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알베르고 호텔 여행 후기

3 out of 5
알베르고 호텔
#1 Ignacio Villamor Street, Baguio, Benguet

이용 후기

6.8
평점 10 - 훌륭해요. 52개 이용 후기 중 6개" "
평점 8 - 좋아요. 52개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 17개" "
평점 4 - 별로예요. 52개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 3개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Hannah

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No wifi in the room, ceiling fan is not working. The room was not cleaned very well.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Domingo 님, Seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are courteous, professional, helpful. Convenient to everything, restaurants, grocery, parking eyc
2024년 5월에 2박 숙박함

8/10 - 좋아요

Jocelyn

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Mervyn

좋아요: 직원 및 서비스
별로예요: 청결 상태
Xxxxxx
2023년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Nes

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD JOB FOR A BUSINESS TRIP
Its a good hotel to stay for a business trip not requiring expensive amenities and concierge. It does the job and people are very warm and cooperative. They are very responsive to our needs. I will go back and stay there when I visit Baguio again.
2022년 8월에 3박 숙박함

8/10 - 좋아요

Annabelle

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is very good. Room is big. Located in ideal area for our stay.
2020년 1월에 3박 숙박함

8/10 - 좋아요

JOCELYN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Evangeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel Choice
Staff are very accommodating, big room and it was clean, some problem with parking slot but it was solve immediately. Will book again on my next baguio visit.
2019년 12월에 2박 숙박함
답변 제공: The Management 님, 2020년 1월 2일
Thank you for the kind words! We’re so happy your visit went so smoothly. Would you mind sharing with your friends who are coming to Baguio to check in with us, too? We’d love to continue providing great service to awesome guests like you. Thanks again!

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are not bad.I book 3 rooms one tioilet bowl is blocked,bathroom sink in two rooms are blocked too.Please ask your maintenance team to check the room before handing it over to your guests.we checked in to your hotel to rest not to waste our time calling your maintenance to fixed the problem while the guests wants to rest.
2019년 5월에 1박 숙박함
답변 제공: Albergo Team 님, 2019년 6월 7일
Thanks for taking the time to give your feedback. We sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again. It would be such a pleasure to personally welcome you back to our new and improved hotel!

10/10 - 훌륭해요

Emmanuel Angelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was amazing. We were three adjacent rooms that give accessibility to each individual room. Specially my three little grand daughters. The rooms are quite good for family stay. However, there is only one problem - parking space.
2019년 4월에 3박 숙박함
답변 제공: Albergo Team 님, 2019년 6월 7일
Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If possible, make your breakfast in buffet. Surely your clients will be ready to pay the right amount for this, as long as they get what they want.
2019년 3월에 1박 숙박함
답변 제공: Albergo Team 님, 2019년 6월 7일
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

4/10 - 별로예요

Ramil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waited long time to check in
Awful room no electric kettle, made us stayed in the basement. I wouldn't not stay there for the night but have no choice, last minute changed of plan instead of heading to Sagada end up going back to Baguio since our got car sick.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 6박 숙박함

8/10 - 좋아요

Mac 님, Quezon City

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The room was okay, comfortable, clean. Wala masyadong arte. Andun naman lahat ng needs ng isang basic hotel room. Also malaki yung space. I didn't like the breakfast but I liked the coffee and the sunlight coming in thru the windows of the cafeteria. The staff were accomodating. The hallways were... Creepy. Haha pero overall, nagenjoy ako sa stay. Thank you!
2018년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

Its an Ok Hotel
Check in process was OK. All the rooms in this hotel doesn’t have “air conditioning” but electric fans are available upon request. Hotel staffs were OK.
2018년 5월에 1박 숙박함

8/10 - 좋아요

Bony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely recommend this hotel 🙂

8/10 - 좋아요

EDGARDO

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
A family stay
We stayed in the hotel 3 days and 2 nights. The staff were helpful and friendly. We were not notified though that we need to request for the rooms to be cleaned. It is not like other hotels where they automatically clean the room and replenish supplies. I was also charged away before we checked in.

8/10 - 좋아요

Franny 님, Pasig, Philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice location
All hotel staff were friendly and accommodating. Location of hotel is very strategic.
2018년 4월에 2박 숙박함

2/10 - 너무 별로예요

Eugene

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing stay
My booking via Hotels.com was not found for some time and it was eventually found via another booking agency , so I did not have a good start, though possibly not finding the booking would have been better. There were no staff to assist with bags, half the lifts were out of action for my stay, and breakfast was awful . The room was adequate , but WIFI was only available in a small lobby area by the lifts and not in any rooms and the showers were poor The staff whilst uniformly pleasant , lacked direction and management. Overall a very disappointing stay in a lovely city.

