디럭스 빌라, 침실 1개 | 외관

더 세이류 빌라 여행 후기

5 out of 5
더 세이류 빌라
Jalan Drupadi No. 8, Seminyak, Bali

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 160개 이용 후기 중 97개" "
평점 8 - 좋아요. 160개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 160개 이용 후기 중 8개" "
평점 4 - 별로예요. 160개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 160개 이용 후기 중 1개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jeongim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Jefri 님, 2019년 6월 19일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday

8/10 - 좋아요

Jasper 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
활발한 스미냑에 있는 조용한 풀빌라
일본식의 모던함이 느껴지는 풀빌라. 화려하진 않지만 군더더기 또한 없음. 도보 5분이내에 레스토랑, 사설환전소, 편의점 등이 있어 불편함이 없음. 조용하고 중심부에서는 떨어져 있어 액티브한 여행객 보다는 휴식형 여행객에 더 어울리는 곳으로 판단 됨.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

김윤숙 님, 경기

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 완전 만족해요
프라이빗한 숙박으로 너무 편리했고 직원들도 엄청 친절함. 스미냑에 머문다면 다시 꼭 숙박하고 싶습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시한번 꼭 방문하고싶어요.
정말 너무너무 좋았어요, 들어가자마자 감탄사가.. 단 청결상태는 침구 상태가 살짝 안좋았지만 다음날 룸클린 서비스 때는 깨긋해져 있어서 그냥 그려려니 했답니다, 주변에 볼 거리도 많고 먹을거리도 많고 옆에 발리 스파도 매우 좋았어요~ 진정한 발리의 도심을 느낄 수 있어서 좋았습니다. 직원들도 매우 친절해서 정말 기분좋은 휴가를 즐기다 왔네요

8/10 - 좋아요

Na 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿굿!!
스미냑 뒤쪽 골목에 위치하고 있어 스미냑 거리 구경이 매우 용이하다! 호텔도 청결하고 관리가!잘되고 잇어서 깨끗하게 이용했다. 빌라 안에 모기도 잘 퇴치 해줘서 잠자기도 편했음. 한가지!아쉬운 점은 택시 기사들이 위치를 잘 모르는 사람들이 있었다. 간판이나 더 알아보기 쉬웠으면 좋았을거 같다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
good location, kind staff.
good location and kind staff, delicious breakfast. but air conditioner smells so bad. and wifi was not working.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice, comportable villa
깨끗하고 완전 독립적인 빌라 한국인들한테 인기 좋을듯. 풀빌라 다른곳들하고 다르게 다른 집을 전혀 볼 수 없는 구조임. 빌라내에 주방이 있고 취사 가능. 전자렌지, 정수기 등 갖추고 있어 간단한 조리 음식 가져가셔도 될듯. 시설 부분에서는 불만 전혀 없음. 가까운 곳에 가도가도 레스토랑 있어 좋은 식사 하고 싶을때 최상의 선택이 될 수 있고 이외에도 빌라에서 나가면 바로 여러 식당과 마사지샾, 편의점도 있음.

6/10 - 괜찮아요

Rachel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
not so bad, but I'll not visit again.
pickup service was $15, and quite good. but the quality of the villa was not so comfortable. Coushions were dirty and bedding was not so clean as well. even though I asked to the receptionist to change the coushions & bedding, those were not solved until I checkout. and another inconvenient thing was transportation. The Seiryu didn't provide transportation, so I always need to call the taxi which was quite expensive. Therefore, I decided not to visit this place again!

10/10 - 훌륭해요

Joanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to relax and forget your cares. Delightful little pool and condo and quiet. Breakfast was brought to our room and served in the lovely kitchen! Yum!
2024년 3월에 1박 숙박함
답변 제공: Putu Tedy 님, 2024년 3월 4일
Dear Joanie,Thank you so much for your kind words and for taking the time to share your experience at Seiryu Villa Seminyak. We're thrilled to hear that you found our villa to be a wonderful place to relax and unwind.It's fantastic to know that you enjoyed the tranquil atmosphere of our villa, along with the delightful little pool and villa. We take great pride in providing a serene environment where our guests can truly escape and forget their cares.We're also delighted that you enjoyed our breakfast service. It's always our goal to ensure that our guests start their day off right with delicious meals served with care and attention to detail.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Seiryu Villa Seminyak for another memorable stay in the future.Warm regards,Putu TedyOperation ManagerSeiryu Villa Seminyak

