Hotel's facilities were up to standard but what really stood out for us were the wonderful staff of Verona Palace. They were always pleasant and at the ready to meet our every requests, even to the point of gathering the entire crew to aid us on our first night when we needed help with getting SIM cards for our phones. Customer service was on point and our trip was made a whole lot more enjoyable thanks to their never faltering smiles and warm hospitality. Shout out to Teti, Dedi, Ujang and the rest of the crew, whose names we weren't able to catch, for being the very best.