4/10 - 별로예요

Joseph

Quite the disappointment for the rate
Could've been better if the internet service was available for all rooms and nit just the common area. What really disappointed me was the fact the at the phone was no working in our unit and the lights went off at around 3am just when we were preparing to head out. The circuit breaker smelled like burnt rubber or something like that. We had to rely on our phones for light and had to go dress up and reported it to the receptionist all the way down from the 9th floor before heading off to the float parade

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy Hotel
It was good and I appreciated all those nice staffs :)
2018년 2월에 1박 숙박함

6/10 - 괜찮아요

Del 님, Cavite, Ph

좋아요: 청결 상태
Good hotel. Easy access. Far from city traffic.
Its a nice place to stay. One could easily reach the hote coming from Kennon roadl withoit going through the city traffic. The same if you're going to take Halsema hi way going to Sagada Mt. Province. Also, some of the city attractions are very near the place. Just a stroll away. Hote rooml service is good. We had a pleasant stay in Albergo.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

Fenderlyn

2018년 1월에 3박 숙박함

8/10 - 좋아요

Syl

좋아요: 직원 및 서비스
value for your money
Good location, comfortable bed, friendly staff, no need to buy drinking water there's a water dispenser at the hallway
2017년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

ivan

좋아요: 객실의 편안함
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
the bathroom wasn't cleaned very well. There was hair all over.
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average, not expecting too much!
Room is neat and clean but No wifi connection in the room. They serve limited food for breakfast.
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel. recommendable.

8/10 - 좋아요

Jaime Jr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel.
Good.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable hotel
Staff are nice, approacheable, and attentive. But no wifi in the rooms. Have to go to the lobby for internet connections. Breakfast is plated, servings are small. Altho coffee is refillable.

10/10 - 훌륭해요

Fenderlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
It was a great experience staying sa albergo. The room is clean and comfortable. The location is good and very quiet just near and walking distance from the mansion and right accross wright park

6/10 - 괜찮아요

Jim 님, Lemont, Illinois

좋아요: 직원 및 서비스, 객실의 편안함
Baguio hotel
The room was clean, the beds were comfortable and the shower was clean with hot water. The room was not cleaned after our first night stay. It was cleaned soon after we notified the staff. I guess you have to tell them to clean your room

4/10 - 별로예요

PHILIPPE

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Beng

별로예요: 숙박 시설 상태 및 시설
Hotel's Experience
The front desk staff is smart and know what they are doing and coordinate quickly with other staff. Security team are also courteous. We feel safe and secure during our stay! The hotel has sufficient hot water shower day or night! Some minor issues which can spell the difference in their custmer service specific for utilities, the family suite do not have windows. The exhaust fan in the bathroom is quite noisy. I reported it to maintenance and front desk but no one cam to fix it. The ballast lighting is noisy as well and needs fixing or replacement. The Albergo owner can save energy if he opted to use LED lighting instead which is environment friendly as well.

6/10 - 괜찮아요

Celia

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was not that comfortable. You can hear d noise frim d corridors in you riom.

8/10 - 좋아요

Julmar

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very convenient
It's was good and great

8/10 - 좋아요

Rodelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ours was a relatively good stay. Courteous and friendly staff, the security guards included, and the room was clean and well lit. The best part is that Amare pizza is just across the hotel reception area. Though i did not try the jogging routes, due to time constraints, it is a definite plus for runners, health buffs and overweights looking to burn some calories in the cold baguio weather.

6/10 - 괜찮아요

Armand John

좋아요: 객실의 편안함
Convinient hotel
the hotel rate is cheap but the hotel itself is nice and clean. the bathroom is clean with basic amenities in it. However they have a very slow check in and check out. Also, their breakfast is not so good.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Julna 님, Honolulu, Hawaii

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We checked in and were told that wi fi is down. But, when it went on...very slow. Hallways were dark in the evening. Checked out early.

6/10 - 괜찮아요

Maria Theresa 님, Quezon City

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Pricey for its quality/service
On food: Taste is ok but our breakfast was served cold. Very disappointing. Food must be served hot. I gave feedback the same day and acted on it the ff day. Still, food is still not that hot. For smokers: The building is a non smoking zone. You have to go outside the building to smoke. This should be ok however there is no area for smokers. No trash bin. Cig butts are everywhere. On location: Hotel is near Wright Park and Ketchup Communities. No issues here

8/10 - 좋아요

Rojel

좋아요: 청결 상태, 객실의 편안함
Good place to stay except for an annoying hiccup upon check-in, because the front office would not admit us despite presenting the confirmation e-mail / voucher from hotels.com. According to the front office guy, they are still waiting for the email confirmation from hotels.com despite what I already showed him. My staff was tired from the travel and at 2am had to be stuck at the hotel lobby while waiting for everything to be clarified. Finally a call with the hotels.com support clarified the issue for both sides and we were finally admitted after being initially denied entry.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Holy Week in Baguio
Place was very near to other tourist spots and parking was very convenient. Price of the food was reasonable

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel near to some tourist attraction
it was ok..just needed some improvements on some hotel facilities e.g. elevator, parking space.

6/10 - 괜찮아요

Wilda 님, Calamba

별로예요: 청결 상태, 숙박 시설 상태 및 시설
albergo
Overall it was ok very close to nearby attractions though a bit disappointed to find out no Aircon in the room but was ok due to cold weather in Baguio.. The bad smell at the Wright park is somewhat annoying as it spread outside the hotel. Parking was ok but it was dusty.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad hotel staff
Hotel needs a fresh coat of paint and new furnitures. Hotel staff badly needs training in customer service