Thank you Guillermo! We apologize for the hallways AC being out. I'm glad you enjoyed your stay otherwise! And we'd love to have you back soon.

Thank You Jennifer. Hopefully the traffic issue will be solved shortly and we'll see you soon again.

Thank You Cecilia. Hope to see you soon again.

Thank You Rene!

Thank You Phillip! Hope to see you soon again.

Thank You Lue! Hope to see you soon again.

Thank you so much for your kind words LJ. It was our pleasure having you. We hope you come back and see us next time in Austin. Enjoy rest of your trip.

Dear Itzel,We apologize for your less than stellar of a stay. We will make sure to discuss your concern with the housekeeping. Have an amazing day ahead.

Dear Erica,We apologize and will make sure to have housekeeping loop into so they can be aware. Hope you have a great day!

Dear Debbie, We apologize that you weren't able to cancel your booking in timely manner. The cancellation deadlines and policies are in place for several reasons and when you book your room on a third party platform, we have less of a wiggle room. Again, we apologize however, would've appreciated an actual review on your stay. Wish you well.

Dear Joseph We sincerely apologize for your definite less than stellar of a stay. Please know we'll definitely be looking into the matter as this is not how we represent our hotel. Again, accept our sincere apology and we hope you'll give us another opportunity to better serve you!

Thank You so much Amy. Please visit us soon again.

Thank You so much Juan. We hope to see you soon again!

Thank you William.

Thank You so much for your kind words Robin! We try our best and seeing our efforts appreciated always puts smiles on our faces. We hope to see you soon again. Wish you great holidays ahead.

Thank You Charles! Hope you have a great Thanksgiving!

Thank You Chelsea!

Thank You Maria!

Dear Guest, I'm sorry you've had the experience you've had. But it doesn't sound like our hotel. We offer a full hot breakfast that does include a fruit and milk, though you are right, we don't have an oatmeal. Unless you came for breakfast after it had ended. Regardless, we do apologize for your experience. And we do appreciate that you were happy with cleanliness of our rooms.

Thank you Terrence!

Thank You Kirk. We are glad you had an amazing sleep. We hope to see you soon again.

Dear Nakul,We apologize for less than stellar of a stay you had. Had you said something about the noise, we could've done something about it. We like to keep things very quite and would hardly have issues with noise. So I am surprise that you experience noise on top floor for five nights in a row when hallway and outside cameras doesn't show anything. Please do let the desk clerks know next time so they can investigate and you wouldn't have to worry. Thank you and we hope to see you again.

Thank you Cassie. Though we hardly see any homeless in the area, we apologize that one approached you. Please next time do inform the staff of any facilities so that they can deal with the matter accordingly.

Thank You Chloe! We hope to see you soon again!

Thank You so much for your review Charles. We hope to see you again when you are in Austin area. Wish you the best.

Thank You Guest. We are so happy to know that you enjoyed your stay. We hope to see you soon again.

Thank you so much Guest! We loved having you and hope to see soon again.

Thank You Peter, hope to see you soon again!

Thank You Guest!

Thank You Michael, hope to see you soon again!

Thank You Reggie for a great review. Wish you have a great day ahead.

Thank You Melissa. It was our pleasure having you. Wish you a great day ahead.

Thank You Frank!

Dear Patrick,We apologize for the less than stellar of a stay you had. I will make sure to run the issues you faced with the room with the maintenance to ensure everything is taken care of. Again, I apologize & hope you'll give us another chance to better serve you in future.

Thank You Shelby!

Thank You So Much for your kind words Agustin. We loved having you and hope to see you soon again.

Thank you!

Thank You So Much Sarai!

We're sorry you were unhappy. We'll be looking into the matter and would work diligently to take care of the issue. Thank you for letting us know.

Thank you so much Guest. Wish you a great day ahead.

Thank You Shawntrell!

Thank You Betty. We regret the highway noise bothering you & I do agree, it is off the road! I hope you don't let that deter you from coming back. Wish you a great day !

Thank you for your review Victor. We hope you let the next hotel know of any issues you face there while you are there so they can better serve your needs. Wish you all the best!

Thank you so much Rikeisha. I will make sure to let the housekeeping know of the carpet for washing in that room.

Thank You So Much, Vivian. We loved having you & we are so thrilled to know that you immensely enjoyed both your room's comfort & our hot breakfast. I personally am looking forward to seeing you again soon. Wish you a great rest of the day ahead.

Thank You Darrell!