6/10 - 괜찮아요

Catherine

2023년 8월에 3박 숙박함
답변 제공: The Seiryu Villas 님, 2023년 8월 23일
Dear Catherine, Good Afternoon and Warmest Greeting from Seiryu Villa Thank you very much for your review and we really appreciate it. We always do improvements to ensure our guests enjoy staying with us. feel free to share your experience during your stay to ensure we understand what the client wants during a stay at our villa and improve them in the future. hopefully, we could welcome you back to our villa and do not forget to put on your list holiday.

8/10 - 좋아요

Joinul

2023년 8월에 8박 숙박함
답변 제공: The Seiryu Villas 님, 2023년 9월 6일
Dear Joinul, Good Afternoon and Warmest Greeting from Seiryu Villa Thank you very much for your review and we really appreciate it. We always do improvements to ensure our guests enjoy staying with us. feel free to share your experience during your stay to ensure we understand what the client wants during a stay at our villa and improve them in the future. hopefully, we could welcome you back to our villa and do not forget to put on your list holiday.

8/10 - 좋아요

Shigeki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
丁寧でいいところです
2023년 6월에 2박 숙박함
답변 제공: The Seiryu Villas 님, 2023년 6월 15일
Thank you very much for your review and we really appreciate your kind review. we really excited to welcome you back to our villa. feel free to contact us if you need further assistance for your future stay

4/10 - 별로예요

Maggie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not recommended… Very disappointed, the villa was dark there were no proper chairs to sit on, the lounge was floor level and no outside chairs. When we asked the staff they said that’s their decor. Very dark inside and dated, breakfast was cold. The place does not match the photos online. Will not stay here again.
2023년 5월에 4박 숙박함
답변 제공: The Seiryu Villas 님, 2023년 6월 3일
Dear Mr/s. James Armitage,Sunny greetings from The Seiryu Villas.First of all, we do apologize for the inconvenience caused during your stay. Since we are a Japanese concept, we could not fill your request as mentioned. meanwhile, during your stay, we receive only positive feedback and did not get any negative feedback during your stay. we ensure we will do our best to find the best solution to resolve your problem. Hopefully we could assist you in futureWarm Regards,The Seiryu Villas

6/10 - 괜찮아요

Jordan

연인과의 여행
We had a couple of issues during our stay but overall had an okay experience there. 1. We arrived back to the villa after being out for the morning to find the front door completely unlocked after the cleaners had been. We had not secured our valuable items and we literally walked in off the street with no staff at reception. So anyone could have entered our room from the outside. 2. We arrived perfectly on time for check in at 2pm but were told the room wasn’t ready and to go for a walk for 30 mins. When we returned the room still was not ready and in total we weren’t able to check in until after 3pm. 3. There were no spare toilet paper rolls and we were given half a roll to start with so ended up running out. The villa is nice and spacious but definitely has some wear and tear.
답변 제공: Jefri 님, 2023년 2월 23일
Dear Mr. Jordan, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment regarding our villa. However, I would like to offer a sincere some of apology on our security not satisfied. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our villa.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Best Regards, Jefri Erimartha Operation Manager

6/10 - 괜찮아요

Reshma

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was multiple leaks in my villa. Also the villas needs some work and updates. The staff on the other hand was amazing.
답변 제공: Jefri 님, 2022년 12월 26일
Dear Mr/s. Reshma Jhangimal, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment regarding our villa location and the staff friendly with you . However, I would like to offer a sincere some of apology regarding on our properties product. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our villa.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Best Regards, Jefri Erimartha Operation Manager

