Verified
8/10 Good
Mohd
Nov 11, 2023
Liked: Cleanliness, amenities, property conditions & facilities
I arrived before check in time, wasn’t greeted by staff. Not rude but no smile. I left my 2 bags and went out. Came back that evening with a luggage and stuffs from a supermarket. Again, no smile. After I got my key card, I collected my bags and my luggage. The staff saw me struggle but didn’t offer help to hold the lift. The room was very clean and nice. The tv however was not hung in front of the bed, but on the left wall parallel to the bed. Never seen a hotel do this before. Fridge wasn’t cold even with the max setting. I had to re-login to the wifi every time I come out from airplane mode, not connected automatically. There’s no breakfast buffet but the portion is very very good. I was served a bowl of porridge, a plate of toast, a plate of fruits, a bowl of salad, orange juice, coffee and cold water. The glass table has sharp edges, please do something about this.
