Dear Hong Jae,Thank you for taking the time to share your experience at our hotel.We are delighted to know that you appreciated our service, as our team strives to provide a 5-star experience to all our guests. It's great to see that our efforts have made a positive impact on your stay.We also appreciate your feedback on room cleanliness and hotel condition. We continuously work on maintaining and improving our facilities to ensure the highest standards for our guests. Your satisfaction is our top priority, and we will take your comments into consideration for future improvements.We hope to have the opportunity to welcome you back for an even better experience. Best regards,Remei Gómez, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 호텔 서비스에 대해 특별히 언급해주신 점 감사합니다. 또한 호텔의 전체적인 시설이 청결해서 더욱 만족스러우셨다니 저희도 기쁘네요. 다만, 수영장과 피트니스 시설의 크기가 다소 아쉬우셨다니 죄송합니다. 남겨주신 의견을 바탕으로, 앞으로 더 나은 환경을 제공하기 위해 발전하는 호텔이 되도록 하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 바르셀로나에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있길 바랍니다. 감사합니다.Remei Gómez, General Manager

안녕하세요.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태와 서비스에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Remei Gómez, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 호텔의 위치와 직원들에 대해 좋게 평가해주신 점 대단히 감사드립니다. 저희 호텔은 바르셀로나 중심부에 위치해 있으며, 카탈루냐 광장과 고딕 지구 등 유명 관광지를 도보로 접근하실 수 있습니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 바르셀로나에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Remei Gómez, General Manager

안녕하세요 저희 Claris 호텔에 대해 긍정적인 리뷰를 남겨주셔서 감사드립니다. 저희 호텔의 위치와 서비스 객실등에 대해 모두 만족하셨다니 저희도 정말 기쁩니다. 지내시는동안 불편함 없이 즐겁게 지내다 가실 수 있어서 다행입니다. 저희 호텔에서 지내시는동안 바르셀로나 여행 더욱 뜻깊게 하시다 가셨길 바랍니다. 다음에도 기회가 된다면 언제든 다시 들러주세요. 언제나 최선을 다해 지내시는동안 보신 모습을 유지하도록 노력하겠습니다 Remei Gómez, General Manager

thank you

Dear Guest, Thank you for such positive comments about your time at Claris Hotel - our 5* Grand Luxe Hotel and Spa in the centre of Barcelona. We are pleased that you managed to take full advantage of our rooftop bar. The room upgrade and champagne is just a small gesture for the newlyweds, and we sincerely hope that you thoroughly enjoyed your honeymoon. The whole team hope to welcome you back in future. Warm regards, Remei Gómez, General manager

Dear Pablo,Thank you for your review.It brings us immense pleasure to learn that the luxurious touch we strive to provide resonated with you, and that our rooftop restaurant left a memorable impression with its scenic views of Barcelona.Our team is overjoyed to know that our efforts to maintain impeccable cleanliness and provide top-notch service were appreciated.We are also thrilled that the special touches, such as the chocolate and champagne, enhanced your experience. At Claris Hotel & Spa, we aim to create unforgettable moments for our guests, and it's rewarding to know we succeeded during your visit.We hope that you will stay with us again on your next visit to Barcelona. Very best wishes,Remei Gómez, General Manager

Dear Guest,Thank you for this review of your recent stay.We are delighted to hear that the attentiveness of our staff, the quality of our toiletries, and the meticulous service provided by our housekeeping team contributed positively to your experience. It is also pleasing to know that our central location, just a stone's throw from Passeig de Gracia, met your expectations and added convenience to your stay.However, we regret to hear that the room layout and decoration of room 201 did not fully meet your preferences. We appreciate your input on this matter and would like to highlight that our hotel hosts a diverse range of room designs, each unique in its aesthetic and layout to cater to various tastes. While the Pre-Columbian art decoration is a distinctive feature of our hotel, emphasizing our connection to art and history, we understand that personal space is also important. For future stays, we would be more than pleased to assist you in selecting a room that better suits your needs and preferences.It is always our goal to ensure that our guests have a memorable and comfortable experience with us. We feel honored that you would choose to return to our hotel and look forward to the opportunity to welcome you back, perhaps in a different room that allows you to enjoy the full extent of comfort and luxury that Claris Hotel & Spa strives to provide.We hope to welcome you back. Best wishes,Remei Gómez, General Manager