8/10 - 좋아요

shaishav

좋아요: 청결 상태, 직원 및 서비스
2022년 7월에 3박 숙박함

8/10 - 좋아요

Marion

2019년 1월에 4박 숙박함

10/10 - 훌륭해요

Lewis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
All round great stay, all the staff were really friendly and was on hand with any queries we had. The villa set out is great with the swimming pool coming up right up to your bathroom door, Breakfast was always at what time we wanted it rather than a set time which was great. The hotel sorted us out a bike for us to explore seminyak and was a very reasonable price. Highly recommend, thanks for a great stay.
2020년 1월에 3박 숙박함
답변 제공: Jefri 님, 2020년 1월 23일
Dear Mr. Lewis, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing and very helpful and accommodating. The villa was really well equipped with a self contained kitchen, jacuzzi, pool, shower, TVs and lounges inside and out. The location is not bad - short walk to the beach and main shopping strip but is on a backstreet. There are always plenty of taxis and people around though.
2020년 1월에 7박 숙박함
답변 제공: Jefri 님, 2020년 1월 16일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

Janice 님, Singapore

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and spacious villa. Staff were excellent. Bed comfy. Enjoyed our stay.
2019년 11월에 2박 숙박함
답변 제공: Jefri 님, 2019년 11월 26일
Dear Mr/s. Janice, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

Niamh 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the private pool, huge living room and kitchen. Staff were also lovely and friendly. Breakfast was good although having to pick a time the night before was a bit laborious, especially if your desired time wasn't available. The hotel doesn't have a bar or restaurant or spa, which would have been nice. Location is alright though as all these facilities are nearby.
2019년 9월에 5박 숙박함
답변 제공: Jefri 님, 2019년 11월 6일
Dear Mr/s. Niamh, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

Michelle 님, Tahmoor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning -Loved it
The place is stunning though the lounges are very low - Japanese style so not good if your older Staff are beautiful
2019년 10월에 3박 숙박함
답변 제공: Jefri 님, 2019년 10월 24일
Dear Mr/s. Michelle, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Jefri 님, 2019년 10월 21일
Dear Mr/s. Dennis, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

Clive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an amazing stay. Would definitely recommend and would go back.
2019년 10월에 1박 숙박함
답변 제공: Jefri 님, 2019년 10월 19일
Dear Mr/s. Clive, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

David 님, Darwin

좋아요: 직원 및 서비스
Enjoyed our stay
The location is fantastic, just round the corner from the gay strip, near the beach, easy 25 min walk to Seminyak Square and 'Eat Street' or head the other way along the beachfront to Legian area (we like walking). Bintang Supermarket and Jari Menari even closer. Staff are lovely, very helpful and eager that you enjoy your stay. The villas are very large, and surprising as you walk down a dark corridor to one of only 8 villas, open the door and hey presto you're back outside in your deck and pool area. Inside the villa was a spacious living area, kitchen (not so well equipped), lounge (couch uncomfortable though), Large TV with cable channels, DVD player. No Music player. Kitchen did not have a microwave or coffee maker as is listed. Just bare minimum of plates glasses and a couple of pots, a few utensils, but no way you could cook anything serious if you were so inclined. We eat out every night so that's ok. Lacks a filtered water cooler which is disappointing, every other villa we have stayed in has had one, and with Bali's dodgy water supply is a must. Bed was King, comfortable and quiet. I'm not a fan of platform style beds though. Bathroom was ok but the toilet was stained around the hinges where the lid attached to the pan. A bit icky. Overall it's a good place to stay but it's in need of a refresh, at the very least a fresh coat of paint, and replace bathroom/toilet fittings.
2019년 9월에 4박 숙박함
답변 제공: Jefri 님, 2019년 10월 7일
Dear Mr. David, Thank you very much for sharing your feedback. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had good the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions and a couple concerned regarding the product. Once again thank you very much and we look forward to welcome you in the next holiday.

