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The Duchess Hotel

4.0 star property
Elevate your stay amidst luxury and convenience. Relax at a rooftop spot while you plan your next shopping trip to Siam Center.

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Located near Lumphini Park, The Duchess Hotel is an upscale retreat that combines modern comforts with a touch of elegance. Enjoy the coffee shop/cafe, unwind at the bar or on the terrace, and stay connected with in-room WiFi; guests praise its first-rate property condition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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About this property

The Duchess Hotel

  • Upscale hotel near Lumphini Park
  • Located close to Siam Center and Pratunam Market, The Duchess Hotel provides an airport shuttle, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Free self parking
    • Airport pick-up service (surcharge), express check-out, and express check-in
    • An elevator, multilingual staff, and free newspapers
    • Guest reviews say great things about the first-rate property condition
  • Room features
  • All 165 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Free toiletries and hair dryers
    • 42-inch LED TVs with satellite channels and DVD players
    • Refrigerators, freezers, and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 23 2024 to December 31 2024 (dates subject to change):
  • Dining venue(s)
The property will be renovating from January 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 1800 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: THB 1800 (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Duchess Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Duchess Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Duchess Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Duchess Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1800 per vehicle applies.

Where is The Duchess Hotel located?

Located in Bangkok City Centre, this hotel is within 1 mi (2 km) of Lumphini Park, Pratunam Market, and Siam Center. MBK Center and Jim Thompson House Museum are also within 2 mi (3 km). Chit Lom BTS Station is 8 minutes by foot and Ploenchit BTS Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 299 out of 736 reviews
Rating 8 - Good. 316 out of 736 reviews
Rating 6 - Okay. 92 out of 736 reviews
Rating 4 - Poor. 20 out of 736 reviews
Rating 2 - Terrible. 9 out of 736 reviews

Reviews

Verified

8/10 Good

Tareen

Liked: Cleanliness, room comfort, communication

Clean and comfortable

Convenient location, close to great restaurants. Clean, friendly and easy
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

sze wei

Liked: Cleanliness, property conditions & facilities, communication
nice and clean rooms, staffs are polite, helpful and friendly
Verified

10/10 Excellent

Ayoola

Liked: Cleanliness, room comfort, communication

Nice hotel

Great hotel, was on the 24th floor, great view
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Jacinta

Liked: Cleanliness, communication
I liked the accessibility; also the one bedroom was comfortable. Some flaws due to undergoing renovations I guess, but overall it was a pleasant stay.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Long

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful room and spacious. Good air conditioning and water pressure with both a shower and a tub. Best part was it came with a washer/dryer.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Tong Mui

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in one-room bedroom suite, suite is big and cozy. Hotel is undergoing reno at this time so the pool is closed. Gym is quite well equipped.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Verified traveler

Awful experience

Awful! The worst hotel in our journey. 1. Expensive. We cost about 800 CNY (3500 THB) for one night, but eventually we found it didn’t worth it. 2. Broken air conditioner. It made a lot noise, and we even can’t change the temperature, so it’s cold and noisy in the night, finally we have to close it. 3. Poor sound insulation, can clearly hear the noisy of the corridor. 整个泰国行程中最差的一次住宿。 1. 昂贵。约 800RMB 一晚，事实证明性价比非常低，谁给它的这个勇气。 2. 空调坏了，噪音非常大，而且无法调温度。反馈给酒店也不给换房，上门维修也没修好。最后不得已关了空调将就一晚上。 3. 隔音很差。走廊的声音一清二楚，半夜1点多还有人在走廊吵闹。 完全不推荐，谁住谁冤种。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, room comfort, communication

Great Hotel & Excellent Value!

