6월 2일
Thank you for your review Victor. We hope you let the next hotel know of any issues you face there while you are there so they can better serve your needs. Wish you all the best!

10/10 - 훌륭해요

Rikeisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great stay. They just really need to clean the carpets in the rooms, the room smells. Otherwise, the beds are super comfortable and the people are extremely friendly! We will be back!
2023년 4월에 3박 숙박함
답변 제공: Sam P. 님, 2023년 4월 29일
Thank you so much Rikeisha. I will make sure to let the housekeeping know of the carpet for washing in that room.

10/10 - 훌륭해요

Vivian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You Will Sleep Like a Baby!
By far the comfiest hotel bed I have ever slept in and I sleep in them every other week. From the sweet gal at check in (Sam, you rock) to the cleanliness, the soft, but supportive, bed, and the delish breakfast with literally everything you could ask for, eggs, sausage, waffles, nanners, this place was OUTSTANDING! I slept like a baby; their advertising is right on point!
2023년 4월에 1박 숙박함
답변 제공: Sam P. 님, 2023년 4월 29일
Thank You So Much, Vivian. We loved having you & we are so thrilled to know that you immensely enjoyed both your room's comfort & our hot breakfast. I personally am looking forward to seeing you again soon. Wish you a great rest of the day ahead.