10/10 - 훌륭해요

Francois-xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is amazing!!
2019년 9월에 2박 숙박함
답변 제공: Jefri 님, 2019년 9월 26일
Dear Mr. Francois-Xavier, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay at Seriyu Villas. The staff were amazing and really go out of their way to make you feel welcome. The breakfast which is served in your dining area was excellent (I was so happy to see they have smoothie bowls options). The villa itself is gorgeous and modern, the decor is very zen and you can truly unwind there. We stayed in 4 different hotels when traveling in Bali and this was our favourite!
2019년 9월에 3박 숙박함
답변 제공: Jefri 님, 2019년 9월 16일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property felt very secluded. The staff were extremely friendly and attentive. If I had to pick on something the mattress wasn't overly supportive and the daily breakfast was very basic.
2019년 9월에 4박 숙박함
답변 제공: Jefri 님, 2019년 9월 7일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had nice the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

2/10 - 너무 별로예요

Anette

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Landed in a bunker
Villa for me is a separate building with some kind of garden. This was a bunker, felt like we came to a prison. Black, fake leather cushion on an outdoor bed by the pool?! Felt like a porno star😡Stupid ‘couch’ on the floor, yes I do understand the japanese concept - but this was done cheaply. We had booked 3 nights and would not get our money back, but decided to leave anyway and went back to our previous hotel in Nusa Dua. Could never had stayed here, maybe we were to old for this strange concept...
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Jaymie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved !!
Amazing stay!!! Stayed in Kuta with friends for a few nights then me and my partner stayed at the Seiryu Villas for our last 2 nights in Bali!! So relaxing and so much space. Was perfect for us! The service was always outstanding and the villa so beautiful and spacious. Definitely recommend staying here. Only negative I can think of was the lack of lighting inside. So many lights but none really bright enough to see much inside the villa and doing makeup and hair became difficult. Not much of a problem though really and that’s my only negative. Loved our stay here and will come back soon!!
2019년 8월에 2박 숙박함
답변 제공: Yeni Febriyanti 님, 2019년 8월 26일
Dear Mrs. Jaymie Naldrett, Thank you very much for leaving a review which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that enjoyed your stay. As to the lighting, we greatly appreciate your comments in order to improved our facilities. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We also would like to express our gratitude for your compliments to our excellent service. We look forward to welcoming you again in the next holiday :)

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property was in a great location and the staff were extremely friendly. However we had to run the shower for 5 minutes before entering as the water had a funny smell. We were also moved to a different property much further away on our last night as they were conducting plumbing maintenance. We were only told about this upon arrival which disrupted our stay. We also had to pay for taxis out of our own pocket back into Seminyak as the accommodation was much further away.
2019년 8월에 8박 숙박함
답변 제공: Jefri 님, 2019년 8월 20일
Dear Mr/s. Anonymous, Thank you for taking the time to communicate your concern. I am very sorry to know that you had a far from favorable experience at The Seiryu Boutique Villa. We do apologize for any inconvenience may caused. Your feedback is extremely valuable to us as we strive to improve with every experience and I will share your review with our team. Please feel free to keep me as a point of contact when you are planning your next visit, as I would be more than happy to help you with your arrangements. Thank you again for your very kind and positive comments and hope we could have a chance to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Jefri 님, 2019년 8월 19일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location in Seminyak and Japanese taste facilities
2019년 8월에 2박 숙박함
답변 제공: Jefri 님, 2019년 8월 15일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Japanese inspired retreat
We really enjoyed our stay. The staff were very accommodating, and the property was only a short walk from shops and the beach. Was great to have them deliver breakfast each morning. The only negative was that sometimes the breakfast was a little cool and no microwave in the room to heat it up. We didn't let this detract from our stay. Everything else was great; ideal for couples who want an actual quiet holiday and time to relax away from the hustle and bustle, with your own private pool. WiFi was very fast and stable.
2019년 7월에 4박 숙박함
답변 제공: Yeni Febriyanti 님, 2019년 7월 20일
Dear Mr. David Kerr, Thank you for sharing your feedback regarding your stay! We are glad that you enjoyed your stay, but were sorry to hear that the breakfast was a little cool. Please rest assured we have addressed this with the team to ensure we improve on this. Thank you for staying at the The Seiryu Villas and we hope that you will consider us for your next trip!