Dear Andrew,Thank you for taking the time to review your stay with us.We're delighted to hear that you found our location to be excellent and the service provided by our team to be good. It's wonderful to know that the efforts of our staff to deliver a great experience are appreciated. We note your comments regarding room upgrades and would like to mention that our hotel underwent a recent refurbishment, with newly renovated rooms and exclusive suites, ensuring modern comforts within a historical setting. We constantly strive to maintain the highest standards of guest satisfaction, and appreciate your input.We do hope to welcome you back. Best wishes,Remei Gómez, General Manager

Dear John,Thank you for your review.We're delighted to hear that you found our property clean and modern, reflecting our recent refurbishments to ensure a luxurious environment. It's also heartening to know our team’s friendliness and attentiveness stood out during your stay, as our team is dedicated to providing exceptional service.We hope that you will stay with us again on your next visit to Barcelona. Very best wishes,Remei Gómez, General Manager

Dear Guest,Thank you very much for this glowing review.We're thrilled to hear that you loved your stay and appreciated the impeccable cleanliness and condition of our establishment, as well as the service provided by our dedicated team. It's gratifying to know that our efforts to maintain a 5-star standard are recognized by our valued guests.It would be a pleasure to welcome you back in the future. All the best,Remei Gómez, General Manager

Estimada Adaora,Su puntuación nos da la idea de que su estancia en nuestras instalaciones ha sido muy positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.Reciba un cordial saludo,Remei Gómez, Directora general

Dear Mariana,Thank you for taking the time to share your experience at our hotel.We're thrilled to hear that our team made such a wonderful impression and that the cleanliness, condition, service, and amenities met your expectations. Our team takes great pride in providing a 5* Grand Luxe experience, and it's rewarding to know that our efforts resonated with you.We all look forward to welcoming you back in the future.Kind regards,Remei Gómez, General Manager

Estimado Amrit,Le agradecemos su excelente valoración.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Será un placer recibirle nuevamente en nuestro hotel para otra estancia memorable. Saludos cordiales,Remei Gómez, Directora general

Estimado Ángel,Nos alegra sobremanera recibir su positivo comentario.Nos complace saber que la amabilidad de nuestro personal ha contribuido a una estancia agradable. Valoramos su reconocimiento hacia la limpieza de la habitación y el estado del hotel. Aunque nos menciona que los servicios de la habitación han cumplido en su mayoría con sus expectativas, nos esforzamos continuamente por ofrecer una experiencia excepcional y tomamos nota de sus comentarios para mejorar aún más.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Remei Gómez, Directora general

Dear Octavian,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will stay with us again on your next visit to Barcelona. Best wishes for the New Year!Remei Gómez, General Manager

Dear Lim,Thank you for taking the time to share your feedback with us.We are truly sorry to hear that your experience did not meet the high standards we strive for. It is concerning to hear about the difficulties you encountered with our minibar service and room service delivery, as our team aims to provide prompt and attentive service, including daily replenishment of minibar items. We also apologise for any inconvenience caused by the noise levels and the gym facilities not meeting your expectations; our hotel is designed with soundproofing features and a well-equipped fitness room for guest comfort.Furthermore, the ambiance of our hotel is carefully curated for a luxurious atmosphere, and we regret if the lighting did not enhance your stay. Please rest assured that we take all comments seriously and consistently work to improve our guest experience.We hope to see you in the future. Wishing you a very Happy New Year,Remei Gómez, General Manager

Dear Anastasiia,Thank you for this review of your recent stay.It's wonderful to hear that you found our hotel clean and quiet, and our staff friendly; these are aspects we take great pride in. We also strive to maintain high standards of cleanliness and service to ensure a comfortable stay for all our guests. Regarding the WiFi access difficulties you encountered, we're sorry to hear about this inconvenience. Our hotel is equipped with a Portier Smartphone that offers unlimited calling, 4G data, and hotspot connection to provide our guests with seamless internet access. We encourage guests to reach out to our team for any technical support to ensure a hassle-free online experience during their stay.We hope to welcome you back. Wishing you a Happy New Year!Remei Gómez, General Manager

Dear Keisha,Thank you for such a positive review.We're delighted to hear that our hotel's location was convenient for your visit to Barcelona. It's always a pleasure to know that the unique contemporary elegance of our establishment resonates well with our guests. Your appreciation for the attentive service provided by our team is truly valued, and we strive to maintain this standard for all our visitors. Rest assured that the dedication to cleanliness, condition, amenities, and service you've highlighted is a testament to our commitment to excellence.We look forward to the pleasure of seeing you again in the future. Season's greetings,Remei Gómez, General Manager

Estimado huésped,Apreciamos su favorable valoración.Ha sido un placer hospedarle y vemos con agrado por su positiva apreciación que ha disfrutado de una agradable experiencia en general, gracias por elegirnos.Esperamos poder volver a servirle en el futuro. ¡Feliz Año Nuevo!Un cordial saludo,Remei Gómez, Directora general

