디럭스룸 | 객실 내 금고, 책상, 방음 설비, 다리미/다리미판
예약 가능 여부 확인

UPAR 호텔 수쿰빗 11 나나 여행 후기

3 out of 5
UPAR 호텔 수쿰빗 11 나나
43/17 Sukhumvit Soi 11, Bangkok, Bangkok

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 426개 이용 후기 중 89개" "
평점 8 - 좋아요. 426개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 426개 이용 후기 중 98개" "
평점 4 - 별로예요. 426개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 426개 이용 후기 중 24개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

JUN HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스마트 스위트숙소 후기
깔끔하고 주변에 상점들이 많아 좋았습니다.
2019년 5월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 6월 7일
Dear Jun ho lee, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 6월에 4박 숙박함
답변 제공: Smart Suites 님, 2018년 7월 16일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Suites Team.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친구끼리 간다면 괜찮. 가족이나 커플은 비추.
주변에 나나엔터테인먼트와 클럽이 있어서 호객행위하는 툭툭이 같은게 주변에 많아서 좀 귀찮기도 하고 가족들이나 커플끼리 가는것은 추천하지 않아요. 그 의외 서비스 같은것은 가격대비 만족했구요. 개인적으로 싱글침대 2개인 방은 창문이 없고 드라이기가 없어서 살짝 불편했네요.
답변 제공: Smart Suites 님, 2018년 2월 28일
Dear Sir, Greetings from Smart Suites, Thank you very much for the feedback. We are so grateful for the positive feedback. Thanks for appreciating our hotel. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Best Regards, Smart Suites Team

6/10 - 괜찮아요

Yuseul

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
가격이 저렴하여 이용하게 되었고 처음에 방에 들어갔을 때는 알수 없는 냄새가 나서 환기를 하였던 기억이 납니다. 교통은 구글맵 키고 나나역이나 스쿰빗 역을 주로 이용했습니다. 바로 옆에 편의점이 있어서 편리하였습니다.

4/10 - 별로예요

Jonggeel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정보와 완전 다르고 평균점수 이하
사진과 너무 다르며 처음 배정 받은 방은 기막히게도 옥탑방이었습니다 운치 있겠다 생각할 수도 있지만 장금 장치도 잘 않되고 더군다나 지나다니는 길에 도마뱀까지 참 어이도 없고 방 옆에 온갖 기계장치때문에 시끄럽고 방음도 엉망에 에어컨은 조절이 않되서 크니 너무 덥고 키고 자자니 너무 춥고 말 그대로 최악이었고 그나마 다음날 항의 하고 바고 체인지 해서 참았고 그나마 바꿔준 방도 소개와 다르게 21 제곱미터도 않되는 작은 방이고 사진과 완전 달랐습니다. 관계자들은 좀 더 정확한 정보로 소개 하길 바랍니다

8/10 - 좋아요

Bottle 님, S. KOREA

좋아요: 직원 및 서비스, 객실의 편안함
나나역 근처의 저렴한 숙소
나나역에서 걸어서 약 10분정도 걸리며 가격이 저렴함, 디파짓 1000바트 방콕이라 역시 룸 크기가 작음 주인이 아랍계고 가격이 저렴해서 그런지 아랍계 손님이 많은 거 같음 방에서 특유의 냄새가 있음
답변 제공: Best Western Klassique Sukhumvit 님, 2016년 1월 13일
Dear Bottle, Warm Greetings from Best Western Klassique Sukhumvit Please accept our sincere apology for all the unpleasant service experience you encountered during your stay with us. Our supervisors will be more vigilant in their inspections to improve our hygiene and cleanliness standards. The issue has been identified and a fix is being implemented and we promise you that we will continue to upkeep our good service standards and strive for service excellence and thank you for appreciating our convenient location. Thank you once again for sharing your experience and please continue to support us. We look forward to see you again soon next time you are in Bangkok. Best Regards, Best Western Klassique Sukhumvit Team

6/10 - 괜찮아요

Matt 님, Republic of Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
저렴한 호텔
작고 약간은 오래됐지만 청결하고 친절한 직원들 덕분에 잘 지내다가 옵니다. 방음은 안되고 약간 비좁지만 전반적으로는 만족스러웠습니다.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
직원들은 친절하고 위치도 나쁘진 않지만 스쿰윗 11번의 가장 깊숙한 곳에 있어 생각보다 지하철의 접근성이 좋지 않고 객실 벽은 곰팡이가 있고, 화장실도 깔끔하다는 기분이 들기엔 부족하다. 위치 대비 가격은 나쁘지 않다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나나역 근처 숙소
부모님과 즉흥 여행을 떠나, 마카오에서 방콕으로 넘어가기 전날 숙소 예약을 했습니다. 나나역에서 걸어거 갈 만하고 번잡한 골목들 사이에서 조용히 잘 수 있다는 후기를 보고 예약을 했어요. 간이 침대는 너무 얇아서 아버지가 숙면을 취하기엔 너무 불편했다고 하더라고요. 저랑 엄마는 트윈베드에서 너무 푹 잘 잤답니다. 저희가 짐이 너무 많아 청소는 됐고 수건이랑 욕실용품, 물만 넣어달라고 요청했습니다. 수건은 큰 바디타올 3장이 전부였구요. 와이파이는 빵빵하게 잘 터져 좋았습니다. 젊은 청춘분들이 많이 묵으시더라구요. 호텔 직원분들은 항상 웃는 얼굴로 'good morning' 'good evening' 등의 인사를 먼저 건네주는 등 최선을 다해 서비스를 제공해 주었습니다. 1박 더 추가해서 자고 왔습니다. 가격대비 괜찮았습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국의 모텔정도 되는 시설입니다. 깔끔하고 저렴하고 좋습니다.
훌륭했습니다.