10/10 - 훌륭해요

GarthandMarie 님, Christchurch, New Zealand

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most relaxing holidays we have had. Our villa was a quiet oasis away from the hustle and bustle and provided everything we needed. Breakfast served daily in our villa was a treat and having a private pool with 2 lounging areas was just lovely. The staff were exceptionally attentive and couldn’t do enough for us. Would absolutely recommend to our friends and stay again.
2019년 6월에 7박 숙박함
답변 제공: Jefri 님, 2019년 7월 10일
Dear Mr/s. Garthand Marie, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good stay mostly
Bed was excellent. Pool was amazing. But breakfast was cool and tea and coffee like warm. Provided coffee sachets were 3 in 1 (milk and sugar incl) so no good if you like black unsweetened coffee. Took multiple complaints to get 1 of the Aircon’s fixed and to get the hot water fixed but only 1 complaint to get the toilet fixed. Had to request extra towels multiple times. They need to provide more than 2 when there is a pool so you will have dry towels for the shower. I expected more for the price and 5 star rating. Needs a toaster and microwave in the kitchen. Even with the above issues it was still a good stay. They just need to lift their game to really be 5 star. Staff were very friendly.
2019년 6월에 3박 숙박함
답변 제공: Jefri 님, 2019년 6월 19일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Nice place but...
The bed was super comfortable and the pool was awesome but it took 4 complaints to get one of the Aircon’s fixed, 3 complaints about no hot water (both these being told it was fixed but it wasn’t) and 1 about the toilet blocked and leaking (fixed straight away). I had to keep asking for extra towels (if there’s a pool you need more than 1 towel each!) The included breakfast was delicious but always cold. Even the tea and coffee was only lukewarm (yuck) no microwave so no way to heat it up and the coffee sachets provided were 3 in 1 so had milk and sugar in them and useless if you wanted unsweetened black coffee. The staff were very friendly and helpful. I would only say 4 star not 5. For 5 star I expected extra towels, microwave and toaster in the villa.
2019년 6월에 2박 숙박함
답변 제공: Jefri 님, 2019년 6월 19일
Dear Mr/s. Anonymous, Thank you for taking the time to communicate your concern. I am very sorry to know that you had a far from favorable experience at The Seiryu Boutique Villa. We do apologize for any inconvenience may caused. Your feedback is extremely valuable to us as we strive to improve with every experience and I will share your review with our team. Please feel free to keep me as a point of contact when you are planning your next visit, as I would be more than happy to help you with your arrangements. Thank you again for your very kind and positive comments and hope we could have a chance to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Staff is really nice. Location is good. Quality of the rooms is bad. Cleanliness of room is okay. If you don’t like bugs (works and cockroaches) don’t go. 6 out of 10
2019년 6월에 4박 숙박함
답변 제공: Jefri 님, 2019년 6월 19일
Dear Mr/s. Anonymous, Thank you for taking the time to communicate your concern. I am very sorry to know that you had a far from favorable experience at The Seiryu Boutique Villa. We do apologize for any inconvenience may caused. Your feedback is extremely valuable to us as we strive to improve with every experience and I will share your review with our team. Please feel free to keep me as a point of contact when you are planning your next visit, as I would be more than happy to help you with your arrangements. Thank you again for your very kind and positive comments and hope we could have a chance to serve you again in the future.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very good stay
The Seiryu was an overall very good experience. We had some minor problems that affected our group (which reserved four separate villas). At check-in, one person's royal villa was not ready and they downgraded her to the other type of villa for the first night of her stay. They told her it was not possible to give her a refund for the price difference, which did not seem reasonable, although they did end up giving her some type of dining credit. Another room had some problems with the AC, but they ended up getting it working after awhile. On the positive side, the service was VERY attentive, they helped us with car reservations, laundry, and a multi-day trip to Lombok. The food was also very good and the villa itself was lovely. It also felt very safe inside of the buildling.
2019년 5월에 4박 숙박함
답변 제공: Jefri 님, 2019년 5월 23일
Dear Ms. Mary, Thank you very much for sharing your feedback which we value good experiences. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you in the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well designed villa using Japanese concept. Love the outdoor pool
2019년 4월에 3박 숙박함
답변 제공: Jefri 님, 2019년 5월 6일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you in the next holiday.

