2 개의 바/라운지

힐튼 바쿠 여행 후기

5 out of 5
힐튼 바쿠
1B Azadlig Ave, Baku

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 358개 이용 후기 중 240개" "
평점 8 - 좋아요. 358개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 358개 이용 후기 중 19개" "
평점 4 - 별로예요. 358개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 358개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

bo hyun

2023년 10월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 20일
Dear Guest,Thank you for your valuable feedback!You have rated us with 6 out of 10 points - please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Sincerely,Hilton Baku Team

8/10 - 좋아요

YEONGHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절 굿굿
전체적으로 친절하고 좋았어요. 단 조식은 좀더 다향하게 로테이션 됬음 해요.^^
2020년 1월에 1박 숙박함
답변 제공: Aykut Korkmaz 님, 2020년 2월 11일
Dear guest, Thank you for taking time and rating your experience with us. We are happy to read that you found most of our facilities and services to your satisfaction and we will be looking forward to welcoming you again back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 굉장히 친절했음 힐튼호텔은 아주 좋았음 (바쿠라는 도시 자체가 일방통행 위주이고, 횡단보도가 있는 곳이 있고, 없는 곳도 있어서 무단횡단을 조장하고 있는 점 생각보다 도로를 건너는게 어려운 점이 올드타운까지 걸어서 접근하는 데에 어려움이 있었음 이것은 호텔의 문제는 아니고, 도시의 운영형태라서 적응하면 될것으로 생각함 좋은 물건을 싸게 살수있는 포인트들이 많으므로 힐튼호텔에서 올드타운으로 가는 거리의 가게들을 유심히 볼것)
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

JAESEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
It was very good location and very clean and friendly. I will stay next time as well
2019년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

JI HUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good service
Service and room was cxcellent

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Dib 님, Doha

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The spa is amazing top class
2024년 4월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2024년 4월 20일
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Peter

2024년 3월에 6박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2024년 4월 8일
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

MOHIT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good view and safe
2024년 1월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2024년 2월 29일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

2/10 - 너무 별로예요

Nisa

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2024년 1월 25일
Dear Nisa Hanim,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay!I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. As it was already discussed with you on your departure date from our hotel - mentioned misunderstanding has been compensated immediately from our hotel side, and you seemed satisfied with the resolution.Please do let us know if you need further assistance.Sincerely,Emil IbrahimovGuest Relations Manager

8/10 - 좋아요

Mariia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 12월 29일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Spacious rooms Excellent location Friendly staff Coffe machine in room Gym 24 hrs
2023년 12월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 12월 24일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Azad 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is well maintained and absolutely fresh and clean. Staff are very respectful and helpful.
2023년 12월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 12월 18일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Mustafa Erkin

2023년 12월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 12월 18일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

2/10 - 너무 별로예요

Amiko Ryn

출장 여행
별로예요: 직원 및 서비스
Poor service
The front desk service was lacking warmth, hospitality and friendliness one would expect of a globally renowned hotel brand. We made a booking for a suite room through hotels.com and subsequently hotels.com assisted us to submit to the hotel a request for a change of name for the guest after realising the booking was made in my name instead of my husband. The change request was sent out more than 24 hours before the check in time; however the hotel front desk personnel and the manager on duty, Ravin insisted there was no email received and did not let the guest check in.
2023년 11월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 11월 23일
Dear Guest,Thank you for your valuable feedback!Please accept our deepest apologize for the inconvenience we have caused. Our Guest Relations Manager Emil Ibrahimov will be more than happy to get back to you in person to ensure you have stayed satisfied with the resolution. Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Richard 님, Den Haag

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent rooms and good location
2023년 10월에 3박 숙박함
답변 제공: Emil Ibrahimov 님, 2023년 11월 10일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Baurzhan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 31일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Ersan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 27일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

khalid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 26일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Seyyedvahid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 22일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

4/10 - 별로예요

WALEED

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The price is high compared to hotels in Baku The air conditioning is hot, and I spoke to them more than once, but to no avail Room cleaning is not good I booked a room with a sea view, and they gave me a room with a view that was not good at all. It had a very partial view of the sea.
2023년 10월에 5박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 20일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and corrective actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Regarding your feedback on sea view - we have to inform you with the regret that we do have only purtily sea and city view from all our hotel rooms.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location Staff improved so much Welcoming and smiling Clean and quiet
2023년 9월에 6박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 7일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Burhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10.45 de uyandırmamak için aradılar çok saçma
2023년 9월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 10월 7일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

