바나이바나이 호텔 검색: 지금 예약 가능한 인기 숙소

“Our experience at the resort was disappointing mainly due to poor maintenance and lack of staff assistance. First, the swimming pool was not properly maintained. There were tadpoles and insects in the water, which made it obvious that the pool had not been cleaned for a long time. We were told to wait while they cleaned it, so we went to do another activity. However, when we returned, no one was cleaning the pool and it was still in the same condition, so we were unable to swim. We also paid...

“Very nice and plenty of things to do, beautiful scenery and friendly and helpful staff”

“so beautiful ”

“Darrel and the rest of the staff was more than accommodating. They could not have been friendlier or more helpful with your every request. The electricity went out two times not the fault of the resort, but the backup generator was not working. We had a beachfront cottage which had wonderful views.”

“When we arrived there was no record of our confirmation. The staff were unaware of our arrival. She had to call the owner to confirm. The owner neglected to inform them of our arrival. Such a disorganized way of doing business. Water supply was being turned off during the night. We have to wait for the staff to arrive in the AM to turn it on. Toilet was a big problem when you want to use that night ‘coz it won’t flush because there is no water supply. We had to leave the property a day...