8/10 - 좋아요

Hh

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Service could have been better. No facilities like restaurants. Location is good and prime.
2019년 4월에 3박 숙박함
답변 제공: Jefri 님, 2019년 4월 23일
Dear Mr/s. Hh, Thank you very much for sharing your feedback which we value is better. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you in the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy my whole stay. The property is in an great location ( next door to Marriott courtyard), easy short walk to he beach and nightlife/ restaurants. The pictures of the rooms don’t show how spacious it is. I stayed in villa 1A. Incredible clean and quiet space. Would stay here again Management and staff will go the extra mile without hesitation. Amazing stay, would do it again.
2019년 2월에 8박 숙박함
답변 제공: Jefri 님, 2019년 3월 8일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff . With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 4박 숙박함
답변 제공: Jefri 님, 2019년 2월 15일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had great the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. Then for your concerned we would like to review for our better in the future. Thank you and we look forward to welcome your the next holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Villa was beautiful and the staff were incredible!
2019년 1월에 4박 숙박함
답변 제공: Jefri 님, 2019년 2월 15일
Dear Mr/s. Anonymous, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had great the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. Then for your concerned we would like to review for our better in the future. Thank you and we look forward to welcome your the next holiday.

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an amazing stay at seiryu villas,seminyak. The staff did everytbinf they could to make it as comfortable as possibke notbing was ever to much to ask. We come to bali every couple of months and this would be the best place we have stayed so far. It was closw to everywhere we needed ro go. The only downside that we could think of was that a couple of the doors didnt quite close properly and as its wet season sometimes we had mozzies in the room but it was a minor thing that was dealt with by using bug spray in a otherwise perfect stay!
2019년 1월에 4박 숙박함
답변 제공: Jefri 님, 2019년 1월 24일
Dear Mr/s. Jay On, Thank you very much for your great review for The Seiryu Boutique Villas. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service . With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you in the next holiday. Best Regards, Jefri

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome villa...beautiful and quiet. Very relaxing!
2018년 12월에 6박 숙박함
답변 제공: jefri 님, 2019년 1월 2일
Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you on the next holiday.

4/10 - 별로예요

Torsten

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Nice design - but that's it.
Nice Hotel and excellent design. That's it. - Villa was not ready to move in by 2 p.m. - as agreed. We had to wait. - Bathroom and toilet was dirty. - Selection for the breakfast has to be made one day in advance and was not as expected. Second coffee or juice etc. on the next day has to be paid extra.
2018년 10월에 3박 숙박함
답변 제공: Jefri 님, 2018년 11월 10일
Dear Mr/s. Torsten, Thank you for writing your feedback and It was our pleasure to have you stay with us at Seiryu Villa. I would like to offer a sincere apology for the inconvenience during your stay at our villa. I fully understand the discomfort this has caused you and regret that this impacted your experience at our villa. Honestly we changed already our product and service especially what are your concerned, it was for all convenience our guests. We would hope that you would give us another chance to make your next stay as best as can be.

8/10 - 좋아요

Gabrielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful villa and staff
Seiryu villas is lovely- the villas are beautiful, spacious and well kept. The staff are also incredibly helpful friendly and welcoming - you choose what you’d like for breakfast in the morning and they serve you in your villa. I particularly liked the smoothie bowls! The only minor downside is the location - it’s a fair walk to the main streets of Seminyak! If you’re a family or couple planning to get taxis everywhere then this wouldn’t be an issue!
2018년 10월에 3박 숙박함
답변 제공: Jefri 님, 2018년 10월 13일
Dear Ms. Gablielle, Thank you for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at Seiryu Boutique Villa Seminyak and we are glad to know that you had good the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to your next holiday.

10/10 - 훌륭해요

Adam 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honeymoon Villa
This villa was so luxury it was unreal. Our own pool with garden and lounging areas. Big bath tub and big shower. Huge bed and lovely large lounge - was just a dream. The staff were great and really really friendly. The villa was a 5 minute walk to the beach and also to the best beach (double six) if you want to chill and listen to music.
2018년 9월에 3박 숙박함
답변 제공: Jefri 님, 2018년 10월 13일
Dear Mr. Adam, Thank you for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at Seiryu Boutique Villa Seminyak and we are glad to know that you had good the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to your next holiday.