On our first night, we arrived at dawn, but the resort was able to check us into our room early. The main resort lobby was impressive and the view to the beach is stunning. The interior design and architecture of the resort are the best and they make the resort stand out among the whole stretch of the beach with all the hostels and inns. The room was in an annex separate from the main resort - which was unexpected and didn't look like the one in the photos. However - it had all the main facilities and we're good with that. We didn't mind walking for a bit to get to the main resort and eat our free breakfast. That gave us a chance to check out the area. On our second night, the resort was kind enough to transfer us to a room within the main resort without additional charges and we were elated to hear it. They provide transportation to town which was very convenient. All the staff - from receptionist, to guards, to drivers, to waiters, were very courteous and polite. Service is excellent. I would recommend Costa Pacifica to my friends and family.