2 개의 야외 수영장, 09:00 ~ 21:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

윈덤 타만사리 지바 리조트 발리 여행 후기

4.5 out of 5
윈덤 타만사리 지바 리조트 발리
Pantai Lepang, Jl. Subak Lepang No. 16, Klungkung, Banjarangkan, Bali

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 62개 이용 후기 중 29개" "
평점 8 - 좋아요. 62개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 62개 이용 후기 중 8개" "
평점 4 - 별로예요. 62개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 62개 이용 후기 중 4개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Gabriella

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Wyndham Tamansari Jivva Resort Bali 님, 2024년 2월 26일
Dear Ms. Gabriella,Greetings form Wyndham Tamansari Jivva Resort Bali.Please apologize for the inconvenience during your stay.We appreciate your time to give us the rating. We expected to get more details about your concern for us to improve our service in future.We wish can provide more better service for your next stay.Thank youWyndham Tamansari Jivva Resort Bali

10/10 - 훌륭해요

JUAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Wyndham Tamansari Jivva Resort Bali 님, 2024년 2월 23일
Dear Mr. Juan,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali

10/10 - 훌륭해요

Aurélie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
z
2023년 9월에 11박 숙박함

6/10 - 괜찮아요

hans

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hôtel qui aurait pu être merveilleux mais dont les infrastructures semblent ne pas être suffisamment entretenu... Convient pour une étape sur la route du port de padangbai
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ahmad

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room condition was very bad and we got charged for a Ocean view room and ended up looking at a roof. Booked a day trip with them and got stranded on another island and no other tickets available to get back to our room.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and helped if needed
2023년 9월에 8박 숙박함
답변 제공: Dian In 님, 2023년 11월 7일
Dear GuestThank you for staying with us and taking the time to share your experience with us. We are delighted to hear that you have a lovely time during stay at our Hotel.and we really apreciate your feedback for the state of our Hotel.We simply can't wait to warmly welcome you soon in the near future.Kind RegardsThe Management

6/10 - 괜찮아요

Bruno

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning hotel but has been left to dust, all general maintenance of the hotel has been abandoned. Very sad, the rooms were beautiful but no activities or things to do at the hotel at all.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Alwiya

가족 여행
별로예요: 직원 및 서비스
Most of the staff don't speak English. When I call for a house keeping from 9 am to 11 am the house keeper came to collect laundry. I had to make multiple calls. They don’t change towels because the policy is green, guests are required to reuse the towels. The house keeper didn’t restock the soap or shampoo they just made the bed. To make it worst the card was not working and the receptionist took my card never fixed it. I had to leave my room door open. The breakfast buffet provides only water, fruit punch juice and coffee. If you order another drink additional charge. The workers come to the room to collect payment quickly and able to communicate. When calling for room service they pretend not to understand or taking their sweet time. The place is too far from the city attraction. I will never stay at this hotel again.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Welyton

좋아요: 숙박 시설 상태 및 시설
My partner and I arrived at the hotel at 6pm after a delayed flight with Garuda airline to find our room ready (Thank God for that) although, the staff from the reception were average and did not have much knowledge of the hotel facilities. The lady from the reception could not explain to us where our room was she kept saying that the concierge guy would scout us out to our room. She also explained to us that the restaurant would be opened until 10:30. My partner and I went out for a little wonder around and when we came back to have dinner as we arrive to the restaurant around 9:30 the staff was very prompted to say "we are closed". We were like, we need to get some food as we haven't had dinner, the staff told us that we could order some room service and we quickly headed to our room to only been told that we could not order any more food as the restaurant was closed. We were starving and had to go to bed without food because the miscommunication between front office and restaurant staffs. The bathroom shower was horrible, every time we were having a shower there was water everywhere and the door handle came off as we were trying to get into our room. We were very disappointed with our stay. Unfortunately, I don't think we are going back.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

John 님, Toronto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, friendly staff. Would stay again.