8/10 - 좋아요

chanmin

10/10 - 훌륭해요

Simone

단체 여행
좋아요: 직원 및 서비스
È un buon hotel economico. Dovrebbero solo fare un pò di manutenzione e magari rinnovare i bagni. Nel complesso ok
2024년 2월에 1박 숙박함

4/10 - 별로예요

Blower

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
房間內冷氣直接吹到臉上, 燈太暗.客廳冷氣故障,很熱,兩個晚上還可以接受.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Safwaan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
2023년 12월에 3박 숙박함
답변 제공: Arjun 님, 2024년 1월 11일
HI Safwaan, Thank you for your feedback during your stay with UPARHOTELS. We are extremely sorry to hear your experience with us. Regarding the staff we will definitely look into the same and revert back , but yes we have checked on the Rat issue but unfortunately weren't able to find any Rats within the premise. Hope to Host you again soon for a better feedback.

8/10 - 좋아요

TOMOKO

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mahmut Ayberk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

4/10 - 별로예요

Ronny

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Slitte rom. Hullete sengetøy. Trengs oppgradering på det meste
2022년 8월에 1박 숙박함

8/10 - 좋아요

Irada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
การเดินทาง
ดีค่ะ ไม่แย่คุ้มเกินคุ้มค่ะกับราคานี้
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

AHMED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and quite
clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
2020년 3월에 3박 숙박함
답변 제공: Smart Suites 님, 2020년 4월 1일
Dear Ahmed, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
2020년 3월에 3박 숙박함
답변 제공: Smart Suites 님, 2020년 3월 11일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

Phil 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
2020년 1월에 2박 숙박함
답변 제공: Smart Suites 님, 2020년 3월 11일
Dear Phil, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
2020년 1월에 3박 숙박함
답변 제공: Smart Suites 님, 2020년 3월 11일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bien
Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, service is very friendly and great value for money
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2019년 11월에 17박 숙박함

6/10 - 괜찮아요

Jesper

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 11월에 2박 숙박함

8/10 - 좋아요

Patrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra värde för pengarna
Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
2019년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
2019년 10월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed for 3 nights could not of been any better amazing staff very friendly
2019년 9월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 10월 8일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel.Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

Satoshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
静かなエリアではないです
近くにバーが沢山ありました。 夜を楽しみたい人にはいいかも。 歩いていけますので。
2019년 9월에 2박 숙박함
답변 제공: Smart Suites 님, 2019년 10월 8일
Dear Satoshi, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel.Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place to stay for the price, but bad location....
2019년 6월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 6월 24일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 - 너무 별로예요

Yoshikazu

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
糞
記載の住所から7キロ以上も違う場所にある。あるばしょはテンソウどころかタクシーも通らない不便な場所。ウォーキングストリートまで片道最低300バーツ ホテルではなく鍵を別の場所に取りに行かなければならない。清掃もリネンも滞在中替える事はない。その癖、清掃代で別途500バーツを別に取られる。 ベッドは２つとあったが一つしかなかった。詐欺行為。 選択の余地なし。 他の宿泊施設にするべき
2019년 5월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 6월 24일
Dear Yoshikazu, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함
답변 제공: Smart Suites 님, 2019년 6월 7일
Dear Rodney, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Fantastic value for money and in area if lots of dining
2019년 4월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 4월 18일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
2019년 3월에 2박 숙박함
답변 제공: Smart Suites 님, 2019년 3월 11일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our services. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 - 별로예요

David 님, South UK

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from. First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on. In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners. A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale. Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course. Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge. So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well. So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you. On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
2019년 2월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 3월 11일
Dear David, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 - 별로예요

실제 이용하신 고객

2019년 2월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 4월 18일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
2019년 2월에 22박 숙박함
답변 제공: Smart Suites 님, 2019년 3월 11일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
2019년 2월에 4박 숙박함
답변 제공: Smart Suites 님, 2019년 3월 11일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
2019년 2월에 2박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 - 너무 별로예요

Tak Wah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trouble to get back extra charged!
I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
2019년 1월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Tak, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. . Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
2019년 1월에 7박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rooms and friendly staff and location center in main market
2019년 1월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They overbooked my room so after a 10 hour transfer I didn’t get to stay
2019년 1월에 2박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second time I have stayed here nice and clean friendly staff all at a good price
2019년 1월에 2박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Kirk, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
torakoita ja hometta. muuten ihan jees
2018년 12월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Good place for the price in a great Soi plenty of entertainment
2018년 12월에 10박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

Terence 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and really value for money
2018년 12월에 3박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Terence, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Smart Suites 님, 2019년 2월 13일
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team