NAZHAH 님, bayan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 8월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 9월 2일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Umbereen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was amazing. Food in the Sky Grill was excellent. Service from Murad in the Sky Grill was above and beyond what was expected. I would definitely recommend staying here and if I return to Baku I will definitely stay here again.
2023년 8월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 9월 2일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

4/10 - 별로예요

Paul

2023년 8월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 9월 2일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Rena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 9월 2일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Khalifa

2023년 7월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 7월 25일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .Although you found some of our facilities and services to your satisfaction, I am very sorry to hear that we failed to meet your expectations as we were scored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

AHMAD

2023년 7월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 9월 2일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Roman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel in guter Lage
Sehr höfliches und zuvorkommendes Personal am Empfang. Zimmer sehr sauber und komfortabel. 360 bar einfach atemberaubend. Breit gefächertes Frühstücksbuffet. 2 Anmerkungen: Zimmerreinigung könnte früher erfolgen und beim Frühstücksbuffet bitte Geduld mitbringen, da nur begrenzte Platzanzahl...
2023년 5월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 6월 4일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Santiral

2023년 5월에 4박 숙박함
답변 제공: Emil Ibrahimov 님, 2023년 5월 28일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Ahmad

2023년 5월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relation Manager 님, 2023년 5월 18일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

OKSANA

2023년 5월에 7박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 5월 14일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Mohd

2023년 5월에 6박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 5월 13일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

CHARLOTTE

2023년 4월에 6박 숙박함
답변 제공: Emil Ibrahimov 님, 2023년 5월 28일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

derya

2023년 4월에 1박 숙박함
답변 제공: Emil 님, 2023년 4월 28일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.Although you found some of our facilities and services to your satisfaction, we are very sorry to hear that we failed to meet your expectations in several areas as we were sored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. Our Guest Relations Manager will get back to you to verify the case in details.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Gilles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel!
I recommend without hesitation this hotel, which
2023년 4월에 1박 숙박함
답변 제공: Emil Ibrahimov 님, 2023년 4월 24일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

YUNUS

2023년 4월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 4월 15일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Charlie

2023년 4월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 4월 15일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

YUNUS

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 4월 15일
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Kristian

2023년 3월에 5박 숙박함
답변 제공: Ayshan Hajiyeva / Front Office Manager 님, 2023년 3월 15일
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and kindly ask you to give more details about the issues & given low score as this would help us better understand the cause so we can take corrective actions and improve our service and facilities that we provide. Comments of each of our valuable guests are crucial for our improvement.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Kind Regards,AYKUT KORKMAZGeneral Manager

10/10 - 훌륭해요

Ahmad

2023년 3월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 3월 12일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Katarzyna

2023년 3월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 3월 12일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Akaki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 2월에 2박 숙박함
답변 제공: Ayshan Hajiyeva / Front Office Manager 님, 2023년 3월 3일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire. I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedbackPlease rest assured, we will do everything it takes to make ensure such great guest experiences. We are looking forward to welcoming you back!Kind Regards,

10/10 - 훌륭해요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hilton
A high quality Hilton Hotel.....nice and comfortable rooms ....with a amazing View...... The 25th sky Bar is a must....the Bar rotates 360 degree and the sky view to the city and sea is breath taking.... Very friendly and competent Bar Guys.....we eat the 500 Gramm T bone steak....that was delicious and very tasty....good drinks perfect Bar Style Best Hilton i ever visited!!! For the next day we ordered some food for take away and that was as well tasty and on point!!! Thy all for that nice stay ...see ya soon ...
2023년 2월에 1박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 2월 11일
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

10/10 - 훌륭해요

Cemal

2023년 2월에 3박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 2월 11일
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

8/10 - 좋아요

Burcin

2023년 1월에 2박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager 님, 2023년 2월 11일
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay !We are happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team

6/10 - 괜찮아요

KHALDOUN

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad service
The room service is bad Price of their food is very high compairing with other five stars hotel They I excpect better service with the price I paid, Holiday inn is better than them million times
2022년 12월에 4박 숙박함
답변 제공: Emil Ibrahimov / Guest Relations Manager / 님, 2022년 12월 23일
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .Regarding your feedback about high prices, please accept my deepest apologies for any inconvenience we might have caused. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,

10/10 - 훌륭해요

Rajesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceelent Hotel
Excelent hotel and staff. Particlarly elar and leyla and all others
2022년 12월에 2박 숙박함
답변 제공: Emil Ibrahimov 님, 2022년 12월 21일
Dear Guest, I would like to thank you for having selected our Hilton Baku for your stay . I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,Emil IbrahimovGuest Relations Manager