10/10 - 훌륭해요

haiying

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ok

10/10 - 훌륭해요

Gerad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place, the food was very accommodating for allergies as well!
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and peaceful
The hotel was absolutely wonderful. We were treated like royalty! The staff was very friendly and helpful Freddy was very professional and always helpful. This hotel is quiet and relaxing. This is a great hotel!
2023년 7월에 10박 숙박함

10/10 - 훌륭해요

Ibrahim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
in general i like this place
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

Giulia

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Ahmad

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

8/10 - 좋아요

Frantisek

2023년 4월에 2박 숙박함

8/10 - 좋아요

Jonas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Debit
Opholdet var mega godt , personale er som sædvanlig mega søde. Dog krævede de 1 million rupiah som debit ved ankomst og man fik kun halvdelen tilbage når man tjekker ud
2023년 1월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 7일
Dear Jonas, Thank you for sharing your inconvenient experience while staying with us. We do take our guest's comment very seriously and will coordinate with the team in charge regarding this issue. We look forward to welcoming you back at Wyndham Tamansari Jivva Resort Bali in the near future.

4/10 - 별로예요

Karen

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For $40/night it’s hard to complain, but still... Minuses: I found a used toothbrush and open toothpaste in my shower upon entering the room; the towels smell weird; the pool was closed for maintenance; the restaurant was closed for a private event; the TV remote was disgustingly sticky; the phone didn’t work; the Wi-Fi constantly went in and out (but mostly out); the parking garage for scooters is limited and smelly; the drinking water bottles and toiletries are single-use plastic; the railings around the property are all rusted and look untrustworthy. Plusses: The lily pond is pretty and my bed was comfortable. And the dogs were sweet.
답변 제공: Wyndham Tamansari Jivva Resort Bali 님, 2023년 1월 27일
Dear Karen,Thank you very much for sharing the experience of your stay with us. We do apologize for unpleasant stay experiences. I have shared your comments directly with our management to ensure appropriate follow up with our team. Again, your feedback will be followed up to ensure we improve our guest's experience.Should travel bring you back to Bali, we are wishing that you will consider staying with us to give a chance for us to deliver our services and pamper your stay experiences.Thank you,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The pool was not well maintained during our visit but they may have been having issues outside of their control.
2022년 12월에 7박 숙박함

10/10 - 훌륭해요

Magereta

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2022년 9월에 2박 숙박함

4/10 - 별로예요

Clarissa P

2022년 9월에 2박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함
답변 제공: Adita 님, 2020년 3월 2일
Dear Maria, Thank you for your great review score on your experience and We will look forward to welcoming you back soon. Kind Regards, Wyndham Jivva Bali

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 4박 숙박함
답변 제공: Adita 님, 2020년 2월 26일
Dear Guest, Thank you for the compliment and we look forward to welcoming you in the near future.

4/10 - 별로예요

실제 이용하신 고객

2019년 12월에 10박 숙박함
답변 제공: Adita 님, 2020년 1월 6일
Dear Guest, We do apologize for the failure to provide our best performance during your stay which shown on your value of review. Hopefully we could know further about the issue to make us better to our future guests. Again we wish to say sorry and will have the opportunity to welcoming you back soon. Kind Regards

8/10 - 좋아요

Emma

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Service improvements should be made
Check in was ok, I was staying close to reception but the staff insisted they took my bags to my room. The young lady who was given this task hadn’t used a luggage trolley before so I ended up helping her getting it to and in the lift. The hotel room was spotless, bed extremely comfortable. I ordered room service and the food was good. Took about 45 minutes to get to me. The food in my opinion was over priced. I ordered a coffee from the beach bar, and had a nightmare. The coffee itself was tasty but it took them 20 minutes to find a card machine so I could pay. This hotel is aimed for family’s and couples in my opinion. I wouldn’t return
2019년 12월에 2박 숙박함
답변 제공: Adita 님, 2019년 12월 31일
Dear Emma, Thank you so much for your kindly input to make us better in the future. We will keep to improving our service level to meet the guest satisfactions and no delay to every order made. I wish you will enjoy your holiday in other Bali area. Again we do apologize if couldn't give the best holiday during stay. Kind Regards.

8/10 - 좋아요

Cy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Adita 님, 2020년 1월 24일
Hi, Thanks for the compliment and wishing to welcoming you back in the near future at Wyndham Jivva Bali. Kind Regards

8/10 - 좋아요

Latosha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel for Solo Traveler
Friendly and helpful staff. The hotel offers several activities on site; nature and cycling tour, Balinese dance and cooking class to name just a few. It is a great hotel for solo travelers how wants to experience the city with others or just want some time along. The spa is a must do experience.
2019년 12월에 2박 숙박함
답변 제공: E-commerce 님, 2019년 12월 30일
Dear Latosha, We are so happy to know your were satisfied with our hospitality during stay. Hopefully we could hear your next visit plan in the near future and join Jivva tranquility everyday. Thank you so much from Jivva Family.