Dear Christine,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Remei Gómez, General Manager

Querido huésped,Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le deseamos unas muy ¡Felices Fiestas!Remei Gómez, Directora general

Dear Ryan,Thank you for your review.It’s always a pleasure to welcome a returning guest and we're thrilled to hear that you found the cleanliness and condition of your room to be impeccable. Furthermore, our team is delighted that you appreciated the service provided during your stay, as we strive to ensure each guest receives a personalised and memorable experience. It's also wonderful to know that the amenities in your room contributed positively to your overall comfort.We hope that you will stay with us again on your next visit to Barcelona. Sending warm wishes for the festive season,Remei Gómez, General Manager

Estimado Miguel,Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros y por elegirnos para disfrutar de unos días en Barcelona.Nos complace saber que el servicio recibido fue de su completa satisfacción y que las amenidades de la habitación cumplieron con sus expectativas, reflejo del compromiso que tenemos con la calidad y el confort de nuestros huéspedes. Lamentamos que la experiencia con el baño y el acristalamiento no haya estado a la altura de lo esperado. Nuestras habitaciones cuentan con doble acristalamiento para garantizar el descanso de nuestros huéspedes, y aunque algunas habitaciones tienen vistas al interior para asegurar una mayor tranquilidad, siempre nos esforzamos por asignar las habitaciones que mejor se adapten a las preferencias de nuestros clientes. Siempre estamos dispuestos a ofrecer un cambio de habitación en caso de cualquier inconformidad.Esperamos volver a recibirle en otra ocasión. Saludos cordiales,

Dear Jamie,Thank you for taking the time to review your recent experience.We're delighted that our central location facilitated your exploration of the local cuisine and shopping. Our team is committed to providing exceptional service, so it's wonderful to hear that you found our staff to be very friendly. It's also gratifying to know that you enjoyed the comfort of your room and the welcome wine. We are proud that our Mayan Secret Spa has been recognized as the 'Best Historical Spa' by the World Luxury Spa Awards.We do hope that we will be able to welcome you back on a future occasion. Best regards,

Dear Anna,Thanks for the time taken to share your experience.We are delighted to hear that our service met your expectations.We have, however, noted your feedback regarding the smell; our rooms are always double-checked for cleanliness but we will address your feedback with our housekeeping team to ensure we maintain our high standards.Concerning the fragrance, our aim is to create a pleasant atmosphere for all guests, though we understand that sensitivities can vary.We hope to welcome you here again.All the best.

Dear Guest,Thank you very much for this glowing review.We're delighted to hear that our rooftop restaurant provided you with the best views and an excellent dining experience. It's also gratifying to know that our location was perfect for your short stay and shopping endeavors. Our team is thrilled to receive your compliments on their friendliness and helpfulness, as we strive to offer exceptional service to all our guests.It would be a pleasure to welcome you back in the future. All the best,Remei Gómez, General Manager

Dear Linda,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next stay.Best wishes,Remei Gómez, General Manager

Estimado Sebastien,Estamos muy felices sabiendo que ha tenido una estancia perfecta en nuestro Claris Hotel & Spa.Estamos muy contentos de recibir su magnífica valoración y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Estaríamos encantados de poder servirle nuevamente en un futuro próximo. Un cordial saludo,Remei Gómez, Directora general

Chère Stéphanie,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis de lire que vous avez trouvé la chambre confortable et que notre équipe a été à l'écoute. Nous nous efforçons de fournir un service de qualité à nos clients et nous sommes heureux que cela se reflète dans votre expérience.Il est également agréable de lire que vous ayez apprécié notre petit déjeuner et le service associé. Notre buffet propose une variété d'options, y compris des plats sans gluten et végétaliens, pour satisfaire les préférences de chacun.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine visite à Barcelone. Bien cordialement,

Dear Britt,Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,Remei Gómez, General Manager

Dear Augustine,Thank you for your review.We are thrilled to hear that you enjoyed our Mayan Secret Spa and found our breakfast selection to be excellent. It's great to know that you appreciated the unique Mayan and Egyptian art displayed throughout the hotel. We are also glad that you had a pleasant time at our terrace, offering stunning views of the city.We hope that you will stay with us again on your next visit to Barcelona. Best wishes,

Estimado Virgilio,Nos complace saber que ha disfrutado de su estancia con nosotros en varias ocasiones y que nuestro personal ha sido excepcional en cada visita. Agradecemos sus amables palabras sobre nuestro hotel y su colección de arte, así como la satisfacción con la junior suite dúplex que le ofrecimos. Nos enorgullecemos de ofrecer un servicio de alta calidad y de hacer que nuestros huéspedes se sientan como en casa, por lo que nos alegra saber que hemos cumplido con sus expectativas. Esperamos que haya disfrutado de nuestras opciones gastronómicas en La Terraza y Mr. Kao.Reciba nuestros mejores saludos y le hacemos llegar nuestra total satisfacción al comprobar que planea volver a visitarnos. ¡Hasta pronto!