My husband and I stayed here in January and we were very happy! We chose the largest suite available because we were working every day on our laptops. I searched high and low online, and can honestly say for the dates we needed, this was by far the best value for the square footage of the space we required! And, because just next door a brand new condominium and hotel have been built, you're literally a few steps away from luxury dining, including a grocery store, cafes, coffee shops, hair salon and more. I think this hotel is actually a hidden gem. Because if you're staying long term and require extra space, maybe even to cook yourself breakfast or if you've got kids and need the flexibility of having a kitchen too, etc, then this place is great! Also the staff were fab. Front counter, housekeeping, and especially one of the guys who works the front... he would grab us a taxi, open the doors, etc. Very kind and fun guy. The hotel is a short walk to the BTS, and if you're in need of the famous Starbucks, there's one a few minutes on the way to the BTS, along with a Taco Bell even. LOL. A couple stops on the Bangkok Sky Tramway and you're at Siam Paragon. Boom! (Oh, and if you're coming the opposite direction on the other one, you can walk through the hotel opposite. Google Maps doesn't show it as a walking option, it's it's 100% good and safe too!) I would definitely recommend this place and would stay here again when in Bangkok next.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Taryn

Liked: Cleanliness
Disliked: Amenities, communication
Pool has numerous large areas of tiles missing...requiring maintenance. The business centre was closed. The 12th & 27th floor were under maintenance construction...noisy at times, but hours limited 10am - 4pm. Breakfast is at a sister hotel....not great food. Being handed a "coupon" for breakfast was actually an act of "billing" to your room.If in fact you decided NOT to attend the sister hotel for breakfast, but walked onto another cafe... not until check out would you become aware of having been billed . The hotel site advertises a restaurant...when actually it is closed . The booking site says to email hotel directly for any special requirements...hotel does not respond to emails ! Staff, generally were very nice. Two staff were open to being as helpful as possible to clear up misunderstanding re: breakfast billing and also the lack of a business centre...allowing the use of front office computer. Security was also attentive re: gaining a taxi or getting across busy roads, as was concierge helpful and engaging with maps etc. I wouldn't stay there again due to the false image the hotel gives through their advertising images. Even the hotels Welcome on the television is advertising a restaurant , business centre and luxurious pool area....false.
Verified

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
最廉価部屋でもキッチンや2ドア冷蔵庫がついており申し分ない。BTSのラチャダムリとチットロム両駅が徒歩圏内で便利である。周辺はお値段高めのレストランしかなく、屋台飯は至近にはない。セブンは比較的近い。コスパを考えるとホテルの設備は充実している
Stayed 5 nights in Aug 2022
Verified

8/10 Good

pinitchai

Liked: Cleanliness, room comfort, communication
ห้องพักดีมาก กว้าง พื้นปาเก้ หน้าต่างกว้างใหญ่ดีมาก แต่ไม่มีวิวอะไรนอกจากตึกโรงแรมฝั่งตรงข้าม ในห้องมีเคาเตอร์ล้างจาน มีเตาอบ ตู้เย็นสองประตูแยกช่องแช่แข็ง ห้องน้ำดีมาก ฝักบัวเพดาน แต่ระบบน้ำร้อนน้ำเย็นจะมีปัญหานิดหน่อยตรงที่หาจุดพอดีระหว่างน้ำร้อนน้ำเย็นไม่ได้เลย น้ำร้อนจะออกมาจนร้อนสุดแล้วหยุดไปกลายเป็นน้ำเย็น ต้องบิดเปิดน้ำร้อนใหม่อยู่เรื่อย ๆ เตียงใหญ่มากแล้วชอบเลื่อนไปมา นั่งพิงหัวเตียงไม่ได้เลย เตียงจะเลื่อนออก ทีวีเป็นทรูวิชั่นแต่ไม่ค่อยมีอะไรน่าสนใจ มีเครื่องเล่นดีวีดีให้ มีโต๊ะทำงานในห้องด้วย ตู้เสื้อผ้าใหญ่ดี แขวนผ้าได้เยอะมาก แต่แปลกตรงที่ไม่ทำไฟเพดาน ทำให้แสงสว่างในห้องไม่มากพอ ต้องใช้แสงจากโคมไฟอย่างเดียวเลย ที่จอดรถฟรี แต่ช่องจอดแคบมากจนน่าหวาดเสียว ทำเลซอยหลังสวน ถ้าได้ห้องทางฝั่งสินธรน่าจะวิวดี
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

