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"We had a pool-facing room. (1) The constant disrespect of other hotel guests sitting on our bedroom steps into the pool, & being intimate with one another, was very annoying. Hotel guests should not be allowed to sit on any steps which is not outside their own bedrooms. (2) Patrons having very loud get-togethers outside their bedrooms by the poolside should not be allowed. This is totally disrespectful towards other hotel guests. (3) The private playing of excessively loud music by hotel guests in the pool area should not be allowed. Hotel guests pay top dollars for their hotel stay, & the decibel level of private music needs to be controlled. All the above put a damper on our stay!"

"Very comfortable and easy access from the airport. Note: it is quicker to walk there through the tunnel versus taking the shuttle!"

"Yes"

"Unbelievable "

"Wonderful staff. Very helpful and friendly!"

"This hotel is very high end. The rooms are Morden luxurious and have all amenities that you could want. The in room dining service was very good as was the gym amd breakfast. The spa services were good but was an onsen so had to go in naked with separate facilities for men and woman. The massage was good and all services were very cheap compared to the UK. Was central and near good shopping services. Would highly recommend. Oh and the staff were very attentive."

"A spacious room and great breakfast"

"The family room is big and the stuff were helpful."

"My only negatives is the AC in my room did nit work to my liking. Took too long for my room to cool down. I booked a room with a washer machine but i got one without one. Other than that this hotel and location is amazing."