10/10 - 훌륭해요

Alieu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was updated to Deluxe upon arrival and the experience was just amazing.
2019년 9월에 4박 숙박함
답변 제공: Adita 님, 2019년 12월 16일
Dear Alieu, Thank you so much for sharing your amazing experience and we will look forward to welcoming you back in the near future.

10/10 - 훌륭해요

AmineDavid 님, Algiers

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tout était parfait, j'ai adorés, je le recommande.
2019년 10월에 4박 숙박함
답변 제공: Adita 님, 2019년 11월 13일
Dear Mr. David, Thank you so much for your compliment review and we will look forward for your next coming in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay at Wyndham
The hotel was amazing, the staff are extremely friendly and polite. Room was formidable with high western standard. Regards to lack of tourists at the hotel, it felt for us that it were too many staff members waiting for something to do. As a matter of fact they forgot us at our table in some occasions, because they where talking with each other in stead of keeping an overlook. Last but not least, keep in mind that there is lack of facilities around the hotel area. Overall a fantastic stay at a beautiful hotel.
2019년 10월에 4박 숙박함
답변 제공: Adita 님, 2019년 11월 12일
Dear Valued Guest, Greatly appreciated for your great compliment review address to Wyndham Jivva Bali teams. Your valuable comment would be a good reference for us to improve our service level in the future. We are really hoping so much to welcoming you back and show you our improvement. Thank you so much.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
So I booked a room with ocean view and a water pool, however the staff said all rooms near seaview is under construction...and offer me a villa and said it was more expensive...However I wanted a room with ocean view not a villa.. And no one informed me before the stay...And the breakfast there sucks which cause me around IND300,000 per person...
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Kiya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very impressed!
Wow! Service is impeccable, Villa is just stunning!
2019년 9월에 3박 숙박함
답변 제공: Adita 님, 2019년 9월 30일
Dear Kiya, Thank you so much for your review and love to know you were satisfied to our hospitality. Wishing to welcoming you back in the near future soon.

10/10 - 훌륭해요

Alessandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bell'hotel e cucina di alto livello!
Hotel stupendo con servizi eccellenti. Consigliato cenare al suo interno in quanto i piatti sono ottimi!!!
2019년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The rooms are nice and clean. However we had a horrible check in experience, they couldnt find our reservation and took almost an hour to check us in, and took a whole wedding group that showed up after us before figuring out our reservation. Then the restaurant was closed because of this wedding reservation and the only thing available was cold expensive room service or a nasi gorang bar for $15 which looked worse than a $2 Nasi goreng, so all the other guests' experience was compromised because of their wedding reservation. The breakfast buffet was horrible, and half empty by 9am. The lady said "you should get here earlier next time"... REALLY! When I'm paying $15, oh and they tried to charge me $20 on the phone when I was booking rather than when I got there the price was different.. I would never stay here again or recommend it to anyone.
2019년 5월에 1박 숙박함
답변 제공: Adita 님, 2019년 7월 19일
Dear Valued Guest, On behalf of Wyndham Jivva Team I would express our deeply sorry for your inconvenience experience during your stay. We do realize that our teams had fail to deliver our best performance during check in process because of weddings came along at the same time. Which is also created another issue at the other outlet's for your room service. Our FB teams now already improve their formation and performance to avoid any failure service in the future. Related to your breakfast time, we do brief our staff to keep the food ready during breakfast time with no excuse. I wish we could have a chance to serve you here again and share the real Jivva Hospitality soon. Thank you please let me know if you need my assistance at your convenience time. My Sincere, Asst. e-Commerce

10/10 - 훌륭해요

Camilo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel en Bali
Un gran hotel en Bali, totalmente nuevo, equipado, acogedor, las piscinas, el spa y sobre todo, la gente que atiende, especialmente Gek Mas del restaurante de la playa, y todo por un precio más que razonable que difícilmente se podrá conseguir en otros países con estas comodidades. Mejoraría un poco el horario de atención del restaurante que solo es hasta las 10 pm y la variedad del menú para aquellos que se quedan más de 3 o 4 días en el lugar, pero es algo que no opaca en nada la buena impresión del hotel!
2019년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 7박 숙박함
답변 제공: Adita 님, 2019년 7월 19일
Thank you so much for your compliment 5stars rate on us.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
レストランの食事があまり美味くなかったのが残念でした。
2019년 4월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice pool, friendly staff, good surf nearby. Nice resort but a bit out of the way.
2019년 3월에 5박 숙박함