narupol

Liked: Cleanliness, communication

นักงานเป็นมิตรมาก ห้องพักกว้างขวาง

ห้องพักกว้าง พนักงานเป็นมิตรมาก แต่เรื่องระบบไฟในห้องพักไม่ค่อยสะดวกกับการใช้งาน เพราะสวิตช์เปิดปิดอยู่ในจุดที่ต้องเดินไปเดินมา ไฟหน้ากระจกห้องน้ำไม่สะดวกสำหรับคุณผู้หญิงที่ต้องแต่งหน้า มืดไปครับ วันที่ไปพัก ไฟหน้าลิฟต์ชั้น 8 มืดมาก นอกนั้นดีมากครับ
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Good location , near the park
Stayed 1 night in Jun 2020
Verified

8/10 Good

Pornwalee

Liked: Cleanliness, room comfort

Good stay

Very good location
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, room comfort

Spacious, value, location

Spacious rooms and good location near Lumpini Park and close to Chitlom and Central Embassy. Very nice and professional staff. I skip the breakfast but the bar is popular. Nice gym and swimming pool. Some rooms are tired but overall reflects good value for long stay business traveller or families.
Stayed 10 nights in Mar 2020
Verified

6/10 Okay

JH

Liked: Staff & service
The front entrance looked ok. Check in was acceptable but not great. But the room(studio) was not. The next building was too close and could not open the curtain. All day no sunlight. Lights were deem. Shower leaking. Sewerage smelled. No where to hang towel. House keeping calls to check if I wanted house keeping even though "Do not Disturb" sign was hanging. Very noisy. Very mediocre breakfast.which I got fed up after twice.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not updated !
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

JRalph

Liked: Cleanliness
It was great having a 1 bedroom suite while visiting Bangkok & this was a very convenient location w/a short walk to the BTS train & lots of shopping nearby. We found it easy get anywhere from here (the train was easier than taxis & we didn’t have to argue about not going to the tuktuk driver’s store) They have a very relaxing pool area and a very good breakfast
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

THAI CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Khách sạn tuyệt vời, quá đẹp. Nhưng không biết thủ tục, phải đặt cọc 1000 baht khi checkin.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

sho

Liked: Cleanliness, amenities
まず立地条件がとても良く、BTSチットロム駅から余裕で歩ける距離でした。駅からの道のりはホテル街なので夜も明るく、コンビニも有り安全です。また、セントラルワールドという大きなデパートも徒歩で行けるので、そういった面でも充実しています。 キングベットの部屋に2人で宿泊しました。 成人女性2人で余裕のあるベットでリラックスできました。 シャワールームも清潔感があり、水量もちょうど良かったです。 キッチンにはポットやレンジなども完備されているので、コンビニで買ったものを簡単に調理することも可能です。 大きい冷蔵庫もありました。 スタッフの方はクローク・フロントどちらもとても丁寧な対応で好印象です。 日本語はほとんど通じませんが、英語やジェスチャーで何とかなります。 タイに行く際は、また必ず宿泊したいです。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの隣に大きなレストラン街とスーパーが出来ますます便利になった。 ロケーションはバンコク屈指の高級住宅地の中に位置する。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities
The service is very good. I even got two rooms updated to one large family condo. Very satisfied.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Chaturaka

Liked: Cleanliness, amenities
It was in the city centre and really convenient. The room (superior room) as big with a seperate lounge area and a bedroom
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and easy to move around convenient place to stay, specially if you are with family
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
酒店和普通高级房价格差距不大，但面积差很多。早餐没必要预订，选择少，而且味道不好吃。其实可以旁边店铺吃更好，但因为我们带了老人，老人比较早起床，需要吃早餐，不然不推荐连带早餐，没必要。8楼泳池蛮漂亮的。距离商场近，但步行仍然有点距离，大概1.8公里，还是建议打车。附近的士要价太贵，推荐GRAB。然后酒店到BKK机场600泰铢包括所有，不要被外面的士的一口价1200骗了。
Stayed 2 nights in Dec 2019