Find hotels in Balcones Heights, San Antonio

"The overall condition of the building was very poor. The first thing you notice after walking in the building is the musty odor. Everything appears to be dusty and abandoned. Our room was dirty. Lots of hair and random debris on the bathroom floor. There was a water puddle in front of the fridge from a water leak coming from the refrigerator. Most of the electrical outlets did not work. The shower would not hold temperature. It would fluctuate from freezing cold to burning hot without touching the faucet. The TV did not work. Calling for help was a nightmare. The Wi-Fi did not work. When we contacted the hotel for help, they provided a 1-800 number for us to call. We eventually just gave up on it."

"Lovely rooms, attentive staff, great location. Thoroughly enjoyed our three night stay!"

"Centrally located"

"Drury had recently sold the property to Wyndham and the hotel condition was not great. Staff seemed not as involved nor knowledgeable. Had the feeling of bare bones. "

"Food was pretty good. Coffee great! "

"The staff was great, very hopeful "

"Great service "

"A lovely, stylish hotel."

"Hotel is in a great location and staff is great! They were all very friendly and helpful. Room was clean and ready for my family. "