10/10 - 훌륭해요

Frederike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel, perfekt zum Entspannen
Sehr schönes Resort mit einer wunderschönen Anlage. Alle sind super nett und zuvorkommend. Spricht man ein Problem an, wird sofort versucht eine Lösung zu finden. Das Hotel ist sehr ruhig und sauber und hat einen sehr schönen Strand. Die dazugehörige Beach Bar ist ebenfalls schön und hat sehr gutes Essen.
2019년 3월에 3박 숙박함

8/10 - 좋아요

Siti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staff.
The food for room service was not that tasty. Maybe the steps inside the pool should put a markings so that the kids will know till where the steps end so they wont fall into the pool. Other than that, everything was good.
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Jostein 님, Wan Chai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Lee

좋아요: 직원 및 서비스, 객실의 편안함
Potential to be good hotel.
For a fairly new hotel, rooms are already showing wear and tear especially in the bathroom. Housekeeping should clean all stains off carpet and floor however that was not the case. The only redeeming feature about staying here is the hotel staff. They are very helpful and goes out of their way to assist with any requests. Hygeine for breakfast buffet could be improved with better training of staff to ensure house flies are kept away and gloves or tongs are used when handling raw food for cooking noodles or preparing food in the dining area stalls.
2018년 9월에 2박 숙박함

8/10 - 좋아요

Amalie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ikke et 5 stjernet hotel, men udemærket
Vi havde bestilt et standardværelse, men blev opgraderet til super lækkert værelse med privat pool da en hel bygning var lukket grundet uvejr. Lækkert værelse Ok pool Ok mad - lidt dyrt i forhold til kvalitet Lækre smoothies/milkshakes Super lækker buffet morgenmad 2 forskellige restauranter med forskellig mad og priser - lidt underligt. Hotellet ryster når bølgerne rammer stranden. Sandet på stranden er sort og glimter. Nærområdet er kedeligt - udover safari parken. Dog er der en kiosk/supermarked i gå afstand. Klungkung er ikke et turistet sted, men ret muslimsk Flotte omgivelser på selve hotellet, men der er nogle, som ikke taler engelsk, hvilket er upassende til et 5 stjernet hotel. Hotellet er bestemt ikke 5 stjernet, men det er ikke et dårligt hotel hvis man er til bade/slap af ferie. Billedet er strand restauranten/baren om aftenen
2018년 8월에 7박 숙박함

8/10 - 좋아요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very Tranquil Place.
All the staff are friendly.Relaxing and peaceful place in a rural area with black sand beach.The Spa is definitely recommended.The price is reasonable for a 4 star Hotel.
2018년 8월에 4박 숙박함

6/10 - 괜찮아요

Edward

Isolated and unusable beach
If you are seeking an escape from the usual bustle of Bali and think this could be the place for you then give it a go. However it’s isolated and on a beach that’s black volcanic sand that’s heated from the sun and too hot to walk on. The sea is also way too dangerous to swim in with huge crashing waves 24/7. The hotel has all the upmarket features with great views and comfortable beds. The main pool had been damaged by a freak storm and waves before we arrived but there was another pool that was nice to swim in. The food was ok, not fantastic, dearer than usual but still affordable. There weren’t a lot of people there during our stay making it feel like a ghost town, and this was peak season. To sum up if you want isolation with great views of the ocean and Bali countryside, don’t care for local markets or beaches, and don’t like being sourounded by lots of hotel guests, then this may be the resort for you. We personally won’t go back there despite all its positives.
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

gurpreet 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Hotel is close to beach and specially service is awesome
2018년 7월에 5박 숙박함

10/10 - 훌륭해요

Jibran 님, Fort Lauderdale florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 8박 숙박함

6/10 - 괜찮아요

Ricky

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wyndham
Hotel room was great, clean, comfy bed, clean toilet. Surrounding area there is nothing, no food variety from outside hotel becuase it is far from the city center. If you are looking for peace and quite then it is the right place to be because it is far from everything
2018년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel après débarquement à padangbai
Hôtels récent et propre. Personnel à l’ecoute. Baignade jugée dangereuse étant donné les courants et vagues. (Digue à revoir sur la plage) Vaste piscine et jardins bien entretenus. Restauration et petit déjeuner correct. Hôtels assez éloigné des divers centre-d’interets.