Dear Steven,Thank you for your review.We are delighted to hear that you found our staff attentive and kind and that they were able to address all your needs during your stay. We appreciate your positive feedback on the room's cleanliness, hotel condition, service, and room amenities. We continuously strive to maintain high standards and provide a comfortable stay for our guests.We look forward to welcoming you back on your next visit to Barcelona. Kind regards,Remei Gómez, General Manager

Dear Robert,Thank you for your review.We are delighted to hear that you found our staff helpful and enjoyed your stay with us.We appreciate your feedback regarding the bathroom and the absence of a bar in the tub and hooks for bath towels. We understand the importance of these details for our guests' comfort and will take your suggestions into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay.We hope that you will stay with us again on your next visit to Barcelona. Very best wishes,

Kjære Virgilio,Tusen takk for din veldig hyggelige tilbakemelding.Det gleder oss at du valgte vårt hotell og at du var så fornøyd med ditt opphold.Vi håper å ønske deg og familien din velkommen tilbake til hotellet vårt i fremtiden. Ha en fin dag,Remei Gómez, General Manager

Estimada Judith,Ha sido un placer haber tenido la oportunidad de ofrecerle nuestros servicios y atenciones.Nos alegramos de que se lleve tan buena impresión y seguimos trabajando en la misma línea para que en su próxima visita vuelva a disfrutar de una agradable estancia entre nosotros.Esperamos poder darle la bienvenida de nuevo. Un saludo cordial,Remei Gómez, Directora general

Dear Debbie,Thank you for this kind review about your recent visit.We are pleased that we were able to meet your expectations.We hope to see you again soon. Best wishes,Remei Gómez, General Manager

Dear Eleni,Thank you for this positive review.We are thrilled to hear that you found our staff to be professional and polite, as we strive to provide exceptional service to all our guests. It's great to know that you were impressed with our rooms and amenities, which have been designed with your comfort in mind.We are also delighted that you enjoyed our excellent location in the heart of Barcelona, making it easy for you to explore the city and its beautiful attractions. Our hotel's unique blend of history and luxury truly sets us apart, and we are glad that you appreciated it.We look forward to seeing you again. Best wishes,

Dear Ana,Thank you for taking the time to review your stay.We are delighted to hear that you found our location convenient, close to major attractions and shopping areas. It's great to know that you appreciated the cleanliness of our hotel and the friendliness of our staff. We take pride in providing exceptional service to our guests and we're glad that Eddie was able to assist you with restaurant suggestions, museum tickets, and a tour to Montserrat.We look forward to welcoming you back for another unforgettable stay. Warm regards,Remei Gómez, General Manager

Dear Audrey,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you enjoyed our prime location, close to shopping and restaurants. Our dedicated staff truly appreciates your kind words regarding their excellent service, from the lobby to the breakfast buffet and cleaning staff. It is our pleasure to make our guests feel welcome and well taken care of.We hope to have the opportunity to welcome you back for another memorable stay in the future. Warm regards,Remei Gómez, General Manager

Apreciado Rafael,Nos ha encantado que nos haya elegido como su alojamiento ideal y nos alegra que se lleve tan buen recuerdo de su experiencia en nuestro Claris Hotel & Spa.Su inmejorable valoración nos transmite que su estancia ha sido satisfactoria. Nos alegra que nuestra ubicación haya sido de su conveniencia y que todo estuviera a la altura de sus expectativas durante su visita. Nos esforzamos para lograr la satisfacción de nuestros clientes y haberlo conseguido, en su caso, es nuestra mejor recompensa.Esperamos volver a contar con su presencia muy pronto. Atentamente,Remei Gómez, Directora general

Dear Doug,Thank you for your review.We are delighted to hear that you found our staff friendly and attentive. Our team is dedicated to providing exceptional service to ensure a memorable stay for our guests. It's also great to know that you enjoyed our central location, which is indeed close to shopping areas and major attractions in Barcelona.We hope that you will stay with us again on your next visit to Barcelona. Best wishes,